Apache SkyWalking vs LogicMonitor comparison

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Apache SkyWalking

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Executive Summary

We performed a comparison between Apache SkyWalking and LogicMonitor based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Apache SkyWalking vs. LogicMonitor Report (Updated: August 2026).

Apache SkyWalking vs. LogicMonitor

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Apache SkyWalking

Ranking in Application Performance Monitoring (APM) and Observability

23rd

Average Rating

8.0

Reviews Sentiment

4.2

Number of Reviews

Ranking in other categories

No ranking in other categories

LogicMonitor

Ranking in Application Performance Monitoring (APM) and Observability

9th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Monitoring Software (6th), IT Infrastructure Monitoring (8th), Container Monitoring (4th), Cloud Monitoring Software (5th), AIOps (6th)

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Apache SkyWalking is 0.6%, down from 0.7% compared to the previous year. The mindshare of LogicMonitor is 1.6%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
LogicMonitor	1.6%
Apache SkyWalking	0.6%
Other	97.8%

Application Performance Monitoring (APM) and Observability

Featured Reviews

reviewer2784462

Software Engineer at a tech vendor with 10,001+ employees

Tracing has revealed hybrid bottlenecks and delivers full visibility into critical payment flows

Apache SkyWalking provided full visibility into the black hole because before using it, we could not see what was happening when a request left Amazon EKS and went to our on-premises legacy databases. Apache SkyWalking's distributed tracing correlates these two worlds in a single view, showing us that 40% of the latency was actually happening in the network hop between the cloud and the physical data center, not in the code itself. Second, it exposes hidden architectural flaws. By using the automatic dependency mapping, we discovered that some microservices were stuck in a cyclic dependency which was documented nowhere. This visual evidence allowed us to refactor the logic and immediately increased our throughput by 30%. Apache SkyWalking gave us database-level insight without database access. Through its slow query monitoring, the Java agents captured the exact SQL statements that were hanging during peak sales hours. This meant our developers could fix the exact line of code or index without needing to wait for a DBA to pull logs, reducing our mean time to resolution. There are many features that are useful to mention in this case because we obtained different benefits. Apache SkyWalking automatically drew the topology of the 600 pods where we discovered cyclic dependencies between services that no one had documented before and that were slowing down the system. Another valuable feature is resolving hybrid bottlenecks because we isolated a specific network issue between AWS and the physical data center. Without distributed tracing, infrastructure teams blame Java code and vice versa. Database tuning is also important because thanks to slow query metrics captured by the agent, we identified and rewrote the SQL queries that most impacted performance during sales peaks.

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Anshuman Thakur

Site Reliability Engineer at a comms service provider with 501-1,000 employees

Monitoring has reduced downtime and now enables proactive alerts across cloud workloads

When it comes to the improvement of LogicMonitor, I think there are a few points that can be improved. The first one is alert tuning, which takes time. It requires effort when trying to understand it for the first time. The defaults do not always match our workload patterns, so I have to adjust the thresholds to reduce noise and avoid alert fatigue. While the dashboards are solid, I sometimes wish that the UI was a bit more intuitive when drilling down quickly during an incident. There are many options and finding the exact view where I can identify the exact problem takes a few extra clicks. When an alert comes and I click on a LogicMonitor alert, it takes time to understand what the alert actually is and to go through the data points. The alert page specifically could be better. The alert tuning part can also be made more simple. The first area that could be better is alert clarity and routing. Sometimes alerts do not include enough immediate context, so I still have to spend a few minutes correlating data across views. Adding more actionable details directly in the alert would make the response even faster. LogicMonitor sometimes gives false alerts as well. For example, if an EC2 instance is down, it will not determine whether the EC2 instance has been deliberately turned off or if it is actually not responding. At that time, it will give false alerts. The clearing of alerts is also an issue. Once an issue is fixed, the alert should be cleared, but it takes a little time for that alert to be cleared. Another improvement that would be helpful is simpler customization for complex dashboards. It is powerful, but building highly tailored dashboards, especially across multiple environments, can feel heavy and time-consuming. I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story. This would reduce the mental overhead during outages. Grouping incidents together, such as all the EC2 alerts, all the EBS alerts, or all the load balancer alerts would be beneficial. Overall, none of these are blockers, just some improving areas. There could be smarter anomaly detection out of the box that can catch unusual but important behavior without manual tuning of every threshold. Better tagging and dynamic grouping for EC2 instances would also be helpful. Cleaner alert de-duplication so a single underlying issue does not generate multiple redundant alerts would improve the system. More guided root cause workflows would be beneficial, such as providing the most likely causes based on correlated metrics. Faster search navigation across devices, dashboards, and alerts during incidents would also improve the platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Apache SkyWalking is a very nice tool and an exceptional tool for managing volume and complex architecture on AWS without the prohibitive cost of commercial suites."

"Apache SkyWalking has impacted my organization positively."

"Apache SkyWalking has positively impacted my organization by reducing the time of the team so that they can put in more efforts into their other tasks, saving a lot of time, improving our SLA in resolving any issue, providing good RCA analysis to the leadership team, and helping us in monitoring the entire health in a shorter time span."

"Apache SkyWalking has enabled me to save considerable money because I can monitor multiple applications simultaneously in the same environment without deploying multiple solutions, while optimizing application performance and boosting system health through increased visibility."

"Using Apache SkyWalking has had a positive impact on my organization because it has enabled us to identify the causes of various problems more quickly."

"Apache SkyWalking has significantly improved application visibility and reduced troubleshooting times while enhancing security reliability."

"LogicMonitor has positively impacted our organization by reducing our volume of incidents that we work on."

"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."

"LogicMonitor has positively impacted our organization by allowing us to implement it for 1,200 clients or 1,200 endpoints within three months, which went very well."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."

"Compared to other monitoring platforms I've used in the past, LogicMonitor seems to be the most powerful and robust that I've dealt with."

"This is one of the excellent applications and portals I have used in my career, and it is a strong product for any enterprise, small, or medium-sized company that needs to handle or monitor large-scale devices, cloud devices, or servers."

"As a service provider, I believe the biggest benefit from LogicMonitor for my clients is that it provides full-stack infrastructure observability."

"Automation has reduced the manual work to minus, which lets our team members focus on more strategic projects and not the repetitive tasks."

More LogicMonitor pros

Cons

"Areas for improvement include simplified initial deployment and configurations, better documentation for advanced use cases, and more built-in dashboards and reports."

"Right now, I don't think it is stable."

"Apache SkyWalking can be improved by enhancing a few things. The learning curve is definitely there, so it needs a good learning curve."

"Apache SkyWalking can be improved by responding more quickly to new versions of monitored products."

"Apache SkyWalking can be improved with storage management complexity because with this volume of 50 million traces a day, managing data retention on OpenSearch is critical."

"For AI and compliance, I would rate it a two, but for operation monitoring and security, I would rate it a five."

"We only use plain monitoring and do not use cloud monitoring such as Office 365 because it is too expensive."

"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."

"The main area for improvement is that if LogicMonitor's UI were a bit more user-friendly, that would be more useful."

"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."

"The main challenge occurs when LogicMonitor goes down while the physical device is actually up."

"LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity."

"I researched the pricing of LogicMonitor, and it costs around ten dollars per device per month, which is somewhat expensive compared to other products."

"Additionally, it times out after every couple of minutes, perhaps 20 or 30 minutes."

More LogicMonitor cons

Pricing and Cost Advice

Information not available

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

"The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."

"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

More LogicMonitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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909,725 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Manufacturing Company

14%

Computer Software Company

14%

Outsourcing Company

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	13
Large Enterprise	32

Questions from the Community

What is your experience regarding pricing and costs for Apache SkyWalking?

It is fine regarding my experience with pricing, setup cost, and licensing.

What needs improvement with Apache SkyWalking?

Features are good, but there is something about the UI, which I would suggest. There is space to enhance it and make it look less pointy from the edges and not like an old UI. There is a space wher...

What is your primary use case for Apache SkyWalking?

We have running Kubernetes clusters as well as the database and other servers with the main use case for Apache SkyWalking being the need for monitoring metrics and traces, and the slow endpoints o...

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What is your experience regarding pricing and costs for LogicMonitor?

My experience with pricing, setup cost, and licensing is that the licensing model has changed and is very confusing as it currently stands and overly complicated.

What needs improvement with LogicMonitor?

I do see negatives and areas for improvement in LogicMonitor. Obviously, there is always space for improvement. First of all, I believe the commercial aspects require improvement. At the moment, if...

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Product Reports

Apache SkyWalking

Download Apache SkyWalking product report

Download LogicMonitor product report

Overview

Apache SkyWalking is a versatile open-source tool used for monitoring and analyzing the performance and behavior of applications in distributed systems. It enables tracking requests, identifying bottlenecks, and troubleshooting issues in real-time, while also monitoring microservices, logs, and server metrics.

With its comprehensive monitoring capabilities, flexible architecture, and powerful visualization tools, Apache SkyWalking provides actionable insights and enhances overall application performance.

Its user-friendly interface and intuitive dashboards make it easy to understand and analyze complex data sets.

Apache

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?

Customizable Dashboards: Allows personalization of monitoring views.
Robust Alerting: Offers advanced alert configurations.
API and Plugin Support: Ensures integration with apps like ServiceNow.
Dynamic Thresholds: Facilitates proactive issue resolution.
Anomaly Detection: Aids in identifying potential issues early.

What ROI should users look for in reviews?

Operational Efficiency: Enhanced by detailed visualizations and dashboards.
Scalability: Supports growing IT environments effortlessly.
Proactive Management: Facilitated by flexible alerting and monitoring.
Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

Sample Customers

1. Alibaba 2. Amazon 3. Apple 4. Baidu 5. ByteDance 6. Cisco 7. Dell 8. Google 9. Huawei 10. IBM 11. Intel 12. JPMorgan Chase 13. Klarna 14. LinkedIn 15. Microsoft 16. Netflix 17. Oracle 18. PayPal 19. Pinterest 20. Qualcomm 21. SAP 22. Samsung 23. Spotify 24. Tencent 25. Twitter 26. Uber 27. VMware 28. WeChat 29. Xiaomi 30. Zoom

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Apache SkyWalking vs. LogicMonitor