We compared Appgate SDP and Duo Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Appgate SDP requires a more intricate setup process, but it offers flexibility, resilience, and powerful configuration options. It is considered costly and lacks user-friendly interface. Conversely, Duo Security has a simple setup, provides two-factor authentication, and is commended for its simplicity and time-saving advantages. It faces some compatibility and integration difficulties, but offers affordable pricing and a favorable return on investment. Customer service and support receive high praise for both products.
"The flexibility of the tool is valuable. It is very robust. It has a very robust configuration capability."
"The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."
"It is pretty stable."
"It is a scalable solution...The support answers your questions very fast."
"The interface is really friendly. It's simple to understand."
"One of the most important features is stopping lateral movement across our network."
"We like the different ways that it allows you to push notifications to people. It can do text, a phone call, and email. We liked the versatility for all of our different end-users, regardless of their level of understanding of the technology."
"It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."
"We're working remotely. It helps us keep people more safe. Its adoption has been fine. I like the fact that you can bypass it if you need to because there are situations where the internet doesn't work, etc."
"By deploying Duo, we have virtually eliminated the risk of direct deposit redirection as a result of credentials that have been compromised via phishing."
"The single pane of glass management is very important and it is part of the reason we went with Duo. Anything we can do to save time for our administrators, help desk staff, and engineers, is valuable to us."
"Since Duo Security provides a single place to log in for our SaaS applications, we don't have to manage user accounts and remember passwords for each specific application."
"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"The most valuable aspect is the authentication and the SSO."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."
"The user interface should be improved as it is not very easy to work with the updates."
"They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection."
"It would be better to connect to an application portal from any device. Documentation and support could be better."
"On the cloud, when you make some changes, it may be difficult."
"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further."
"Duo Security could be improved with the addition of more applications."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"For upgrades, there should be a better notification of when they're coming out. We always have a testing phase, so we need to be ahead of it. It takes us longer before we can upgrade to the newest version."
"Sometimes, it's a little harder for customers to adopt."
"We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high."
Appgate SDP is ranked 11th in ZTNA as a Service with 6 reviews while Cisco Duo is ranked 3rd in ZTNA as a Service with 55 reviews. Appgate SDP is rated 8.8, while Cisco Duo is rated 8.8. The top reviewer of Appgate SDP writes "Helps us manage traffic-related issues and streamlines access management for the network ". On the other hand, the top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". Appgate SDP is most compared with Prisma Access by Palo Alto Networks, Zscaler Internet Access, Zscaler Zero Trust Exchange, Waverley Labs Open Source Software Defined Perimeter and Netskope Private Access, whereas Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock. See our Appgate SDP vs. Cisco Duo report.
See our list of best ZTNA as a Service vendors and best ZTNA as a Service vendors.
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