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Arcserve UDP vs ExaGrid Tiered Backup Storage comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
28th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (18th)
ExaGrid Tiered Backup Storage
Ranking in Backup and Recovery
61st
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.3% compared to the previous year. The mindshare of ExaGrid Tiered Backup Storage is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.2%
ExaGrid Tiered Backup Storage0.6%
Other98.2%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Nguyen_Nguyen - PeerSpot reviewer
Executive Vice Director at Sunshine Solution
A competitive and balanced solution that offers solid performance at a reasonable price
I worked very closely with ExaGrid in Singapore. We are trying to build up the market for ExaGrid in Vietnam. We hope to be a big distributor for ExaGrid and that the picture will improve next year. Regarding the technology of ExaGrid, they have a landing zone, and now it's a very exhaustive solution, especially compared with Dell Data Domain and HPE. HPE offers normal storage without any special solution. Dell has DD Boost, and so the performance is high. On that basis, I rate the ExaGrid Tiered Backup Storage number with an overall score of eight out of ten. People might be more familiar with Data Domain or StoreOnce. And if people want a professional solution, there are only three brands.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Arcserve UDP is live replication."
"If you just want VMware or backup, it's okay, but in an extensive manner, if you want to use backup technology and tools, then it does not have the flexibility."
"It is overall rock-solid."
"It is a very stable solution...It is a scalable solution."
"This is a good solution because it offers multiple hybrid options."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"With UDP, I built a low-cost DR site that replicates from the backup."
"Instant recovery is the most valuable feature of Arcserve UDP."
"I like the performance of the restore feature."
 

Cons

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"We have to use a Microsoft hypervisor for installation which is expensive."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"The high use of RAM memory is a headache for those who want to implement the system with all the resources in use."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"Licensing is an area that needs improvement."
"We have to do a lot of POC to show why ExaGrid is good."
 

Pricing and Cost Advice

"The price of this product is high and it should be lower."
"There is an annual license required for this solution and it is priced well."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"I feel that the product is fairly priced."
"Pricing is most likely comparable."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The price of StorageCraft ShadowProtect is competitive in the market."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"ExaGrid is a one-time investment."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Marketing Services Firm
8%
Comms Service Provider
8%
Construction Company
10%
Manufacturing Company
9%
University
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
Ask a question
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Information Not Available
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: May 2026.
894,668 professionals have used our research since 2012.