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Arcserve UDP vs ExaGrid Tiered Backup Storage comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
23rd
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (16th)
ExaGrid Tiered Backup Storage
Ranking in Backup and Recovery
58th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of ExaGrid Tiered Backup Storage is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Arcserve UDP1.1%
ExaGrid Tiered Backup Storage0.7%
Other98.2%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Nguyen_Nguyen - PeerSpot reviewer
Executive Vice Director at Sunshine Solution
A competitive and balanced solution that offers solid performance at a reasonable price
I worked very closely with ExaGrid in Singapore. We are trying to build up the market for ExaGrid in Vietnam. We hope to be a big distributor for ExaGrid and that the picture will improve next year. Regarding the technology of ExaGrid, they have a landing zone, and now it's a very exhaustive solution, especially compared with Dell Data Domain and HPE. HPE offers normal storage without any special solution. Dell has DD Boost, and so the performance is high. On that basis, I rate the ExaGrid Tiered Backup Storage number with an overall score of eight out of ten. People might be more familiar with Data Domain or StoreOnce. And if people want a professional solution, there are only three brands.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the tool's speed."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"Instant recovery is the most valuable feature of Arcserve UDP."
"It is a very stable solution...It is a scalable solution."
"Global deduplication is the best feature of this solution."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The ROI is very good because of the speed of the backup."
"I like the performance of the restore feature."
 

Cons

"The tool doesn't provide cloud integration in India."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"Licensing can be quite difficult."
"The initial setup was complex."
"The time to backup servers that sit in DMZ must be improved."
"The support could be more knowledgeable and faster."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"We have to use a Microsoft hypervisor for installation which is expensive."
"We have to do a lot of POC to show why ExaGrid is good."
 

Pricing and Cost Advice

"I feel that the product is fairly priced."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"Pricing is most likely comparable."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The price of this product is high and it should be lower."
"ExaGrid is a one-time investment."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
11%
Comms Service Provider
7%
Government
7%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Information Not Available
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