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Alemba Service Manager vs Stat for Oracle E-Business Suite comparison

Alemba and Quest Software are both solutions in the IT Service Management (ITSM) category. Alemba is ranked #27, while Quest Software is ranked #19 with an average rating of 8.5. Alemba holds a 0.8% mindshare in ISM, compared to Quest Software’s 0.3% mindshare. Additionally, 100% of Alemba users are willing to recommend the solution, compared to 100% of Quest Software users who would recommend it.
Alemba Service Manager
Read 3 Alemba Service Manager reviews
  • 388 Views
  • 388 Comparison Views
100% willing to recommend
Stat for Oracle E-Business ...
Read 2 Stat for Oracle E-Business Suite reviews
  • 160 Views
  • 160 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 19, 2025

Alemba Service Manager and Stat for Oracle E-Business Suite compete in IT service management and enterprise application management spaces, respectively. Alemba Service Manager often has an edge in pricing and support, while Stat can provide superior solutions with comprehensive features for long-term value.

Features: Alemba Service Manager offers robust IT service management capabilities such as incident management, self-service options, and workflow automation. Stat for Oracle E-Business Suite enhances Oracle EBS application change management with custom reporting, real-time notifications, and audit trail functionality, with a focus on Oracle integration.

Ease of Deployment and Customer Service: Alemba Service Manager supports versatile deployments across multiple environments, emphasizing proactive customer support. Stat for Oracle E-Business Suite requires integration with Oracle infrastructure and offers dedicated service tailored to Oracle environments, providing seamless alignment for Oracle users.

Pricing and ROI: Alemba Service Manager often presents a cost-effective initial setup with a quicker path to ROI due to its straightforward service-oriented framework. Stat for Oracle E-Business Suite, while potentially higher in initial cost, provides greater long-term ROI for organizations invested in Oracle through its specialized features and integration capabilities.

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To learn more, read our detailed Alemba Service Manager vs. Stat for Oracle E-Business Suite Report (Updated: July 2025).
Buyer's Guide
Alemba Service Manager vs. Stat for Oracle E-Business Suite
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alemba Service Manager
Ranking in IT Service Management (ITSM)
27th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Stat for Oracle E-Business ...
Ranking in IT Service Management (ITSM)
19th
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the IT Service Management (ITSM) category, the mindshare of Alemba Service Manager is 0.8%, up from 0.8% compared to the previous year. The mindshare of Stat for Oracle E-Business Suite is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Service Management (ITSM)
 

Featured Reviews

reviewer1099623 - PeerSpot reviewer
Fulfills all IT management needs, simple setup, but could be more user-friendly
Unfortunately, we were not able to implement the mobility feature so I won't be able to provide feedback on it (and it was something that has been requested since we have field workers and given the WFH case due to the pandemic). This is due to results of security tests and which we were not yet able to address in our environment. We've been also trying to integrate our current system with discovery solutions but it was not easy. I am not sure if it is due to the fact that we still have an older version of the AlembavFire product. Also, users are also requesting that the current system's UI can still be improved. For those of our users who had experienced ServiceNow, they cited that they can do RFC chats via the tool. In our group, we are using AlembavFire for recording the ticket and do other discussions/alignments via Teams chat.
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Mohammed Ghonaim - PeerSpot reviewer
An user-friendly solution that enables business users to extract data in various formats
The user-friendly solution enables business users to extract data in various formats independently. Additionally, it controls access, allowing for data masking of sensitive information within Oracle. These features contribute positively to the user experience, especially from the perspective of…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Incident Management is the most valuable feature of the solution."
"When we met with the Alemba vFire from Australia, it was a good discussion and they have a good feature roadmap."
"The workflow is very good, as well as customizable."
"The user-friendly solution enables business users to extract data in various formats independently. Additionally, it controls access, allowing for data masking of sensitive information within Oracle. These features contribute positively to the user experience, especially from the perspective of business users."
"The solution's technical support is very responsive."
 

Cons

"The product should improve its ability to integrate with third-party tools."
"We had issues with the user interface, the way it was structured wasn't that user-friendly. The chat features could improve. For example, in change management, all the chat discussions can be done via ServiceNow. We are using two separate solutions, such as Teams, to chat, and the Alemba vFire tool to process."
"The reporting needs to be improved."
"I recommend enhancing the user interface to make the product more user-friendly for business users. Identifying queries that apply to Oracle technical assessments would be beneficial, particularly for Oracle E-Business Suite (EBS) or other specific ready-made packages."
"The concerns where improvements are required lie in the area of finance revolving around aspects like receivables and the general ledger."
 

Pricing and Cost Advice

"The product is much cheaper than ServiceNow."
"Alemba vFire is more affordable than the other solutions on the market. The solution changes for the number of customers not per user or module. The price was reasonable overall. We paid for support and it was a fair price."
"I rate the product price a six or a seven on a scale of one to ten, where one is low, and ten is high."
"The tool is cheap, but monthly subscriptions are a bit high."
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Top Industries

By visitors reading reviews
Government
23%
Computer Software Company
14%
Energy/Utilities Company
10%
Non Profit
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What do you like most about Quest Stat for Oracle E-Business Suite?
The solution's technical support is very responsive.
See all answers
What is your experience regarding pricing and costs for Quest Stat for Oracle E-Business Suite?
I rate the product price a six or a seven on a scale of one to ten, where one is low, and ten is high.
See all answers
What needs improvement with Quest Stat for Oracle E-Business Suite?
The concerns where improvements are required lie in the area of finance revolving around aspects like receivables and the general ledger.
See all answers
 

Comparisons

JIRA Service Management vs Alemba Service Manager Logo
JIRA Service Management vs Alemba Service Manager
Compared 37% of the time
ServiceNow vs Alemba Service Manager Logo
ServiceNow vs Alemba Service Manager
Compared 35% of the time
BMC Helix ITSM vs Alemba Service Manager Logo
BMC Helix ITSM vs Alemba Service Manager
Compared 28% of the time
More Alemba Service Manager Competitors
No data available
 

Product Reports

Buyer's Guide
IT Service Management (ITSM)
August 2025
Alemba Service Manager reportDownload Alemba Service Manager product report
Buyer's Guide
IT Service Management (ITSM)
August 2025
Stat for Oracle E-Business Suite reportDownload Stat for Oracle E-Business Suite product report
 

Also Known As

vFire
No data available
 

Interactive Demo

Alemba
Demo not available
Quest Software
 

Overview

Alemba Service Manager (ASM), is a global, ITIL-aligned ITSM tool. Certified for 18 PinkVERIFY practices including Incident Management, Problem Management, and Change Management, reducing response time through automated workflows.

Rapid Start expedites deployment with a pre-built database, and no-code process development simplifies workflow creation.

ASM offers organizational transformation by enhancing workflows, ensuring standardization, and adapting to departmental needs.

ASM fits any global business managing information. Our competitive and unique pricing model takes into account different levels of participation in organizations, offering a solution for everyone.

Alemba

Stat for Oracle E-Business Suite offers comprehensive tools for effective management and optimization, enhancing ERP operations and ensuring streamlined processes for enterprises seeking robust solutions.

Stat for Oracle E-Business Suite provides a robust framework for managing change and configuration in ERP systems, designed to increase efficiency and reduce downtime. Its advanced features cater to businesses aiming for seamless integration and enhanced performance, facilitating smooth transitions and upgrades within ERP infrastructures.

What are the valuable features of Stat for Oracle E-Business Suite?
  • Change Management: Streamlines the tracking and implementation of changes to reduce errors.
  • Version Control: Manages multiple versions of configurations for better tracking.
  • Reporting: Offers detailed analytics for informed decision-making.
  • Audit Capabilities: Ensures compliance through comprehensive audit trails.
  • Deployment Automation: Accelerates the rollout of new configurations across the ERP landscape.
What benefits can users expect when using Stat for Oracle E-Business Suite?
  • Increased Efficiency: Minimizes manual intervention with automated processes.
  • Reduced Downtime: Offers reliable features that ensure continuity during upgrades.
  • Risk Mitigation: Provides strategies and features to minimize potential negative impacts.
  • Cost Savings: Automates tasks, reducing the need for extensive manual labor.

Stat for Oracle E-Business Suite is implemented in industries such as finance, manufacturing, and healthcare, supporting complex system configurations and change management needs. Its flexibility and extensive feature set enable organizations to optimize workflows and achieve operational excellence.

Quest Software
 

Sample Customers

King's College Hospital NHS Foundation Trust Hiscox Liverpool City Council Karachaganak Petroleum Operating (KPO) PPG Barnardo's Victoria University of Wellington
Information Not Available
Buyer's Guide
Alemba Service Manager vs. Stat for Oracle E-Business Suite
July 2025
Free Report: Alemba Service Manager vs. Stat for Oracle E-Business Suite
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