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Arcserve UDP vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (16th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
57
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Veritas NetBackup Appliance0.8%
Arcserve UDP1.1%
Other98.1%
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very stable solution...It is a scalable solution."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"Our customers are happy with the product’s functionality."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The data protection functionality is the most valuable feature of this solution."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The standard backup and restore feature is most used."
"The most valuable feature of the Veritas NetBackup Appliance is the virtual machine backups."
"I have no stability issues to report...The initial setup is quite simple."
"The tool is easy to use, stable, and performs well, but it depends on the environment where it is deployed. It is leaning more toward huge enterprises where it is positioned. It needs to be as easy as others but addresses more complex requirements."
"The solution offers high-secured appliances and supports enterprise-class encryption algorithms."
"The solution has a very easy-to-navigate user interface."
"Veritas NetBackup Appliance is a total backup solution. We don't have to buy other applications to do it."
"The most valuable feature involves VMware Instant Recovery, which allows one to do restoration within seconds."
"The encryption feature is very good, the product itself and the new features are excellent, and it is pretty user-friendly compared to other software and very easy to deploy."
 

Cons

"The technical support of the product is an area of concern where improvements are required."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"It takes much time to verify and consolidate images for backups."
"The support could be more knowledgeable and faster."
"We could not go into granular details of retrieving backup information."
"The product is not user-friendly."
"A lot of their new technologies are not very good."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"It would be a better solution if we were able to make more reports in regards to the backup system."
"This solution has to have better integration with the cloud, as well as with other solutions such as Business Intelligence products."
"Improving the interface could enhance user experience."
"The NetBackup software is based on Red Hat Linux, but we should have multiple software options for that. We should have more OS options. Also, there are too many tools and intermediaries. Everything should be built into an all-in-one solution."
"Veritas NetBackup Appliance could improve the configuration, it could be more user-friendly."
"The reporting feature can be improved."
"The installation is cumbersome."
"The technical support services could be better."
 

Pricing and Cost Advice

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"Pricing is most likely comparable."
"It is approximately $400 to purchase a virtual service outright."
"There is an annual license required for this solution and it is priced well."
"The pricing is moderate."
"The price of this product is high and it should be lower."
"The solution is very expensive."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The price of this solution is very high compared to other solutions."
"The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good."
"Appliances do not come cheaply."
"Veritas NetBackup Appliance is priced well compared to other solutions."
"This solution is expensive."
"Renewing subscriptions for appliance support is costly."
"There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a nine."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Non Profit
8%
Government
7%
Government
10%
Computer Software Company
9%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise27
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Veritas NetBackup Appliance as a product is good, but currently the support services are weaker. Technical support and call logging support need improvement. The main issue is with technical suppor...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
NetBackup Appliance
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup Appliance and other solutions. Updated: September 2025.
872,098 professionals have used our research since 2012.