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Arcserve UDP vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (11th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
16th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
56
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"The solution has no limitations because it does backup for Linux and Windows."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"One of the things that I do like about it is that it has a very good deduplication feature."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The most valuable features are the replication to the cloud and the deduplication."
"I like the tool's speed."
"Easy restoration and the solution works quickly."
"The most valuable feature of this solution is that it can be used in many different kinds of systems."
"The most significant benefit has been the time to restore."
"The customer service and support are excellent."
"The most valuable features of Veritas NetBackup Appliance include extension syncing, making copies of the data, expiring images, replication, and speed."
"Veritas NetBackup Appliance is a total backup solution. We don't have to buy other applications to do it."
"The solution has a very easy-to-navigate user interface."
"I have no stability issues to report...The initial setup is quite simple."
"The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications."
 

Cons

"The technical support of the product is an area of concern where improvements are required."
"We have to use a Microsoft hypervisor for installation which is expensive."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"The time to backup servers that sit in DMZ must be improved."
"Its interface can be improved. I find it unintuitive."
"Every time I change the disc, I have to do a full backup."
"The solution could improve by providing more integration and security."
"In terms of implementing the solution, it's quite technical. You need to be knowledgable in order to pull off a successful deployment."
"The price needs to be improved because it is really expensive."
"The graphic interface is complex, especially on the management and administrative side, requiring multiple steps for configuration instead of simple clicks in the console."
"The desirability of appliance solutions is dwindling in the marketplace."
"I would like the ability to recover a single folder within the backup of a virtual machine."
"I contacted their support once, and the process was slow, which discouraged further contact."
"The costing part is on the higher side. The reporting could also be improved."
 

Pricing and Cost Advice

"I feel that the product is fairly priced."
"The solution is very expensive."
"As an MSP partner, I believe that the prices are fair."
"Pricing is most likely comparable."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"It is approximately $400 to purchase a virtual service outright."
"The price of this product is high and it should be lower."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"Renewing subscriptions for appliance support is costly."
"The product's price is high."
"The licensing costs are approximately 150,00 Saudi Riyals."
"This solution is expensive."
"The licenses are purchased on appliances with the capacity they require."
"We pay annually. It is a huge figure for us."
"Appliances do not come cheaply."
"There is a license required for this solution."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Non Profit
11%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
12%
Financial Services Firm
10%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I ...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
NetBackup Appliance
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup Appliance and other solutions. Updated: July 2025.
861,170 professionals have used our research since 2012.