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Alfabet Enterprise Architecture Management vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfabet Enterprise Architec...
Ranking in Enterprise Architecture Management
18th
Average Rating
7.6
Reviews Sentiment
5.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
iServer
Ranking in Enterprise Architecture Management
8th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (16th)
 

Mindshare comparison

As of November 2025, in the Enterprise Architecture Management category, the mindshare of Alfabet Enterprise Architecture Management is 2.4%, up from 2.3% compared to the previous year. The mindshare of iServer is 4.2%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Market Share Distribution
ProductMarket Share (%)
iServer4.2%
Alfabet Enterprise Architecture Management2.4%
Other93.4%
Enterprise Architecture Management
 

Featured Reviews

AlanJackson - PeerSpot reviewer
Great taxonomy support but raw business processing should be upgraded
Alfabet is not just a technology tool, it's also a business tool. And if a decision's made without the business involved, then Alfabet will not be in a position to deliver anything more than support for enterprise architect drawings and solutions drawings. It has to be the business. If you do that, it works well. If you don't and I've had the experience where they haven't evolved a business, then it just becomes a tech tool that the business doesn't care about. The stigma of having an environment that was so delayed in the maintenance caused lots of finger-pointing within the organization of who was right and who was wrong. It took a considerable period of time to move people past that point to actually look at it as a business tool supported by the technology team. I rate the solution seven out of 10.
Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The taxonomy support across all the phases is the most advantageous feature."
"The most valuable features of this solution are its customizability, and flexibility in the configuration."
"The initial setup was straightforward. It takes two to three days to set up the environment. One person was able to handle the implementation."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"The solution is easily modified to suit your needs."
"The product has a valuable customized model."
"We like the governance."
"iServer is a very flexible platform for defining your own enterprise architecture model."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"iServer has valuable features for workflow and document management."
"Good and effective reporting features, which help in decision making."
 

Cons

"The product is not great at implementing security frameworks across an end-to-end supply chain."
"The user experience, the layout and the different technologies behind the presentations are a bit old. These need to be updated. They should focus on web development. It's simply not supporting the current user experience guidelines."
"We would like to see the visualization of assets, as well as artificial intelligence techniques to assist us in making our decisions."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"It runs relatively slowly."
"The migration tool needs to be included in the main package, and not as a separate license."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"There could be features for process mining, process simulation, and analytics."
"Cannot see which activities are control activities."
"There are other solutions out there that have a better user interface."
"The product is more expensive than Spark."
 

Pricing and Cost Advice

Information not available
"The solution is cheaper than its competitors."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The product has a moderate pricing."
"The price of iServer is reasonable compared to other solutions."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
10%
Government
7%
Computer Software Company
6%
Financial Services Firm
21%
Government
12%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
 

Overview

 

Sample Customers

Metro Bank, Credit Suisse
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Find out what your peers are saying about Alfabet Enterprise Architecture Management vs. iServer and other solutions. Updated: November 2025.
872,846 professionals have used our research since 2012.