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Akamai mPulse vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai mPulse
Ranking in Application Performance Monitoring (APM) and Observability
55th
Average Rating
6.6
Reviews Sentiment
5.5
Number of Reviews
6
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
26th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Network Monitoring Software (27th), Server Monitoring (15th), IT Infrastructure Monitoring (29th)
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Akamai mPulse is 0.4%, up from 0.3% compared to the previous year. The mindshare of WhatsUp Gold is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Arivu Arumugam - PeerSpot reviewer
Lacking in regard to observation of the entire platform but does dynamic injections from within
There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature. the UI is quite good. It offers a basic set of features but nothing unique other than that as part of Akamai, you can do dynamic injections.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."
"Enables dynamic injections from within the product which is great."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"The most valuable feature is the monitoring of resources."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The user interface is good enough."
"It is stable."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
 

Cons

"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."
"The end-to-end distributor tracing connectivity isn't there."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"The product is old and not updated."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"We can never achieve or get a good picture of the network topology."
"The technical support does not bother to respond."
 

Pricing and Cost Advice

Information not available
"The pricing can be on the expensive side when considering competing products."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"This is a well priced solution."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"Pricing is reasonable compared to other products."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
16%
Manufacturing Company
11%
Retailer
8%
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
11%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
 

Comparisons

 

Also Known As

SOASTA mPulse
No data available
 

Overview

 

Sample Customers

Nordstrom, Gatwick, DirecTV, MSN, SquareSpace, SAP, Lenovo, Hallmark, myspace, Intuit, Kentucky Derby, Toys "R" Us, Netflix, Newsweek, The Washington Post, Lowe's, Nike, REI, Apple, Sears, Verizon, Wendy's, Huawei
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Akamai mPulse vs. WhatsUp Gold and other solutions. Updated: July 2025.
862,289 professionals have used our research since 2012.