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Alfresco vs OpenText Content Manager vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Users experience significant ROI with Alfresco via efficient document management, automation, and cost-effective, customizable open-source solutions.
Sentiment score
6.2
OpenText Content Manager improves efficiency and security, though requires more support and integration compared to modern solutions.
Sentiment score
5.5
SharePoint streamlines document control, integrates with Microsoft 365, and reduces costs, fostering efficiency and collaboration within organizations.
Centrally managing records has helped us automate legal retention policies and reduce physical storage costs by eighty percent, saving us in costs and protecting us from massive financial penalties associated with compliance failures.
Head of development at Flash
Alfresco provides a significant return on investment by efficiently managing documents.
Country Head Spain at Apiux
By having all documentation centralized, errors such as using a contract where the incorrect version was taken have been reduced.
Project Manager at a manufacturing company with 11-50 employees
Time spent searching for documents has reduced significantly, and I saw a noticeable drop in duplicate or outdated documents, speeding up the search system by more than thirty to forty percent.
Software Engineer at ValueMomentum
Huge amount of time is saved. Especially from my own personal experience, I can tell you that SharePoint usage saves me an average of one and a half hours per day.
Data Analyst at Aig Foundation
 

Customer Service

Sentiment score
7.5
Alfresco's customer support is expert yet sometimes slow, with community resources effectively aiding users, especially in the Community Edition.
Sentiment score
5.6
OpenText Content Manager support varies; users praise premium help but note deficiencies and complexity, especially after third-party involvement.
Sentiment score
6.2
Microsoft SharePoint support is generally reliable, with variability in response times, often supplemented by internal or third-party assistance.
I would prefer a direct relationship with them, focusing on updating their products more like in an agile practice
Head Of Information Technology at a consultancy with 11-50 employees
Alfresco's technical support is very fast and professional.
Country Head Spain at Apiux
The support team was very responsive and resolved my query within forty-five minutes, which was a good experience.
Head of development at Flash
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
Practice Manager at a consultancy with 201-500 employees
The quality of Microsoft's technical support is very high.
Consultant/Administrator O365 solutions at a manufacturing company with 10,001+ employees
It's also difficult sometimes to get the right information because we speak at first to a generalist and they have to go to a specialist.
Supervisor at a comms service provider with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.3
Alfresco excels in scalability, managing large volumes with efficient resource management and seamless integrations for organizational growth.
Sentiment score
7.1
OpenText Content Manager is scalable but challenges arise with large deployments, suggesting planning and using cloud platforms for enhancement.
Sentiment score
6.8
SharePoint's scalability enables effective expansion with added servers and users, though planning is crucial for optimal performance.
Implementations needing to handle millions of documents may involve complex cluster setups requiring expert assistance.
Country Head Spain at Apiux
It adapts well to the growth of my organization, and as more departments are added, you only need to buy additional licenses, and they join the process efficiently.
Project Manager at a manufacturing company with 11-50 employees
We have had new teams developed within our organization, and SharePoint has scaled to accommodate them without any issues.
Data Analyst at Aig Foundation
Making it easy to scale from a load-balancing and infrastructure perspective.
Cloud Security & Governance at a financial services firm with 10,001+ employees
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
Cloud Architect at Freelance
 

Stability Issues

Sentiment score
8.4
Alfresco is highly stable, with past clustering issues resolved, requiring careful scaling, migration, and certified administrator installation.
Sentiment score
6.2
OpenText Content Manager's stability is generally rated high, but integration and scalability issues affect some users' experiences.
Sentiment score
7.7
SharePoint's stability depends on infrastructure management, with most issues arising from configuration errors, updates, or external factors.
Alfresco is definitely a stable and scalable solution.
Head of development at Flash
The stability of Alfresco is rated highly as it hardly goes down.
Head Of Information Technology at a consultancy with 11-50 employees
Alfresco is generally a very stable and high-performance platform.
Country Head Spain at Apiux
From my experience, it offers high availability and reliability, and I have not faced any major downtime issues.
Software Engineer at ValueMomentum
I have never once experienced a downtime on SharePoint whereby we come and say files are not accessible because the SharePoint server is down.
Data Analyst at Aig Foundation
The stability of SharePoint is high; it is quite stable and resilient.
Cloud Security & Governance at a financial services firm with 10,001+ employees
 

Room For Improvement

Alfresco needs UI, integration, storage, workflow, and configuration improvements, along with enhanced metadata, documentation, and API support.
OpenText Content Manager needs enhancements in integration, usability, search, security, installation, pricing, and service responsiveness for better user experience.
SharePoint requires major improvements in usability, customization, integration, and performance, with inadequate documentation and collaboration features compared to competitors.
It would be beneficial if Alfresco offers different options for document storage, such as databases or cloud solutions.
Country Head Spain at Apiux
Governance of this system is required. If you don't have proper governance, things can go wrong.
Technical Project Manager at a tech vendor with 5,001-10,000 employees
It has a considerable implementation curve.
Project Manager at a manufacturing company with 11-50 employees
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
Practice Manager at a consultancy with 201-500 employees
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Lead Consultant at a tech vendor with 10,001+ employees
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
 

Setup Cost

Alfresco's pricing, starting at $100,000, may challenge small businesses but offers cost-effective features and a usage-based billing model.
OpenText Content Manager's licensing is complex and expensive, but negotiation and customization are possible despite high ongoing costs.
SharePoint pricing varies for enterprises depending on deployment type, functionality, and user numbers, requiring careful budget planning.
Since we obtained Alfresco through AWS Marketplace, we are billed for what we use.
Head of development at Flash
The pricing of Alfresco starts at $100,000, which can be expensive for small projects.
Country Head Spain at Apiux
My experience with the price, implementation cost, and platform licenses has been that it has been a fair price.
Project Manager at a manufacturing company with 11-50 employees
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
PM at EUIPO - European Union Intellectual Property Office
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
Cloud Security & Governance at a financial services firm with 10,001+ employees
Enterprise licensing is generally cost-effective compared to individual purchases.
Lead Consultant at a tech vendor with 10,001+ employees
 

Valuable Features

Alfresco provides customizable document management with integration, automation, and security features, ideal for scalable and efficient organizational use.
OpenText Content Manager offers efficient document management with strong search, customization, integration, security, and large-scale enterprise support.
SharePoint enhances productivity with collaboration, document management, customizable workflows, and seamless integration with Office 365 and PowerBI.
This makes the record independent of the document, which is beneficial as documents often change, and it helps avoid continual updates to the registry.
Country Head Spain at Apiux
Alfresco also provides automated lifecycle management that helps us enforce legal holds, retention schedules, and secure disposition of records, keeping the files secure and ensuring that our organization remains compliant with legal requirements.
Head of development at Flash
The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata.
Head Of Information Technology at a consultancy with 11-50 employees
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Cloud Architect at Freelance
Its rights management capabilities and ability to restrict access to certain people are also very useful.
Lead Consultant at a tech vendor with 10,001+ employees
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
Financial Director at Est
 

Mindshare comparison

As of June 2026, in the Enterprise Content Management category, the mindshare of Alfresco is 6.7%, down from 7.9% compared to the previous year. The mindshare of OpenText Content Manager is 3.7%, down from 4.7% compared to the previous year. The mindshare of SharePoint is 11.7%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.7%
Alfresco6.7%
OpenText Content Manager3.7%
Other77.9%
Enterprise Content Management
 

Featured Reviews

Jaspreet k - PeerSpot reviewer
Head of development at Flash
Streamlined compliance workflows have reduced manual document handling and improved governance
Alfresco offers many features that I value highly. The first is the open architecture that provides extensive REST API and support of open standards such as CMIS, allowing our development team to easily extend their capabilities. The second valuable feature is the activity workflow engine, a powerful BPMN compliant workflow engine that automates complex and multi-step processes natively alongside the content. Another favorite feature is smart document processing. Due to its built-in AI capabilities, Alfresco can automatically classify documents based on our business requirements and tagging. This directly helps us find those documents by tagging them and locating them more easily. The smart document processing in Alfresco has helped us extract information via OCR and identify entities without requiring manual data entry, as it works on a metadata approach that is directly searched via OCR. The text is assigned as a token in the backend, and using the AI capabilities, Alfresco can automatically classify and read via OCR. Alfresco also provides automated lifecycle management that helps us enforce legal holds, retention schedules, and secure disposition of records, keeping the files secure and ensuring that our organization remains compliant with legal requirements.
Maurice Riverso - PeerSpot reviewer
Records Management Officer at ANZPAA
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
9%
Comms Service Provider
9%
Government
9%
Government
12%
Financial Services Firm
9%
Comms Service Provider
7%
Manufacturing Company
7%
Government
10%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise40
Large Enterprise83
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
My experience with the price, implementation cost, and platform licenses has been that it has been a fair price, the ...
What needs improvement with Alfresco?
For the moment, I have not had any complaints about how Alfresco could be improved that I could escalate.I could say ...
What is your primary use case for Alfresco?
My main use case for Alfresco is to centralize client records, loan documentation, digital contracts, onboarding proc...
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been...
What is your primary use case for Micro Focus Content Manager?
We are a system integrator. We deal with client requirements to determine the best solutions that should be deployed....
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
It is a little difficult to name the areas for improvements in SharePoint because I don't use it all that much. I kno...
What is your primary use case for SharePoint?
SharePoint is a repository that I use primarily for collaboration and sharing resources and assets. It's a good way t...
 

Also Known As

No data available
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Missouri State Courts
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: May 2026.
899,917 professionals have used our research since 2012.