

OpenText Enterprise Security Manager and Elastic Security compete in the SIEM category. While OpenText is noted for its robust correlation and integration capabilities, Elastic Security holds an edge due to its scalability and cost-effective, open-source model.
Features: OpenText offers robust correlation capabilities, flexibility in integrating with third-party solutions, and complex rules configuration. Elastic Security is valued for its scalability, fast querying of logs, and strong search capabilities.
Room for Improvement: OpenText users desire better user customization, enhanced data analytics support, and improved user interface. Elastic Security could enhance integration with legacy systems, improve documentation, and reduce noise in alerts.
Ease of Deployment and Customer Service: OpenText is generally difficult to deploy with a complex setup process and inconsistent support. In contrast, Elastic Security offers more flexible deployment options but requires strong technical expertise. Support for Elastic, though open-source, could improve in response times.
Pricing and ROI: OpenText's high cost with EPS-based licensing may be challenging for budgeting, yet its capabilities are often deemed worthwhile. Elastic Security is generally more cost-effective with lower initial costs and flexible pricing, praised for offering good value compared to other SIEM options.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
Most of the time when my team encounters issues, they receive responses within 24 hours.
Providing necessary assistance efficiently.
I have not faced any difficulties with Elastic Security, as we have a pretty good support service from them.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
Elastic Security is quite scalable.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
It lacks some capabilities compared to other tools available in the market.
In terms of stability, I would rate Elastic a solid eight out of ten.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Machine learning algorithms become better with time; as they ingest a huge volume of data, they become better.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Elastic Security is considered cost-effective, especially at lower EPS levels.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
Elastic Security offers good insight regarding alerts, reports, and cases.
Elastic Security offers advanced features such as machine learning and integration with ChatGPT.
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
The ability to interpret data is highly valued.
| Product | Market Share (%) |
|---|---|
| Elastic Security | 4.1% |
| OpenText Enterprise Security Manager | 1.6% |
| Other | 94.3% |

| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 11 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 57 |
Elastic Security combines the features of a security information and event management (SIEM) system with endpoint protection, allowing organizations to detect, investigate, and respond to threats in real time. This unified approach helps reduce complexity and improve the efficiency of security operations.
Additional offerings and benefits:
Finally, Elastic Security benefits from a global community of users who contribute to its threat intelligence, helping to enhance its detection capabilities. This collaborative approach ensures that the solution remains on the cutting edge of cybersecurity, with up-to-date information on the latest threats and vulnerabilities.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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