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Arcserve UDP vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (16th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
16th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
57
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of September 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.4% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Veritas NetBackup Appliance0.8%
Arcserve UDP1.1%
Other98.1%
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data protection functionality is the most valuable feature of this solution."
"Our customers are happy with the product’s functionality."
"The ease of use is the best feature of the product."
"It is very stable."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"It is a very stable solution...It is a scalable solution."
"It is easy to configure."
"It's simple to set up."
"This is a good backup interconversion solution because all the masters and the targets backups are on the same system. It is easy to administrate for a single point of access for clients."
"I think the solution is very intuitive, effective, and easy to use."
"We mainly use Windows for all our operating systems. Our databases are SQL databases. For backups, we set up one master server and three process servers. Our company isn't big, so this setup works well for us. We install the Veritas NetBackup Appliance agent on all the systems that need to be backed up."
"They are a large company with good best practices, and they give good support."
"Veritas NetBackup Appliance is a total backup solution. We don't have to buy other applications to do it."
"We find the pricing is reasonable."
"The most significant benefit has been the time to restore."
"It is easy to use and the performance is good."
 

Cons

"We could not go into granular details of retrieving backup information."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"The tool doesn't provide cloud integration in India."
"The time to backup servers that sit in DMZ must be improved."
"Licensing can be quite difficult."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"Veritas NetBackup Appliance can improve by having a more direct connection to the cloud. It should have the technology to be able to directly communicate with the cloud."
"With technical support, it feels like they aren't well trained and it takes forever to get answers out of them."
"It would be a better solution if we were able to make more reports in regards to the backup system."
"Veritas NetBackup would benefit from better explained error codes."
"Feature-wise, it is quite good, but it is very costly. Its price has gone up quite significantly over the years, and that makes people like us look at alternatives."
"They could simplify the process of installing, and provide more space for data during the process."
"Technical support for this solution needs to be improved."
"I would like to see support for databases such as MySQL and MongoDB."
 

Pricing and Cost Advice

"The solution is expensive."
"I feel that the product is fairly priced."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The solution is priced well compared to other solutions."
"The solution is very expensive."
"The pricing is moderate."
"The price of this product is high and it should be lower."
"The pricing for the solution's software maintenance and licensing is high."
"The product is expensive and comes with a yearly license."
"The price of this solution is very high compared to other solutions."
"Overall, Veritas is a good solution; the problem is the cost."
"It costs more to license support for this solution, compared to others."
"The licensing costs are approximately 150,00 Saudi Riyals."
"There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees."
"I rate the solution's pricing a nine out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Non Profit
13%
Manufacturing Company
8%
Government
7%
Government
10%
Computer Software Company
9%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise27
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I ...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
NetBackup Appliance
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup Appliance and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.