AgilePoint vs IBM Case Foundation comparison

AgilePoint and IBM are both solutions in the Business Process Management (BPM) category. AgilePoint is ranked #19 with an average rating of 9.0, while IBM is ranked #27 with an average rating of 8.0. AgilePoint holds a 1.1% mindshare in BPM, compared to IBM’s 0.8% mindshare. Additionally, 100% of AgilePoint users are willing to recommend the solution, compared to 86% of IBM users who would recommend it.

AgilePoint

Read 6 AgilePoint reviews

1,287 Views
721 Comparison Views

100% willing to recommend

IBM Case Foundation

Read 14 IBM Case Foundation reviews

689 Views
689 Comparison Views

86% willing to recommend

AgilePoint

IBM Case Foundation

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

AgilePoint and IBM Case Foundation compete in the enterprise application domain, offering advantages in workflow automation and management. AgilePoint stands out due to cost-effectiveness and support, while IBM Case Foundation is noted for its feature-rich offering.

Features: AgilePoint offers flexibility and integration capabilities, allowing for seamless connections with various systems. Its process management feature and support for diverse operations make it attractive. In contrast, IBM Case Foundation excels in complex case management and scalability, offering robust security and tools for end-to-end case lifecycle management.

Room for Improvement: AgilePoint could enhance its feature set to compete with IBM's comprehensive offerings and further refine its user interface for even greater ease of use. IBM Case Foundation could improve deployment complexity and speed up customer service response times, as its enterprise model might slow down operations.

Ease of Deployment and Customer Service: AgilePoint is praised for its straightforward deployment and responsive customer service, facilitating quicker adoption. IBM Case Foundation may pose deployment challenges due to advanced capabilities, with traditional enterprise-level support that may be less agile.

Pricing and ROI: AgilePoint is cost-effective, providing a strong ROI for budget-conscious businesses. IBM Case Foundation requires a higher upfront investment but offers substantial long-term value for complex needs, appealing to those who prioritize feature-driven investments.

To learn more, read our detailed AgilePoint vs. IBM Case Foundation Report (Updated: December 2025).

Buyer's Guide

AgilePoint vs. IBM Case Foundation

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AgilePoint

Ranking in Business Process Management (BPM)

19th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Rapid Application Development Software (21st), Low-Code Development Platforms (18th), Business Orchestration and Automation Technologies (23rd)

IBM Case Foundation

Ranking in Business Process Management (BPM)

27th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of AgilePoint is 1.1%, up from 0.4% compared to the previous year. The mindshare of IBM Case Foundation is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
AgilePoint	1.1%
IBM Case Foundation	0.8%
Other	98.1%

Business Process Management (BPM)

Featured Reviews

reviewer2649213

Chief Technology Officer at a tech services company with 1-10 employees

Business processes are automated efficiently with a well-designed interface

There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often claim to solve all process automation needs, but they only handle problems of certain complexity. AgilePoint cannot handle highly complex processes like ERPs.

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Khalid Tamim

Senior Systems Consultant at Saudi Telecom Company

User experience reveals stability and easy deployment, though improvements in integration options are needed

We are still working with DataPower Gateway with IBM solutions, but they will move to webMethods from DataPower, IBM. We still use IBM FileNet for the FileNet. We have already integrated IBM Case Foundation with IBM Content Management and are using IBM Content Navigator as an interface in Content Engine and Content Management for lifecycle documents. I do not use analytics for operational insights. We work in banking, but not in healthcare. Currently, my customers are using it on-premises, and security-wise it is fine. For Saudi Arabia, 300 users represent a medium business. I recommend IBM Case Foundation; it is the best in BPM solutions, and I support it. It is the best because it has stability, very good stability. IBM has good stability, and performance-wise it is also easy for deployment. From the GUI, you can make many changes, and it is low code; we did not write much code because the BPM design is a very good solution. My total rating for IBM Case Foundation is 8.5 out of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"AgilePoint's most valuable feature is process management."

"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."

"The initial setup of AgilePoint was very easy."

"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."

"I like the design and the integration capacity. It's also easy to use."

"The solution's workflows are its most useful feature."

"It's very easy."

"I recommend IBM Case Foundation; it is the best in BPM solutions, and I support it."

"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."

"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."

"It is easy to set up workflows that notify the user depending on certain events."

"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."

"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."

"The content management is great."

More IBM Case Foundation pros

Cons

"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."

"They should add more information about functionality."

"The solution should be able to support Docker. This would help make scalability easier."

"It could be more flexible, but it's already a good solution for the designer."

"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."

"Integrations and customizations should be improved in AgilePoint and other low-code solutions."

"The cloud version could use more stability."

"There are some features that could be enhanced like the document viewer"

"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."

"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."

"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."

"The interface needs to be more user-friendly."

"We are now using microservices but there are some areas where the coordination with FileNet is problematic."

"The service as it currently stands is out-of-date and lacks flexibility."

More IBM Case Foundation cons

Pricing and Cost Advice

"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."

"It is more cost-effective than local tools."

"I think the price is reasonable."

"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."

"IBM Case Foundation is a little expensive."

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

"The price falls in the middle range—not overly expensive but not extremely affordable either."

"This is not an expensive solution and we are using the standard license."

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Manufacturing Company

15%

University

Insurance Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	6

Questions from the Community

What is your experience regarding pricing and costs for AgilePoint?

AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing model.

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What needs improvement with AgilePoint?

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What is your primary use case for AgilePoint?

I use AgilePoint for business process automation. Traditionally, approvals and file movements within an organization would require physical documents. AgilePoint digitizes these processes by conver...

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What is your experience regarding pricing and costs for IBM Case Foundation?

The tool is expensive for my customers; it is very expensive, more than other solutions. Some customers say it is more expensive. The license cost for Cloud Pak is per user and increases with the n...

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What needs improvement with IBM Case Foundation?

We face some challenges with IBM Case Foundation from our customers, particularly with administration and configuration. We face many issues and open tickets with IBM regarding that, especially som...

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What is your primary use case for IBM Case Foundation?

My customer's main use cases for IBM Case Foundation include banking, such as Bank Alryad, and the state Ministry of OI. There are many banks in Saudi Arabia in the banking sector. In the banking s...

See all answers

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Product Reports

Buyer's Guide

Business Process Management (BPM)

January 2026

Download AgilePoint product report

Buyer's Guide

IBM Case Foundation

January 2026

Download IBM Case Foundation product report

Also Known As

No data available

Case Foundation, FileNet Business Process Manager

Overview

AgilePoint NX is a top-five low-code platform that empowers you to quickly build anything from simple eforms and workflows to complex, multi-tenant SaaS apps, IoT apps, and composite LOB systems without writing code and at a price almost any enterprise can afford.

AgilePoint

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

Sample Customers

Caja Laboral, Elbit Systems, Daisy Brand

Suncorp Group Limited

Buyer's Guide

AgilePoint vs. IBM Case Foundation

December 2025

Free Report: AgilePoint vs. IBM Case Foundation

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