We performed a comparison between Apollo.io and Zoho CRM based on real PeerSpot user reviews.
Find out in this report how the two Opportunity Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the tool's UI. Its user experience is clear."
"It is a scalable solution."
"The most valuable feature of the solution is the intent data it provides our company. I find it really interesting how Apollo.io can detect the intent of companies looking for your company's solution."
"What I like most about Apollo.io is it lets you find your target audience. The tool also helps you find verified contact details, apart from allowing you to send bulk emails to people you're looking to contact."
"Zoho CRM is easy to use and easy to understand."
"It is customizable. We have customized the CRM according to our needs."
"The most valuable feature of Zoho CRM is emailing. You can send emails to customers directly from Zoho CRM. The marketing team in my company uses this feature, and it's effective."
"The product is customizable."
"The most valuable features are the lead, opportunity and task management as well as dashboard creation, reporting, contact management and campaigns."
"I think the whole pipeline tracking is most useful for us."
"There's no installation required."
"I like the solution's reminder feature which is helpful for big projects. There are many tasks that run at the same time. The reminder feature makes things easy for me since I use Zoho's mobile version as well."
"The solution sends callouts when not in maintenance mode, which is a headache for the people involved."
"Apollo.io still needs to work on the CRM part because it has started building some CRM infrastructure for companies to use and track their sales activities."
"What's missing in Apollo.io is a proper CRM and pipeline management system. The tool is excellent at finding contact information, but it has room for improvement in sending emails and tracking the sales pipeline."
"The solution's initial setup process could be better."
"There are two things I would like to see from Zoho CRM. The first would be to include a calling feature that is connected to our call center. Second, I would like financial targeting and how to measure targeting for the sales agent to be connected better with bookings."
"Support could be more knowledgeable."
"Zoho CRM has a rule engine or a place where you can set certain rules. That's not evolved very much. They could improve this within the platform."
"The process of creating reports is not very user-friendly - it takes time, and it's confusing."
"What needs improvement in Zoho CRM is the UI. It needs to be more user-friendly. I like Salesforce better than Zoho CRM in terms of the UI, so if Zoho CRM can make some UI changes, that would make the tool better."
"In Creator, you can do calculations and change another field immediately after you enter any value. If you add the quantity or price in any field, you can immediately change the total in Creator. The same functionality is not directly available in CRM because it is prebuilt."
"Custom development is often necessary to make such extensive changes, and it does come with associated costs."
"It is hard to modify information around a customer. You need to pay for the features and the tool needs to improve it."
Apollo.io is ranked 5th in Opportunity Management with 4 reviews while Zoho CRM is ranked 3rd in Opportunity Management with 47 reviews. Apollo.io is rated 8.6, while Zoho CRM is rated 8.0. The top reviewer of Apollo.io writes "It makes finding your target audience easy, has a verified contact details feature, and its customer support is helpful and always available". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". Apollo.io is most compared with Pipedrive, Closely, Outreach, salesintel.io and Outplay, whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and LeadSquared. See our Apollo.io vs. Zoho CRM report.
See our list of best Opportunity Management vendors.
We monitor all Opportunity Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
