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Arcserve UDP vs ExaGrid Tiered Backup Storage comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
31st
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (17th)
ExaGrid Tiered Backup Storage
Ranking in Backup and Recovery
64th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, up from 1.1% compared to the previous year. The mindshare of ExaGrid Tiered Backup Storage is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.1%
ExaGrid Tiered Backup Storage0.6%
Other98.3%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Nguyen_Nguyen - PeerSpot reviewer
Executive Vice Director at Sunshine Solution
A competitive and balanced solution that offers solid performance at a reasonable price
I worked very closely with ExaGrid in Singapore. We are trying to build up the market for ExaGrid in Vietnam. We hope to be a big distributor for ExaGrid and that the picture will improve next year. Regarding the technology of ExaGrid, they have a landing zone, and now it's a very exhaustive solution, especially compared with Dell Data Domain and HPE. HPE offers normal storage without any special solution. Dell has DD Boost, and so the performance is high. On that basis, I rate the ExaGrid Tiered Backup Storage number with an overall score of eight out of ten. People might be more familiar with Data Domain or StoreOnce. And if people want a professional solution, there are only three brands.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are satisfied with Arcserve UDP."
"It is a very stable solution...It is a scalable solution."
"Easy restoration and the solution works quickly."
"The standard backup and restore feature is most used."
"Just use Arcserve UDP for Backup, Replication, and a High Availability solution; it is one software and one console for all kinds of data protection."
"The ROI is very good because of the speed of the backup, so our IT staff don't waste time doing unnecessary work and can set up and focus on other tasks."
"This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products."
"I like the tool's speed."
"I like the performance of the restore feature."
 

Cons

"Taking a snapshot level backup with this solution is very slow compared to other products."
"Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"Licensing is an area that needs improvement. I have had six support calls in the last two years all related to licensing because the license would stop all of a sudden."
"This solution is very slow; if you select all of the servers, it runs for a long time, and even a full night is not enough to perform a backup."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"A lot of their new technologies are not very good."
"We could not go into granular details of retrieving backup information."
"The initial setup was complex, but with the help of our IT and engineering staff, it was quite straightforward."
"We have to do a lot of POC to show why ExaGrid is good."
 

Pricing and Cost Advice

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"As an MSP partner, I believe that the prices are fair."
"I feel that the product is fairly priced."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The solution is not very expensive, but it is not cheap."
"I do not work with the pricing or licensing issues of the solution for our organization."
"There is an annual license required for this solution and it is priced well."
"The solution is very expensive."
"ExaGrid is a one-time investment."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
10%
Computer Software Company
9%
Manufacturing Company
10%
Financial Services Firm
10%
Comms Service Provider
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Information Not Available
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