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Apache SkyWalking vs LogicMonitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Apache SkyWalking
Ranking in Application Performance Monitoring (APM) and Observability
32nd
Average Rating
8.2
Reviews Sentiment
3.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
LogicMonitor
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
47
Ranking in other categories
Network Monitoring Software (7th), IT Infrastructure Monitoring (8th), Container Monitoring (4th), Cloud Monitoring Software (6th), AIOps (6th)
 

Mindshare comparison

As of July 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Apache SkyWalking is 0.6%, down from 0.7% compared to the previous year. The mindshare of LogicMonitor is 1.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
LogicMonitor1.6%
Apache SkyWalking0.6%
Other97.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

reviewer2784462 - PeerSpot reviewer
Software Engineer at a tech vendor with 10,001+ employees
Tracing has revealed hybrid bottlenecks and delivers full visibility into critical payment flows
Apache SkyWalking provided full visibility into the black hole because before using it, we could not see what was happening when a request left Amazon EKS and went to our on-premises legacy databases. Apache SkyWalking's distributed tracing correlates these two worlds in a single view, showing us that 40% of the latency was actually happening in the network hop between the cloud and the physical data center, not in the code itself. Second, it exposes hidden architectural flaws. By using the automatic dependency mapping, we discovered that some microservices were stuck in a cyclic dependency which was documented nowhere. This visual evidence allowed us to refactor the logic and immediately increased our throughput by 30%. Apache SkyWalking gave us database-level insight without database access. Through its slow query monitoring, the Java agents captured the exact SQL statements that were hanging during peak sales hours. This meant our developers could fix the exact line of code or index without needing to wait for a DBA to pull logs, reducing our mean time to resolution. There are many features that are useful to mention in this case because we obtained different benefits. Apache SkyWalking automatically drew the topology of the 600 pods where we discovered cyclic dependencies between services that no one had documented before and that were slowing down the system. Another valuable feature is resolving hybrid bottlenecks because we isolated a specific network issue between AWS and the physical data center. Without distributed tracing, infrastructure teams blame Java code and vice versa. Database tuning is also important because thanks to slow query metrics captured by the agent, we identified and rewrote the SQL queries that most impacted performance during sales peaks.
Anshuman Thakur - PeerSpot reviewer
Site Reliability Engineer at a comms service provider with 501-1,000 employees
Monitoring has reduced downtime and now enables proactive alerts across cloud workloads
When it comes to the improvement of LogicMonitor, I think there are a few points that can be improved. The first one is alert tuning, which takes time. It requires effort when trying to understand it for the first time. The defaults do not always match our workload patterns, so I have to adjust the thresholds to reduce noise and avoid alert fatigue. While the dashboards are solid, I sometimes wish that the UI was a bit more intuitive when drilling down quickly during an incident. There are many options and finding the exact view where I can identify the exact problem takes a few extra clicks. When an alert comes and I click on a LogicMonitor alert, it takes time to understand what the alert actually is and to go through the data points. The alert page specifically could be better. The alert tuning part can also be made more simple. The first area that could be better is alert clarity and routing. Sometimes alerts do not include enough immediate context, so I still have to spend a few minutes correlating data across views. Adding more actionable details directly in the alert would make the response even faster. LogicMonitor sometimes gives false alerts as well. For example, if an EC2 instance is down, it will not determine whether the EC2 instance has been deliberately turned off or if it is actually not responding. At that time, it will give false alerts. The clearing of alerts is also an issue. Once an issue is fixed, the alert should be cleared, but it takes a little time for that alert to be cleared. Another improvement that would be helpful is simpler customization for complex dashboards. It is powerful, but building highly tailored dashboards, especially across multiple environments, can feel heavy and time-consuming. I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story. This would reduce the mental overhead during outages. Grouping incidents together, such as all the EC2 alerts, all the EBS alerts, or all the load balancer alerts would be beneficial. Overall, none of these are blockers, just some improving areas. There could be smarter anomaly detection out of the box that can catch unusual but important behavior without manual tuning of every threshold. Better tagging and dynamic grouping for EC2 instances would also be helpful. Cleaner alert de-duplication so a single underlying issue does not generate multiple redundant alerts would improve the system. More guided root cause workflows would be beneficial, such as providing the most likely causes based on correlated metrics. Faster search navigation across devices, dashboards, and alerts during incidents would also improve the platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Apache SkyWalking has positively impacted my organization by reducing the time of the team so that they can put in more efforts into their other tasks, saving a lot of time, improving our SLA in resolving any issue, providing good RCA analysis to the leadership team, and helping us in monitoring the entire health in a shorter time span."
"Using Apache SkyWalking has had a positive impact on my organization because it has enabled us to identify the causes of various problems more quickly."
"Apache SkyWalking is a very nice tool and an exceptional tool for managing volume and complex architecture on AWS without the prohibitive cost of commercial suites."
"Apache SkyWalking has significantly improved application visibility and reduced troubleshooting times while enhancing security reliability."
"What I appreciate about LogicMonitor is that it has a number of data sources and data points, which they call LogicModules."
"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."
"LogicMonitor has actually helped reduce our downtimes, helping us reduce downtime to about 40 to 50% by warning us before servers get heavy on usage or CPU load so we can take action in advance."
"LogicMonitor saves time in terms of its ability to proxy a connection through a device. For example, if you are troubleshooting a device, which you may want to connect to, you can proxy this connection through the platform. As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform."
"It has had a solid impact and has helped us to resolve issues faster with everything in real time and the alerts."
"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."
"LogicMonitor helped reduce the length of an outage of a facility because of the identification of a fiber cut, so my company was able to be on top of that faster, so in that respect, the product gave us less than one year's worth of ROI."
"LogicMonitor gives us visibility into issues that we didn't even know existed."
 

Cons

"Areas for improvement include simplified initial deployment and configurations, better documentation for advanced use cases, and more built-in dashboards and reports."
"Apache SkyWalking can be improved by enhancing a few things. The learning curve is definitely there, so it needs a good learning curve."
"Apache SkyWalking can be improved with storage management complexity because with this volume of 50 million traces a day, managing data retention on OpenSearch is critical."
"Apache SkyWalking can be improved by responding more quickly to new versions of monitored products."
"Their Logs feature is quite new. It is not as feature-rich as we would like it to be. There have been a couple of conversations internally around other log management tools, like Splunk, which may do more for us than LM Logs. The benefit of LogicMonitor is that our staff know how to use it, so we don't really want to move away from it, if we don't have to. I fully expect there to be more development in this area. It is their newest feature, so it is understandable that it hasn't evolved as some of the other stuff. It would be good to see a bit more development in this area, but I think the monitoring side of things is spot on."
"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."
"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."
"Sometimes alerts do not include enough immediate context, so I still have to spend a few minutes correlating data across views."
"One thing that could be really better is the mapping. Auvik is really good at it."
"Regarding LogicMonitor's AI capabilities, I think its governance and security are in initial phases, so reliability is low."
"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."
"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."
 

Pricing and Cost Advice

Information not available
"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."
"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."
"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."
"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."
"We pay for the enterprise tech support."
"We have definitely seen ROI with LogicMonitor. We used to provide 24/7 IT support for our users. We have since been able to change to operating just within normal business hours for IT support, and LogicMonitor was a large part of being able to accomplish that."
"The solution is not expensive."
"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Manufacturing Company
15%
Retailer
8%
Manufacturing Company
11%
Financial Services Firm
11%
Computer Software Company
10%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise12
Large Enterprise29
 

Questions from the Community

What is your experience regarding pricing and costs for Apache SkyWalking?
Our experience with pricing, setup cost, and licensing for Apache SkyWalking is positive since it is free, which was the reason for our decision to use it.
What needs improvement with Apache SkyWalking?
Apache SkyWalking can be improved by enhancing a few things. The learning curve is definitely there, so it needs a good learning curve. Your engineers or experts need to be pretty much handy and so...
What is your primary use case for Apache SkyWalking?
My main use case for Apache SkyWalking includes not only monitoring microservices and APIs but also managing the entire health of the application. I will explain the domains and backgrounds where w...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What is your experience regarding pricing and costs for LogicMonitor?
I do not manage the pricing, setup cost, and licensing for LogicMonitor.
What needs improvement with LogicMonitor?
LogicMonitor tends to continuously ping the servers and the environment, which can create a lot of false alerts. Another thing is that it is not very good for application monitoring.LogicMonitor ca...
 

Comparisons

 

Overview

 

Sample Customers

1. Alibaba 2. Amazon 3. Apple 4. Baidu 5. ByteDance 6. Cisco 7. Dell 8. Google 9. Huawei 10. IBM 11. Intel 12. JPMorgan Chase 13. Klarna 14. LinkedIn 15. Microsoft 16. Netflix 17. Oracle 18. PayPal 19. Pinterest 20. Qualcomm 21. SAP 22. Samsung 23. Spotify 24. Tencent 25. Twitter 26. Uber 27. VMware 28. WeChat 29. Xiaomi 30. Zoom
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about Apache SkyWalking vs. LogicMonitor and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.