Apache SkyWalking vs LogicMonitor comparison

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Apache SkyWalking

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Executive Summary

We performed a comparison between Apache SkyWalking and LogicMonitor based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Apache SkyWalking vs. LogicMonitor Report (Updated: September 2026).

Apache SkyWalking vs. LogicMonitor

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Apache SkyWalking

Ranking in Application Performance Monitoring (APM) and Observability

21st

Average Rating

8.2

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

LogicMonitor

Ranking in Application Performance Monitoring (APM) and Observability

8th

Average Rating

8.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Network Monitoring Software (7th), IT Infrastructure Monitoring (8th), Container Monitoring (4th), Cloud Monitoring Software (5th), AIOps (6th)

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Apache SkyWalking is 0.7%, down from 0.8% compared to the previous year. The mindshare of LogicMonitor is 1.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
LogicMonitor	1.6%
Apache SkyWalking	0.7%
Other	97.7%

Application Performance Monitoring (APM) and Observability

Featured Reviews

reviewer2784462

Software Engineer at a tech vendor with 10,001+ employees

Tracing has revealed hybrid bottlenecks and delivers full visibility into critical payment flows

Apache SkyWalking provided full visibility into the black hole because before using it, we could not see what was happening when a request left Amazon EKS and went to our on-premises legacy databases. Apache SkyWalking's distributed tracing correlates these two worlds in a single view, showing us that 40% of the latency was actually happening in the network hop between the cloud and the physical data center, not in the code itself. Second, it exposes hidden architectural flaws. By using the automatic dependency mapping, we discovered that some microservices were stuck in a cyclic dependency which was documented nowhere. This visual evidence allowed us to refactor the logic and immediately increased our throughput by 30%. Apache SkyWalking gave us database-level insight without database access. Through its slow query monitoring, the Java agents captured the exact SQL statements that were hanging during peak sales hours. This meant our developers could fix the exact line of code or index without needing to wait for a DBA to pull logs, reducing our mean time to resolution. There are many features that are useful to mention in this case because we obtained different benefits. Apache SkyWalking automatically drew the topology of the 600 pods where we discovered cyclic dependencies between services that no one had documented before and that were slowing down the system. Another valuable feature is resolving hybrid bottlenecks because we isolated a specific network issue between AWS and the physical data center. Without distributed tracing, infrastructure teams blame Java code and vice versa. Database tuning is also important because thanks to slow query metrics captured by the agent, we identified and rewrote the SQL queries that most impacted performance during sales peaks.

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Anshuman Thakur

Site Reliability Engineer at a comms service provider with 501-1,000 employees

Monitoring has reduced downtime and now enables proactive alerts across cloud workloads

When it comes to the improvement of LogicMonitor, I think there are a few points that can be improved. The first one is alert tuning, which takes time. It requires effort when trying to understand it for the first time. The defaults do not always match our workload patterns, so I have to adjust the thresholds to reduce noise and avoid alert fatigue. While the dashboards are solid, I sometimes wish that the UI was a bit more intuitive when drilling down quickly during an incident. There are many options and finding the exact view where I can identify the exact problem takes a few extra clicks. When an alert comes and I click on a LogicMonitor alert, it takes time to understand what the alert actually is and to go through the data points. The alert page specifically could be better. The alert tuning part can also be made more simple. The first area that could be better is alert clarity and routing. Sometimes alerts do not include enough immediate context, so I still have to spend a few minutes correlating data across views. Adding more actionable details directly in the alert would make the response even faster. LogicMonitor sometimes gives false alerts as well. For example, if an EC2 instance is down, it will not determine whether the EC2 instance has been deliberately turned off or if it is actually not responding. At that time, it will give false alerts. The clearing of alerts is also an issue. Once an issue is fixed, the alert should be cleared, but it takes a little time for that alert to be cleared. Another improvement that would be helpful is simpler customization for complex dashboards. It is powerful, but building highly tailored dashboards, especially across multiple environments, can feel heavy and time-consuming. I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story. This would reduce the mental overhead during outages. Grouping incidents together, such as all the EC2 alerts, all the EBS alerts, or all the load balancer alerts would be beneficial. Overall, none of these are blockers, just some improving areas. There could be smarter anomaly detection out of the box that can catch unusual but important behavior without manual tuning of every threshold. Better tagging and dynamic grouping for EC2 instances would also be helpful. Cleaner alert de-duplication so a single underlying issue does not generate multiple redundant alerts would improve the system. More guided root cause workflows would be beneficial, such as providing the most likely causes based on correlated metrics. Faster search navigation across devices, dashboards, and alerts during incidents would also improve the platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Apache SkyWalking is a very nice tool and an exceptional tool for managing volume and complex architecture on AWS without the prohibitive cost of commercial suites."

"Apache SkyWalking has positively impacted my organization by reducing the time of the team so that they can put in more efforts into their other tasks, saving a lot of time, improving our SLA in resolving any issue, providing good RCA analysis to the leadership team, and helping us in monitoring the entire health in a shorter time span."

"Apache SkyWalking has impacted my organization positively."

"Apache SkyWalking has enabled me to save considerable money because I can monitor multiple applications simultaneously in the same environment without deploying multiple solutions, while optimizing application performance and boosting system health through increased visibility."

"Overall, Apache SkyWalking gives us greater visibility into our distributed applications and makes it easier for the development and DevOps team to identify and resolve production issues."

"Apache SkyWalking has improved our ability to troubleshoot distributed applications and resolve integration issues more quickly, giving QA, developers, and operations better visibility into service interactions, reducing the time spent identifying root causes, and improving collaboration by allowing us to share traces and monitoring data as concrete evidence when investigating defects."

"Using Apache SkyWalking has had a positive impact on my organization because it has enabled us to identify the causes of various problems more quickly."

"Apache SkyWalking has significantly improved application visibility and reduced troubleshooting times while enhancing security reliability."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."

"LogicMonitor has positively impacted our organization by reducing our volume of incidents that we work on."

"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."

"From the time that I started using it, I haven't had any issues with the software at all."

"The initial setup is very simple."

"LogicMonitor has positively impacted my organization by reducing network monitoring time and the overall time spent on reviewing the switches and network-related concerns."

"LogicMonitor has actually helped reduce our downtimes, helping us reduce downtime to about 40 to 50% by warning us before servers get heavy on usage or CPU load so we can take action in advance."

"LogicMonitor improved on-premises infrastructure monitoring in several ways. One key feature was dynamic resource allocation, although we didn't utilize it much in our system. The main functionalities we benefited from were email alerts, network mapping, and dashboards."

More LogicMonitor pros

Cons

"Areas for improvement include simplified initial deployment and configurations, better documentation for advanced use cases, and more built-in dashboards and reports."

"Apache SkyWalking can be improved by enhancing a few things. The learning curve is definitely there, so it needs a good learning curve."

"Right now, I don't think it is stable."

"For AI and compliance, I would rate it a two, but for operation monitoring and security, I would rate it a five."

"Apache SkyWalking can be improved by making the dashboards easier to customize, improving alerting options, and adding more detailed troubleshooting information."

"Apache SkyWalking can be improved with storage management complexity because with this volume of 50 million traces a day, managing data retention on OpenSearch is critical."

"Apache SkyWalking could be improved by making the initial setup and configuration more straightforward, especially for teams that are new to observability."

"Apache SkyWalking can be improved by responding more quickly to new versions of monitored products."

"The one thing we've had issues with is that, when it comes to certain widgets on the dashboards, there are limitations on how many instances can be displayed through a widget."

"There is substantial room for improvement with LogicMonitor."

"Delayed detection is a significant issue. Because of high load on the infrastructure, sometimes I will not find the alert immediately."

"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."

"The reporting capabilities are within average."

"LogicMonitor's reporting capabilities definitely could use an improvement."

"LogicMonitor has a few areas that need improvement, such as more simplified customization for advanced monitoring, better pricing flexibility for smaller organizations, improved reporting templates, and an easier onboarding process for beginners."

"The main area for improvement is that if LogicMonitor's UI were a bit more user-friendly, that would be more useful."

More LogicMonitor cons

Pricing and Cost Advice

Information not available

"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

"It is pretty expensive, but we now need one less full-time engineer. With on-prem, we used to have one more engineer in our department. That engineer has now moved to another department. Our capacity is better with this product than the previous one. It is easy for us to manage the sites. You have to choose between the standard account and the premium account. With the premium account, you get a lot more than the standard one, and you can also buy some extra features. It is a good thing to look at them because you would probably want to buy them. You should take your time and negotiate the price. They are easy. Like all cloud providers, they are able to discuss the price and if necessary, change the price."

"The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features."

"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."

"The licensing side of things with LogicMonitor, is quite simple. It is one license per device. Recently, you have additional licenses with things, like LM Cloud, which does confuse things a bit. Because it's very hard to estimate how many licenses you're going to need until you're monitoring it, so it's quite hard through that process to give a customer price to say, "This is how much this services will cost.""

"They are expensive for the cloud."

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

More LogicMonitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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915,341 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

12%

Outsourcing Company

10%

Manufacturing Company

11%

Financial Services Firm

Outsourcing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	13
Large Enterprise	32

Questions from the Community

What is your experience regarding pricing and costs for Apache SkyWalking?

It is fine regarding my experience with pricing, setup cost, and licensing.

What needs improvement with Apache SkyWalking?

Apache SkyWalking can be improved by making the dashboards easier to customize, improving alerting options, and adding more detailed troubleshooting information. Better integration with other monit...

What is your primary use case for Apache SkyWalking?

My main use case of Apache SkyWalking is for application performance monitoring. I have been using Apache SkyWalking for application performance monitoring, service monitoring, and distributing tra...

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What is your experience regarding pricing and costs for LogicMonitor?

My experience with pricing, setup cost, and licensing is that the licensing model has changed and is very confusing as it currently stands and overly complicated.

What needs improvement with LogicMonitor?

I think LogicMonitor can be improved by having alert prioritization. Sometimes important alerts get delayed while unimportant alerts come through, so prioritization would help address this issue. A...

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Product Reports

Download Apache SkyWalking product report

Apache SkyWalking

October 2026

Download LogicMonitor product report

September 2026

Overview

Apache SkyWalking is a versatile open-source tool used for monitoring and analyzing the performance and behavior of applications in distributed systems. It enables tracking requests, identifying bottlenecks, and troubleshooting issues in real-time, while also monitoring microservices, logs, and server metrics.

With its comprehensive monitoring capabilities, flexible architecture, and powerful visualization tools, Apache SkyWalking provides actionable insights and enhances overall application performance.

Its user-friendly interface and intuitive dashboards make it easy to understand and analyze complex data sets.

Apache

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?

Customizable Dashboards: Allows personalization of monitoring views.
Robust Alerting: Offers advanced alert configurations.
API and Plugin Support: Ensures integration with apps like ServiceNow.
Dynamic Thresholds: Facilitates proactive issue resolution.
Anomaly Detection: Aids in identifying potential issues early.

What ROI should users look for in reviews?

Operational Efficiency: Enhanced by detailed visualizations and dashboards.
Scalability: Supports growing IT environments effortlessly.
Proactive Management: Facilitated by flexible alerting and monitoring.
Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

Sample Customers

1. Alibaba 2. Amazon 3. Apple 4. Baidu 5. ByteDance 6. Cisco 7. Dell 8. Google 9. Huawei 10. IBM 11. Intel 12. JPMorgan Chase 13. Klarna 14. LinkedIn 15. Microsoft 16. Netflix 17. Oracle 18. PayPal 19. Pinterest 20. Qualcomm 21. SAP 22. Samsung 23. Spotify 24. Tencent 25. Twitter 26. Uber 27. VMware 28. WeChat 29. Xiaomi 30. Zoom

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