Alfabet Enterprise Architecture Management vs iServer comparison

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Executive Summary

We performed a comparison between Alfabet Enterprise Architecture Management and iServer based on real PeerSpot user reviews.

Find out what your peers are saying about LeanIX, Sparx Systems, erwin by Quest and others in Enterprise Architecture Management.
To learn more, read our detailed Enterprise Architecture Management Report (Updated: April 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The initial setup was straightforward. It takes two to three days to set up the environment. One person was able to handle the implementation.""The most valuable features of this solution are its customizability, and flexibility in the configuration.""The taxonomy support across all the phases is the most advantageous feature."

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"iServer is a solution that helps catalog enterprise architect solutions and catalog information.""The solution is easily modified to suit your needs.""We like the governance.""Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company.""Good and effective reporting features, which help in decision making.""The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great.""It has helped having data lineage in the business cluster, which is used as control artifacts.""The initial setup is easy."

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Cons
"We would like to see the visualization of assets, as well as artificial intelligence techniques to assist us in making our decisions.""The product is not great at implementing security frameworks across an end-to-end supply chain.""The user experience, the layout and the different technologies behind the presentations are a bit old. These need to be updated. They should focus on web development. It's simply not supporting the current user experience guidelines."

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"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process.""There could be features for process mining, process simulation, and analytics.""There are other solutions out there that have a better user interface.""The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that.""The migration tool needs to be included in the main package, and not as a separate license.""The performance is slow, which is something that should be improved.""Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer.""I haven't used this solution long enough to know what areas could be improved."

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Pricing and Cost Advice
Information Not Available
  • "Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
  • "It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
  • "The price of iServer is reasonable compared to other solutions."
  • "They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
  • "The product has a moderate pricing."
  • More iServer Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The taxonomy support across all the phases is the most advantageous feature.
    Top Answer:The ability for Alfabet to acknowledge use cases that are specifically business-based and not technology-based and better integrate those process designs across the spectrum could be improved. The… more »
    Top Answer:I work for a systems integrator and we are end users. Organizations using this product are enterprise-size, our largest customer has 30,000 users. One customer had use cases built on sourcing raw… more »
    Top Answer:iServer has valuable features for workflow and document management.
    Top Answer:They haven't introduced new features for the product's on-premise version since 2021, similar to the SaaS version. There could be features for process mining, process simulation, and analytics.
    Top Answer:We use the product for various critical functions within our environment, particularly in a government entity, where it assists in governance, workflow management, and generating reports and live… more »
    Ranking
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    Average Words per Review
    776
    Rating
    7.0
    Views
    3,444
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    Reviews
    6
    Average Words per Review
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    Rating
    8.0
    Comparisons
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    Overview

    Software AG's Alfabet Enterprise Architecture Management Platform provides a collaborative platform for aligning the IT landscape with the business to guide competitive transformation. You can describe complex IT systems in terms of their business, application, information and technical layers, and develop standards for change. Build the foundation for business-IT transformation with an accurate, real-time picture of the IT landscape, including all applications and technologies, the inter-relationships between them, the information they exchange as well as the business organizations and processes they support.

    iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

    Sample Customers
    Metro Bank, Credit Suisse
    Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
    Top Industries
    VISITORS READING REVIEWS
    Government15%
    Financial Services Firm12%
    Computer Software Company10%
    Insurance Company7%
    REVIEWERS
    Financial Services Firm20%
    University10%
    Maritime Company10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Educational Organization34%
    Government11%
    Financial Services Firm11%
    Computer Software Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise14%
    Large Enterprise71%
    REVIEWERS
    Small Business29%
    Midsize Enterprise18%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise40%
    Large Enterprise48%
    Buyer's Guide
    Enterprise Architecture Management
    April 2024
    Find out what your peers are saying about LeanIX, Sparx Systems, erwin by Quest and others in Enterprise Architecture Management. Updated: April 2024.
    768,857 professionals have used our research since 2012.

    Alfabet Enterprise Architecture Management is ranked 13th in Enterprise Architecture Management with 3 reviews while iServer is ranked 6th in Enterprise Architecture Management with 15 reviews. Alfabet Enterprise Architecture Management is rated 7.6, while iServer is rated 7.2. The top reviewer of Alfabet Enterprise Architecture Management writes "Great taxonomy support but raw business processing should be upgraded". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". Alfabet Enterprise Architecture Management is most compared with LeanIX, MEGA HOPEX, BiZZdesign HoriZZon, Avolution ABACUS and Sparx Systems Enterprise Architect, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and Avolution ABACUS.

    See our list of best Enterprise Architecture Management vendors.

    We monitor all Enterprise Architecture Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.