OpenText Enterprise Security Manager and Fortinet FortiSIEM are competitors in the security information and event management category. OpenText appears to have the upper hand in pricing and support, while Fortinet is seen as superior due to its feature-rich offerings.
Features: OpenText Enterprise Security Manager offers powerful alert and case tracking, extensive vendor support, and robust scalability. It integrates well with third-party tools and is adaptable to evolving security needs. Fortinet FortiSIEM provides excellent log collection, comprehensive dashboards, and combines SOC and NOC functionalities, making it versatile with out-of-the-box compliance features.
Room for Improvement: OpenText Enterprise Security Manager could improve its reporting aesthetics, high availability, and Oracle database performance. Fortinet FortiSIEM requires enhancements in its user interface, dashboard customization, and flexibility in logging unsupported devices.
Ease of Deployment and Customer Service: OpenText handles hybrid and on-premises deployments well but faces challenges with slow technical support. Fortinet supports hybrid and cloud solutions, with generally positive customer service feedback and ease of integration for existing Fortinet infrastructures.
Pricing and ROI: OpenText is considered expensive with a complex ROI but adds value in threat detection and compliance management. Fortinet FortiSIEM is praised for cost-effectiveness and flexible annual licensing, with a return on investment quickly realized.
The platform has resulted in time saved and reduces mean time to response, making it a great platform.
The customer support for Fortinet FortiSIEM is excellent.
Local tech support is available, however, for more critical or technical issues, we depend on the OEM directly, especially when it comes to on-prem solutions.
There is a knowledgeable, though small, team of support engineers around the world.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
Fortinet FortiSIEM is highly scalable.
Fortinet FortiSIEM's scalability is excellent, and it is also easy to configure, maintain, and operate.
At any point in time, when network devices increase or there is a change in the infrastructure, we can add more workers and collectors to expand our infrastructure setup.
It lacks some capabilities compared to other tools available in the market.
It stabilizes itself in an appropriate time, so its uptime is good.
Some stability issues occur, but Fortinet's technical support team provides assistance.
These issues may cause unusual errors and user interface issues.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management.
Recently, they revised it to a subscription-based, all-inclusive license.
The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Setting it up for oneself as an enterprise-licensed product can be quite expensive.
Windows agent licenses cost around 3,000 Rupees per device per year.
My experience with pricing, setup cost, and licensing for Fortinet FortiSIEM is wonderful, as it offers an excellent license compared to other vendors.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
I find the real-time monitoring and correlation capabilities effective for security alerts.
It provides extensive logging and record-keeping for internal networks, cloud applications, and services as well as perimeter physical network security.
Reliability and scalability have helped me in my work, especially because the license for Fortinet FortiSIEM is excellent from a cost perspective, and we can add more collectors as we expand.
The ability to interpret data is highly valued.
| Product | Market Share (%) |
|---|---|
| Fortinet FortiSIEM | 3.0% |
| OpenText Enterprise Security Manager | 1.6% |
| Other | 95.4% |
| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 22 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 57 |
FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.
Companies around the world use FortiSIEM for the following use cases:
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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