OpenText Enterprise Security Manager and Fortinet FortiSIEM are competing in the enterprise-level security management category. Fortinet FortiSIEM seems to have the upper hand due to its integration of SOC and NOC features, which enhances its comprehensive view of security and performance data.
Features: OpenText Enterprise Security Manager is known for its powerful correlation engine, customizable detection features, and flexible manipulation of parameters. Fortinet FortiSIEM offers a seamless integration of SOC and NOC features, real-time threat detection, and comprehensive dashboards that enhance visibility across security and performance data.
Room for Improvement: OpenText Enterprise Security Manager could improve its user documentation, onboarding process, and user behavior analytics. Fortinet FortiSIEM users recommend improvements in integration and support for custom applications, along with better documentation and search functionality enhancements.
Ease of Deployment and Customer Service: OpenText Enterprise Security Manager is mostly deployed on-premises, with some hybrid and public cloud uses, though it faces customer support challenges such as slow response and undertrained technical staff. Fortinet FortiSIEM supports hybrid and cloud deployments better, receiving generally positive feedback, although improvements in integration and customization support are needed.
Pricing and ROI: OpenText Enterprise Security Manager is positioned as a high-end product with a robust feature set, offering significant value despite its high cost. Fortinet FortiSIEM is more cost-effective, with flexible licensing and a noteworthy ROI, primarily due to its efficient security incident detection and management capabilities.
There is a knowledgeable, though small, team of support engineers around the world.
Local tech support is available, however, for more critical or technical issues, we depend on the OEM directly, especially when it comes to on-prem solutions.
They take some time to respond because they need logs and investigations, which delays the response time.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
Fortinet FortiSIEM is highly scalable.
At any point in time, when network devices increase or there is a change in the infrastructure, we can add more workers and collectors to expand our infrastructure setup.
Fortinet FortiSIEM is easy to scale.
It lacks some capabilities compared to other tools available in the market.
It stabilizes itself in an appropriate time, so its uptime is good.
Some stability issues occur, but Fortinet's technical support team provides assistance.
These issues may cause unusual errors and user interface issues.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management.
Enhancing the completeness of its APIs could aid in better external integrations.
Recently, they revised it to a subscription-based, all-inclusive license.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Windows agent licenses cost around 3,000 Rupees per device per year.
Setting it up for oneself as an enterprise-licensed product can be quite expensive.
The revised model is subscription-based and more flexible.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
It provides extensive logging and record-keeping for internal networks, cloud applications, and services as well as perimeter physical network security.
I find the real-time monitoring and correlation capabilities effective for security alerts.
The ability to interpret data is highly valued.
FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.
Companies around the world use FortiSIEM for the following use cases:
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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