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Amazon Textract vs Tungsten TotalAgility comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
666
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Amazon Textract
Ranking in Intelligent Document Processing (IDP)
9th
Average Rating
7.2
Reviews Sentiment
6.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Tungsten TotalAgility
Ranking in Intelligent Document Processing (IDP)
5th
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Robotic Process Automation (RPA) (20th), Business Orchestration and Automation Technologies (26th)
 

Mindshare comparison

As of October 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, down from 3.6% compared to the previous year. The mindshare of Amazon Textract is 2.7%, down from 4.4% compared to the previous year. The mindshare of Tungsten TotalAgility is 3.9%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere3.4%
Tungsten TotalAgility3.9%
Amazon Textract2.7%
Other90.0%
Intelligent Document Processing (IDP)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
SomdipRoy - PeerSpot reviewer
Solution Architect at Skillnetinc
Have faced limitations due to integration complexity but have processed documents efficiently and reduced manual effort
Bedrock is basically a framework that can manage multiple large language models. Another useful tool is Amazon Textract which extracts text from documents. It helps with compliance because Amazon Textract itself doesn't store anything. When hundreds of documents are uploaded in an S3 bucket, the S3 bucket will store the documents, but Amazon Textract itself doesn't store anything. It pulls the contents of the documents and then passes them on to the next system, making it compliant. It helps in a great way by reducing the load on LLM and reducing the cost.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Many tasks take a long time for a person to do them. Automation Anywhere enables us to do those jobs in less time."
"MetaBot is the most valuable feature. Other products have robotic functionality but MetaBot is a kind of functionality by which code is created... so business users who do not have coding knowledge can drag and drop."
"A project that we automated: A person used to spend about eight to twelve hours every week to finish the process. The bot finishes it in half an hour. Now, the person just reviews it, then passes along the information. This has helped our organization because originally EMEA and APAC would not receive the files the same day that they were processed. But because the bot only takes a half an hour, everyone can now receive the files on the same day."
"It has improved the reliability of our monthly billing processes that, in the past, was dependent on manual, nine-to-five types of activities, and we can now schedule those activities, process 24 hours a day, and then we review exceptions."
"From my developer's point of view, the tool is pretty strong."
"The features that help us satisfy the needs of the customer to overcome mundane activities using task bots and meta bots are the most valuable along with the rich controls in the control room. The developer team is able to capture all the necessary steps without much hassle with the visual designer and the ability to test each step of automation has helped in delivering error-free automation to our customer."
"It is a good tool and one of the market leaders."
"It helps in improving employee productivity, morale, and retention, as automation removes the tedious parts of work and frees up often stretched-thin employees for more meaningful and creative work."
"Amazon Textract is superior because it has features that allow you to use analytics or intelligent automation with the OCR; it will automatically identify key and value pairs, so you can use the data easily."
"The support is actually very good; I've worked with Azure and Oracle Cloud Infrastructure, but compared to the others, AWS support is excellent."
"With the help of Amazon Textract, we are reducing labor and manpower because with just one API call, we can get all the extracted information with its coordinates."
"In a project, I integrated Amazon Textract with Bedrock and passed the extracted document text to the LLM using Bedrock."
"Amazon Textract was easy to use."
"One feature I like is that it makes the matrix easy for an unstructured document."
"Great with recognition providing a high level of confidence."
"It is a stable solution; I have worked with many big companies where they scan millions of pages every year and hundreds of users are using it every day, and it is a stable application; it is reliable, there are no bugs or glitches, and it doesn’t crash or freeze."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"KTA will connect all the systems and lead the intelligent automation."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"We have seen a significant cost reduction by passing many manual interventions that were required to identify and extract data from different tax forms, and we have also increased our throughput and accuracy."
 

Cons

"The initial deployment and onboarding process was somewhat difficult, but once things stabilized, the experience became excellent."
"The debugger is also a weakness of the tool, forcing the developer to use error handling or message box to map errors. Few applications take more time for loading when integrated."
"The product is not working sometimes with the methods we prefer."
"They do not include the basic functionality of column headers in Excel worksheets. This is missing, and we need it."
"From an IT perspective, we had too many issues and headaches."
"I would like a couple more features where I can talk and the line comes up automatically. I can just put on a mic, like in "Ok Google". With "Ok Google", I can tell it to please open an Excel spreadsheet with the header read. If this is there, then I don't even need to sit on a computer, I can just dictate my commands and it will automatically come up."
"The website can be buggy at times, and I would like to see improvements in latency and slow response times."
"Integrations should be included with the analytics platforms and third-party SAP, enterprise-level applications, as well as if there are any built-in connectors where you can connect with the ERPs to automate the required teams."
"The product has not given correct results for me. It was not accurate, especially with handwritten items and documents with pencil marks, which Amazon Textract failed to identify correctly."
"They should provide an offline solution because in many areas in India and outside, there are clients facing Internet issues."
"Some easy integration with other systems could be improved."
"Sometimes the tabular data does not process properly for complex tabular structures or complex tables."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"Table line item extraction is not possible through Quick Capture."
"APM observability is something that doesn't exist in TotalAgility."
"Even though it has good documentation, key things are not being noted perfectly."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"The product's console version is old. It should also improve its forum."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
 

Pricing and Cost Advice

"The cost of this solution is a little bit high, but it is worth the price."
"I don't agree with the IQ Bot licensing costs, which depends on the consumption of the document rather than per bot or user. This is confusing for me, because most of the cases for us in a possible future scenario, there would be a lot of invalid data to be scanned to get to real data. E.g., we would have to supply approximately 100 pages of scanned data to extract two pages of original data. In these type of cases, the IQ Bot might be a costly venture."
"In terms of monetary savings, we automated a bot in three days that has saved us $30,000 in costs."
"It is reasonable and affordable. If you consider the tasks that we can get done using this, the pricing is reasonable and affordable."
"The product’s pricing is reasonable."
"I believe it is $10,000 for Bot Creator."
"We have seen ROI on one of the process, but not on the other processes yet."
"It is reasonable, but it can always be a little bit cheaper."
Information not available
"Kofax TotalAgility is very expensive."
"It is slightly more expensive than other tools."
"The price of this solution is less than some of the competition."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Manufacturing Company
11%
Comms Service Provider
11%
Financial Services Firm
18%
Outsourcing Company
15%
Manufacturing Company
12%
Government
5%
Outsourcing Company
14%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise85
Large Enterprise561
No data available
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Amazon Textract?
Organizations typically build the CI/CD pipeline. The main application could be hosted anywhere - it could be hosted ...
What needs improvement with Amazon Textract?
Some easy integration with other systems could be improved.
What is your primary use case for Amazon Textract?
In an organization with an opening for a developer position, the organization receives hundreds of resumes. Instead o...
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Interactive Demo

 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Cambia, Change Healthcare, ClearDATA
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about Amazon Textract vs. Tungsten TotalAgility and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.