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Appgate SDP vs Cisco Duo comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), Secure Access Service Edge (SASE) (7th)
Appgate SDP
Ranking in ZTNA as a Service
17th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
7
Ranking in other categories
ZTNA (8th), Secure Access Service Edge (SASE) (17th), Microsegmentation Software (8th)
Cisco Duo
Ranking in ZTNA as a Service
2nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
157
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (2nd), Access Management (4th), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
 

Mindshare comparison

As of August 2026, in the ZTNA as a Service category, the mindshare of iboss is 3.7%, up from 2.0% compared to the previous year. The mindshare of Appgate SDP is 3.7%, up from 3.6% compared to the previous year. The mindshare of Cisco Duo is 2.5%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service Mindshare Distribution
ProductMindshare (%)
Cisco Duo2.5%
iboss3.7%
Appgate SDP3.7%
Other90.1%
ZTNA as a Service
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
RR
Senior Full Stack Engineer at a manufacturing company with 10,001+ employees
Zero-trust access has improved our secure VPN connectivity and protected internet usage
If I could change or improve anything about Appgate SDP, it would be to enhance the user experience by improving the UI so that it is more explanatory. Currently, the UI feels as though it is doing something behind the scenes, and at first sight, nobody can understand what this application is for. I think that is the main thing regarding needed improvements.
Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"Technical support is pretty sharp and very responsive."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Deploying iboss leads to good return on investment, estimated around 70% to 80%."
"It was a very easy product to install. It can be deployed very fast."
"Consolidating management into iboss's single pane of glass has helped my organization reduce operational costs by around twenty to twenty-five percent."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."
"It is pretty stable."
"Appgate SDP has positively impacted my organization, as we are using it to securely access the internet after the cyber attack."
"The interface is really friendly. It's simple to understand."
"The flexibility of the tool is valuable; it is very robust, has a very robust configuration capability, is pretty well documented, and is also good interface-wise."
"It is a scalable solution...The support answers your questions very fast."
"One of the most important features is stopping lateral movement across our network."
"Appgate SDP is the best solution for micro-segmentation and supplying VPN solutions."
"As a former employee, I think it's top-notch when it comes to protecting internal and external threats and preventing unauthorized access to the network."
"In the world of network security, it is outstanding and very strong."
"Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional."
"The feature that my organization started using more recently in Cisco Duo is offline authentication."
"Regarding the valuable features, I would say that Duo Security is easy to use, has speed, and is dependable."
"The product is reliable and easy to use."
"What I appreciate most about Cisco Duo are the security features it brings to our network environment and machine access."
"Documentation is the most valuable feature, and if you ever have to reach out to them with a question, their support is also fantastic."
 

Cons

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"Its pricing could be better."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."
"On the cloud, when you make some changes, it may be difficult."
"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."
"The user interface should be improved as it is not very easy to work with the updates."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel."
"If I could change or improve anything about Appgate SDP, it would be to enhance the user experience by improving the UI so that it is more explanatory."
"It would be better to connect to an application portal from any device. Documentation and support could be better."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"Cisco Duo did not help reduce the cost of the overall authentication method that we have in our company; instead, it increased, obviously."
"Microsoft is somehow making it harder for Cisco Duo to do its job seamlessly with some of the hooks that Microsoft has in the OAuth connection."
"However, I know that sometimes integrating it with the Linux environment is a bit of a pain."
"Cisco Duo could be improved, possibly by adding features for the healthcare space. If you're selling something to a healthcare provider, there needs to be consideration for how to launch Cisco Duo with a handheld device that is not native, where you can install the application."
"I rate it a nine because there is still a specific feature regarding Cisco Duo Desktop that must be enabled and optimized better than the current situation."
"Improving Cisco Duo might involve alerting us about telephony credits when people receive texts. We hit zero at one point, and we were running around in circles without any idea until I discovered it. That's my only complaint."
"Most of my colleagues from other companies use the Microsoft MFA solution because it's included in Office 365. Few people are considering Cisco Duo. That's the primary problem in our area. It's a solution mostly adopted by Cisco users."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."
"It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."
"We pay $100 per user per month. One license for the site is around $17."
"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"I rate the product pricing a seven out of ten."
"Its price is reasonable. It is not highly expensive."
"Cisco has the most expensive products because market leaders tend to charge a lot."
"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."
"The pricing is pretty competitive. It's pretty cheap. Anybody can adopt it."
"Our licensing fee is currently on an annual basis."
"During testing we are allowed a certain number of licenses for free."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Manufacturing Company
13%
Comms Service Provider
7%
Financial Services Firm
6%
Government
6%
Financial Services Firm
11%
Outsourcing Company
8%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise26
Large Enterprise79
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What is your experience regarding pricing and costs for Appgate SDP?
Regarding pricing and setup cost, everything is already pre-installed in my organization, so I am not sure about pric...
What needs improvement with Appgate SDP?
The reporting can be improved, as Appgate SDP is strong but could benefit from enhanced reporting features. This woul...
What is your primary use case for Appgate SDP?
I work as a Cloud Operations Engineer at PowerSchool India Private Limited, and I have been using Appgate SDP for abo...
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, the setup cost, and the licensing of Cisco Duo is that it is really inexpensive in th...
What needs improvement with Duo Security?
For the next release, Cisco Duo could be improved by adding touchless authentication and biometric features.
 

Also Known As

iBoss Cloud Platform
No data available
Duo Security
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
United States Air Force  FINRA Weight Watchers Rackspace  DataDog SageNet  Verdant Norwegian Cruise Line  VoiceBase  The Third Floor 
Information Not Available
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