ArcSight Analytics Reviews

Name: ArcSight Analytics
Brand: OpenText
Rating: 3.5 (15 reviews)

3.5 out of 5

15 reviews
66% willing to recommend

What is ArcSight Analytics?

ArcSight User Behavior Analytics offers enterprises the ability to monitor and detect from internal and external security threats and fraud.

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ArcSight Analytics is the #13 ranked solution in top User Entity Behavior Analytics (UEBA) solutions. PeerSpot users give ArcSight Analytics an average rating of 7.0 out of 10. ArcSight Analytics is most commonly compared to IBM Security QRadar: ArcSight Analytics vs IBM Security QRadar.

Helped 859,579 peers since 2012

Featured ArcSight Analytics reviews

Subhadip Pakrashi

CEO at Kapstone Technological Services LLP

ArcSight Analytics is used to get a deeper insight and threat analysis about the network. The solution's threat analysis gives a good view of the network. We can then compare those vulnerabilities and CVS scores worldwide and get a good understanding of how likely the network is to be hit. The kind of report ArcSight Analytics gives is really good. ArcSight Analytics is a very scalable solution that is easy to deploy.

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reviewer1311453

Consultant at DXC Technology

It can scale as needed. It's not a problem. There are different teams using it. We have CSOC, which is internal, which is onshore, then we have a security operations center that is offshore, which would be in India. The onshore team might be a group of three, and the offshore might be a group of five. Likely, we have eight to ten people in total using the product directly.

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Paramveer Singh

Delivery Head at Tata Consultancy

I use ArcSight Analytics to make use cases, create rules in our SIEM, and provide services The most valuable features are that you get lots of connectors, which make it easy to log in to my ASM, and lots of prebuilt roles from the company. The community base also has a lot of information to…

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ArcSight Analytics mindshare

As of June 2025, the mindshare of ArcSight Analytics in the User Entity Behavior Analytics (UEBA) category stands at 1.2%, down from 1.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

User Entity Behavior Analytics (UEBA)

PeerResearch reports based on ArcSight Analytics reviews

Type	Title	Date
Category	User Entity Behavior Analytics (UEBA)	Jun 30, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 30, 2025	Download
Comparison	ArcSight Analytics vs IBM Security QRadar	Jun 30, 2025	Download
Comparison	ArcSight Analytics vs Exabeam	Jun 30, 2025	Download
Comparison	ArcSight Analytics vs Cynet	Jun 30, 2025	Download

Title	Rating	Mindshare	Recommending
IBM Security QRadar	4.0	11.3%	91%	209 interviews Add to research
Splunk User Behavior Analytics	4.1	9.1%	100%	24 interviews Add to research

Valuable Features

"ArcSight Analytics is used to get a deeper insight and threat analysis about the network."
"The solution is easy to implement."
"The most valuable features are that you get lots of connectors, which make it easy to log in to my ASM, and lots of prebuilt roles from the company."

Room for Improvement

"Network integration is very crucial, and you need to have the knowledge to get it done."
"The customer service could be improved, and additional integrations with other APIs could be added."
"Their support team could be better."

Pricing

"My customers pay a yearly licensing fee for ArcSight Analytics."
"This solution is expensive."
"It can range between $30,000 and $40,000 USD, and can go up to $500,000 and $600,000 USD."

Service and Support

Customer service for ArcSight Analytics often faces delays in issue resolution. Technical support varies, with some finding them average and others rating them positively compared to similar offerings. Some have purchased contracts for additional reliability, finding the support team helpful. Others are dissatisfied, citing a decline in expertise following organizational changes. Local assistance requires improvement, though sales personnel occasionally offer effective and prompt assistance. Overall, mixed performance characterizes ArcSight Analytics' support and service.

Stability

Many users find ArcSight Analytics to be stable, with several rating its stability highly. However, some report issues, particularly with Windows Operating System where idle connectors hang. There are occasional problems with reporting and log reception. While comparisons with LogRhythm suggest similar stability levels, ArcSight is perceived slightly better. Some feedback mentions it as the most stable ESM experienced. A minority note it as average but acknowledge its reliable performance without crashes or glitches.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ArcSight Analytics Buyer's Guide for additional reliable information.