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Arcserve UDP vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
55
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.5% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers are happy with the product’s functionality."
"It is very stable."
"The most valuable features are the replication to the cloud and the deduplication."
"The backup is the most valuable feature. It also makes storage very easy."
"The most valuable feature is the duplication."
"The recovery part of the product is very good."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"It is easy to configure."
"The most valuable features of Veritas NetBackup Appliance are the ease of use and the familiar interface."
"It’s quite scalable."
"We can add multiple appliances to the product."
"I can confidently say that I have managed more than 30 or 50 appliances over different time periods, and yet I never had a single hardware failure."
"It is very capable of scaling and very good for heterogeneous environments."
"The initial setup gets easier the more you do it."
"Veritas NetBackup Appliance is a total backup solution. We don't have to buy other applications to do it."
"We find the pricing is reasonable."
 

Cons

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"Licensing is an area that needs improvement."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"The time to backup servers that sit in DMZ must be improved."
"The support could be more knowledgeable and faster."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"Every time I change the disc, I have to do a full backup."
"Our main challenge was deciding on the right capacity for expansion, but once we settled on two NAS servers with sixteen TB, things have been smooth."
"Improving the interface could enhance user experience."
"I would like the ability to recover a single folder within the backup of a virtual machine."
"Depending on the setup structure, it can be complex to implement."
"Sometimes, the user interface doesn't work smoothly."
"Veritas NetBackup Appliance could improve by having a site recovery feature."
"I contacted their support once, and the process was slow, which discouraged further contact."
"I would like to see support for databases such as MySQL and MongoDB."
 

Pricing and Cost Advice

"The solution is very expensive."
"I feel that the product is fairly priced."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The solution is priced well compared to other solutions."
"The solution is expensive."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"Pricing is most likely comparable."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees."
"Veritas NetBackup Appliance is priced well compared to other solutions."
"The product's price is high."
"Appliances do not come cheaply."
"Overall, Veritas is a good solution; the problem is the cost."
"The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good."
"The licenses are purchased on appliances with the capacity they require."
"This solution is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
7%
Computer Software Company
13%
Financial Services Firm
12%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Regarding cost, it's quite expensive, but I'm not sure about the exact licensing costs. This needs to be checked.
What needs improvement with Veritas NetBackup Appliance?
The costing part is on the higher side. The reporting could also be improved.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
NetBackup Appliance
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup Appliance and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.