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Amazon Connect Managed Services - Pronetx Support vs Axiom Team comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Connect Managed Serv...
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Contact Center Platforms (36th)
Axiom Team
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
Log Management (42nd), Data Observability (9th)
 

Featured Reviews

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reviewer2783832 - PeerSpot reviewer
Programmer 1 at a manufacturing company with 10,001+ employees
Logging has reduced costs and now provides fast queries and dashboards for lambda troubleshooting
Axiom Team excels at querying, with a query language that makes it very easy to assemble queries. The platform also makes it simple to create dashboards from logs. Axiom Team dashboards are used to monitor execution time, pricing, and errors. Axiom Team has positively impacted the organization by greatly reducing logging costs.
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881,757 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Real Estate/Law Firm
12%
Comms Service Provider
12%
Performing Arts
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Axiom Team?
Pricing, setup cost, and licensing experience are not available due to lack of access to billing information.
What needs improvement with Axiom Team?
Axiom Team can be improved by ingesting logs faster, if possible.
What is your primary use case for Axiom Team?
Axiom Team is primarily used for logging Lambda functions and searching through those logs. When issues arise, the function logs are examined to determine what went wrong, and Axiom Team effectivel...
 

Comparisons

No data available
 

Overview

Find out what your peers are saying about Amazon Web Services (AWS), Genesys, Five9 and others in Contact Center Platforms. Updated: February 2026.
881,757 professionals have used our research since 2012.