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Alibaba Cloud vs Google Firebase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
8th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Google Firebase
Ranking in Infrastructure as a Service Clouds (IaaS)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
48
Ranking in other categories
Mobile Development Platforms (7th)
 

Mindshare comparison

As of March 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 7.2%, down from 11.4% compared to the previous year. The mindshare of Google Firebase is 2.7%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Google Firebase2.7%
Alibaba Cloud7.2%
Other90.1%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Salahuddin Shaikh - PeerSpot reviewer
Site Reliability Engineer at EPAM Systems
Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.
The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.
SK
Chief Technical Advisor at a tech services company with 1-10 employees
Leverage rapid prototype development for application building
The pricing structure needs improvement since it uses cloud billing. We do not know how the pricing is calculated as it is all on the cloud. The concept that the more you use, the more you have to pay could have been much better. They could have implemented credits based on usage so that users would be able to easily calculate the pricing and provide it to customers. I am the co-founder and CTO of the company called Aiwox (A I W O O X). We have numerous projects for mobile application development, and we have shifted from Google Firebase to Supabase because there is a fixed price for Supabase. Supabase is built on top of AWS, and it provides a very good pricing model. Some of the credits are free, and once you reach a certain limit, you know the charges. The second improvement area is related to SQL. They provide the real-time database, which is very good, and they have gradually started including PostgreSQL, which is a relational database, but it is not production-ready yet. I may be incorrect; perhaps they have released something new, but PostgreSQL database real-time database remains a challenge with Google Firebase.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alibaba Cloud has lower costs and good support."
"We use the solution to run VMs."
"The installation is easy."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"ECS is the most valuable feature of the solution."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"The platform is scalable."
"Google Analytics for Firebase is the best feature of the solution."
"The most valuable features of Google Firebase have been Analytics, Remote Config, and Crashlytics. Additionally, a lot of companies have used push notifications which is important. There is little maintenance required."
"If I were to make a chatting application I would use this product because it is easy to learn and implement."
"I would recommend Google Firebase for its cost-effectiveness, availability, and ease of deployment."
"Its simplicity makes it quite handy for my needs in app development."
"We're able to use the solution in several processes."
"Google Firebase has a lot of services like storage, Firestore, and push notifications."
 

Cons

"The solution needs to improve its graphical user interface."
"The solution’s user interface could be improved."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"The flexibility of the solution could be improved."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The UI for the realtime database could be simplified."
"We had some compatibility issues with Elixir."
"The customization options for password resetting are limited. The process requires additional steps and coding to make it user-friendly. While Google Firebase works well for the login page, password resetting and user verification redirect users to a separate interface, which is not very user-friendly."
"The tool's support requires improvement."
"The solution could improve by providing an improved SDK tool and automatic indexing for databases."
"Google Firebase could improve the ability to create our own reports, other than what's available on the dashboard. For example, if we want to customize the report or export the data, this is a large task."
"The cold start-up of the cloud function needs to speed up. For me personally, I'm not experienced in anything there, however, I've just read online it's a problem."
"Automation testing with mobile devices could be improved, especially in regression testing to ensure that new feature launches do not affect other features."
 

Pricing and Cost Advice

"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"The solution's pricing is the same as AWS'."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"The cost is better than similar solutions."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"Alibaba Cloud is cheaper."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"My company makes very minimal payments toward the licensing costs of the solution."
"Google Firebase is an expensive solution."
"I rate Google Firebase a seven or eight out of ten for pricing."
"They have a free tier that will cover most projects. For more intensive use, you pay as you use it, but the price is very cheap."
"The price of Google Firebase is very good."
"The product is free."
"I rate the price of Google Firebase a four out of five."
"My company makes monthly payments towards the licensing costs attached to the solution. There are no additional costs apart from the licensing costs attached to the solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
9%
Comms Service Provider
9%
Financial Services Firm
9%
University
10%
Comms Service Provider
9%
Educational Organization
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise10
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your primary use case for Alibaba Cloud?
I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
What do you like most about Google Firebase?
Google Analytics for Firebase is the best feature of the solution.
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Fabulous, Pic Collage, Shazam, SkyScanner
Find out what your peers are saying about Alibaba Cloud vs. Google Firebase and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.