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Arcserve UDP vs Unitrends vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 14.8%, down from 19.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.
Edward Hore - PeerSpot reviewer
Reliable with good support but needs a better navigation menu
We use Veeam Data to back up our VMware infrastructure Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance. The support team provides answers whenever we need them. It is also one of the most scalable backup solutions I've worked with. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup is the most valuable feature. It also makes storage very easy."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"Instant recovery is the most valuable feature of Arcserve UDP."
"The data protection functionality is the most valuable feature of this solution."
"The most valuable feature is the duplication."
"The ease of use is the best feature of the product."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."
"Replication to Forever Cloud."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
"Stability-wise, I rate this solution a nine out of ten."
"Backup/archive to multiple locations."
"The simple and fast restore routine."
"I am impressed with the tool's reporting and UniView features."
"The most valuable feature of Unitrends for me is the automated feedback"
"The most valuable feature is adaptability, where it automatically adapts to the environment that it's being installed on."
"The solution's interface, GUI (graphical user interface), and backup are good."
"A simple and stable solution for small businesses that use virtualization."
"The solution is stable and the performance is good."
"I like all of Veeam's features, but the most important ones are the tape backups and replication. Those are the two options available for us, and it's enough for our needs."
"One of the standout features of Veeam Backup & Replication is its exceptional restore capability, enabling users to recover their data seamlessly. Another valuable functionality is the automated verification of backup restorations, made possible through the Sure Backup feature. The software boasts numerous other noteworthy features that offer immense value, including the NAS backup feature."
"The platform has a useful disaster recovery feature."
"I am not a direct user of this product, but my technical guys tell me that they like the product, and it is easy to use. We don't have any issues with it."
 

Cons

"Every time I change the disc, I have to do a full backup."
"Its interface can be improved. I find it unintuitive."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"They could work on their marketing approach. I don't see many people leveraging it."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"Licensing can be quite difficult."
"The technical support of the product is an area of concern where improvements are required."
"We could not go into granular details of retrieving backup information."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"Network-based storage stability could be improved."
"​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"The solution's base operating system needs to be improved."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
"There's a lot that can be made better. For example, it could be more scalable."
"It could be a little more customizable."
"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find."
"Cross-hypervisor replication can be improved."
"Veeam ONE could improve by having capacity planning, intelligent automatization, and ransomware."
"The solution’s scalability could be improved."
"Near-synchronous, better RPO and RTO snapshot-based takes a lot of space and resources."
"They can improve the features and Veeam Enterprise Manager. The interface and features are kind of limited. It would be good if they can provide more features and a better interface. For example, if I want to provide certain users with the privilege to back up and restore and do day-to-day tasks, I cannot do it in the current version. It is like you either give everything to everyone or no user can have access to anything. In version 9, a lot of features were missing, and it wasn't clear. Version 10 is easier from the communication perspective, and the disk backup option is very clear."
"I think that Veeam could improve some performance issues when the backup itself is restored. I'm also using HPE StoreOnce, which has deduplication, and when I'm trying to test or run backups, it takes a lot of time. I think they could improve the testing for backup copies."
"I only ever found one error. It was when we were doing a file copy job. After using it for ten minutes, it would slow down and cause a bottleneck error."
"The DR component should be part of the comprehensive package, not separate."
 

Pricing and Cost Advice

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"The solution is not very expensive, but it is not cheap."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"I feel that the product is fairly priced."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
"Their licensing depended on the number of CPUs you had."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"With respect to cost, my advice is to get what you need."
"Talk with the sales guys. They can work with you on the best package."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"No comment."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"We are on an annual license for Veeam Backup Replication. We could expand or upgrade the license for the Office365 features. Next year we might go to a three-year plan for support on license."
"Veeam products are less expensive than other products. The licensing costs are low and they're pretty affordable."
"Veeam has been raising its prices in the last two years, so it's now lacking some competitiveness in pricing."
"The price is pretty cheap for our market."
"I rate the pricing a five, depending on the application and environment."
"The product is expensive for small businesses."
"Our licensing runs for five years, and after that time we do the renewal. There haven't been any further costs beyond our initial licensing plan because our customer is satisfied with the setup that has been configured and the overall backup environment."
"The tool is reasonably priced for the quality it provides."
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Non Profit
10%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
13%
Retailer
11%
Manufacturing Company
9%
Non Profit
8%
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
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What needs improvement with Unitrends?
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
Veeam Backup & Replication, Veeam ONE
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: June 2025.
861,803 professionals have used our research since 2012.