Alemba Service Manager vs Stat for Oracle E-Business Suite comparison

Alemba and Quest Software are both solutions in the IT Service Management (ITSM) category. Alemba is ranked #30, while Quest Software is ranked #16 with an average rating of 8.5. Alemba holds a 1.0% mindshare in ISM, compared to Quest Software’s 0.8% mindshare. Additionally, 100% of Alemba users are willing to recommend the solution, compared to 100% of Quest Software users who would recommend it.

Alemba Service Manager

Read 3 Alemba Service Manager reviews

506 Views
501 Comparison Views

100% willing to recommend

Stat for Oracle E-Business ...

Read 2 Stat for Oracle E-Business Suite reviews

374 Views
370 Comparison Views

100% willing to recommend

Alemba Service Manager

Stat for Oracle E-Business ...

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Executive SummaryUpdated on Nov 23, 2025

Alemba Service Manager and Stat for Oracle E-Business Suite are products in business service management and operations. Alemba Service Manager offers advantages in pricing and support satisfaction, while Stat for Oracle E-Business Suite is favored for its rich features aligned with Oracle systems.

Features: Alemba Service Manager provides robust incident management, change management, and flexible custom reporting. Stat for Oracle E-Business Suite integrates seamlessly with Oracle systems, offers automated patch management, and comprehensive compliance capabilities. Alemba is focused on IT service management, while Stat augments Oracle environments with specific functionalities.

Ease of Deployment and Customer Service: Alemba Service Manager ensures straightforward deployment and efficient support, beneficial for varied IT environments. Stat for Oracle E-Business Suite provides smooth deployment in Oracle environments with specialized support, suitable for Oracle-centric organizations.

Pricing and ROI: Alemba Service Manager typically offers a cost-effective setup, supporting quicker ROI for general IT management. Stat for Oracle E-Business Suite incurs higher initial costs due to its advanced features and Oracle integration, yielding higher long-term ROI for Oracle-centric businesses.

To learn more, read our detailed Alemba Service Manager vs. Stat for Oracle E-Business Suite Report (Updated: December 2025).

Buyer's Guide

Alemba Service Manager vs. Stat for Oracle E-Business Suite

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alemba Service Manager

Ranking in IT Service Management (ITSM)

30th

Average Rating

7.4

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Stat for Oracle E-Business ...

Ranking in IT Service Management (ITSM)

16th

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the IT Service Management (ITSM) category, the mindshare of Alemba Service Manager is 1.0%, up from 0.8% compared to the previous year. The mindshare of Stat for Oracle E-Business Suite is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Service Management (ITSM) Market Share Distribution
Product	Market Share (%)
Stat for Oracle E-Business Suite	0.8%
Alemba Service Manager	1.0%
Other	98.2%

IT Service Management (ITSM)

Featured Reviews

reviewer1099623

ICT Analyst at a energy/utilities company with 5,001-10,000 employees

Fulfills all IT management needs, simple setup, but could be more user-friendly

Unfortunately, we were not able to implement the mobility feature so I won't be able to provide feedback on it (and it was something that has been requested since we have field workers and given the WFH case due to the pandemic). This is due to results of security tests and which we were not yet able to address in our environment. We've been also trying to integrate our current system with discovery solutions but it was not easy. I am not sure if it is due to the fact that we still have an older version of the AlembavFire product. Also, users are also requesting that the current system's UI can still be improved. For those of our users who had experienced ServiceNow, they cited that they can do RFC chats via the tool. In our group, we are using AlembavFire for recording the ticket and do other discussions/alignments via Teams chat.

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Mohammed Ghonaim

Senior Oracle Application Consultants at Saudi Telecom Company

An user-friendly solution that enables business users to extract data in various formats

The user-friendly solution enables business users to extract data in various formats independently. Additionally, it controls access, allowing for data masking of sensitive information within Oracle. These features contribute positively to the user experience, especially from the perspective of…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Incident Management is the most valuable feature of the solution."

"When we met with the Alemba vFire from Australia, it was a good discussion and they have a good feature roadmap."

"The workflow is very good, as well as customizable."

"The user-friendly solution enables business users to extract data in various formats independently. Additionally, it controls access, allowing for data masking of sensitive information within Oracle. These features contribute positively to the user experience, especially from the perspective of business users."

"The solution's technical support is very responsive."

Cons

"The product should improve its ability to integrate with third-party tools."

"The reporting needs to be improved."

"We had issues with the user interface, the way it was structured wasn't that user-friendly. The chat features could improve. For example, in change management, all the chat discussions can be done via ServiceNow. We are using two separate solutions, such as Teams, to chat, and the Alemba vFire tool to process."

"I recommend enhancing the user interface to make the product more user-friendly for business users. Identifying queries that apply to Oracle technical assessments would be beneficial, particularly for Oracle E-Business Suite (EBS) or other specific ready-made packages."

"The concerns where improvements are required lie in the area of finance revolving around aspects like receivables and the general ledger."

Pricing and Cost Advice

"Alemba vFire is more affordable than the other solutions on the market. The solution changes for the number of customers not per user or module. The price was reasonable overall. We paid for support and it was a fair price."

"The product is much cheaper than ServiceNow."

"The tool is cheap, but monthly subscriptions are a bit high."

"I rate the product price a six or a seven on a scale of one to ten, where one is low, and ten is high."

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Questions from the Community

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What do you like most about Quest Stat for Oracle E-Business Suite?

The solution's technical support is very responsive.

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What is your experience regarding pricing and costs for Quest Stat for Oracle E-Business Suite?

I rate the product price a six or a seven on a scale of one to ten, where one is low, and ten is high.

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What needs improvement with Quest Stat for Oracle E-Business Suite?

The concerns where improvements are required lie in the area of finance revolving around aspects like receivables and the general ledger.

See all answers

Comparisons

JIRA Service Management vs Alemba Service Manager

Compared 48% of the time

BMC Helix ITSM vs Alemba Service Manager

Compared 27% of the time

ServiceNow vs Alemba Service Manager

Compared 25% of the time

More Alemba Service Manager Competitors

No data available

Product Reports

Buyer's Guide

IT Service Management (ITSM)

December 2025

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Buyer's Guide

IT Service Management (ITSM)

December 2025

Download Stat for Oracle E-Business Suite product report

Also Known As

vFire

No data available

Interactive Demo

Alemba

Demo not available

Quest Software

Overview

Alemba Service Manager (ASM), is a global, ITIL-aligned ITSM tool. Certified for 18 PinkVERIFY practices including Incident Management, Problem Management, and Change Management, reducing response time through automated workflows.

Rapid Start expedites deployment with a pre-built database, and no-code process development simplifies workflow creation.

ASM offers organizational transformation by enhancing workflows, ensuring standardization, and adapting to departmental needs.

ASM fits any global business managing information. Our competitive and unique pricing model takes into account different levels of participation in organizations, offering a solution for everyone.

Alemba

Stat for Oracle E-Business Suite offers comprehensive tools for effective management and optimization, enhancing ERP operations and ensuring streamlined processes for enterprises seeking robust solutions.

Stat for Oracle E-Business Suite provides a robust framework for managing change and configuration in ERP systems, designed to increase efficiency and reduce downtime. Its advanced features cater to businesses aiming for seamless integration and enhanced performance, facilitating smooth transitions and upgrades within ERP infrastructures.

What are the valuable features of Stat for Oracle E-Business Suite?

Change Management: Streamlines the tracking and implementation of changes to reduce errors.
Version Control: Manages multiple versions of configurations for better tracking.
Reporting: Offers detailed analytics for informed decision-making.
Audit Capabilities: Ensures compliance through comprehensive audit trails.
Deployment Automation: Accelerates the rollout of new configurations across the ERP landscape.

What benefits can users expect when using Stat for Oracle E-Business Suite?

Increased Efficiency: Minimizes manual intervention with automated processes.
Reduced Downtime: Offers reliable features that ensure continuity during upgrades.
Risk Mitigation: Provides strategies and features to minimize potential negative impacts.
Cost Savings: Automates tasks, reducing the need for extensive manual labor.

Stat for Oracle E-Business Suite is implemented in industries such as finance, manufacturing, and healthcare, supporting complex system configurations and change management needs. Its flexibility and extensive feature set enable organizations to optimize workflows and achieve operational excellence.

Quest Software

Sample Customers

King's College Hospital NHS Foundation Trust Hiscox Liverpool City Council Karachaganak Petroleum Operating (KPO) PPG Barnardo's Victoria University of Wellington

Information Not Available

Buyer's Guide

Alemba Service Manager vs. Stat for Oracle E-Business Suite

December 2025

Free Report: Alemba Service Manager vs. Stat for Oracle E-Business Suite

Find out what your peers are saying about Alemba Service Manager vs. Stat for Oracle E-Business Suite and other solutions. Updated: December 2025.

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