AgilePoint vs IBM Case Foundation comparison

AgilePoint and IBM are both solutions in the Business Process Management (BPM) category. AgilePoint is ranked #30 with an average rating of 8.3, while IBM is ranked #32 with an average rating of 8.0. AgilePoint holds a 0.5% mindshare in BPM, compared to IBM’s 0.4% mindshare. Additionally, 100% of AgilePoint users are willing to recommend the solution, compared to 86% of IBM users who would recommend it.

AgilePoint

Read 6 AgilePoint reviews

790 Views
340 Comparison Views

100% willing to recommend

IBM Case Foundation

Read 14 IBM Case Foundation reviews

333 Views
333 Comparison Views

86% willing to recommend

AgilePoint

IBM Case Foundation

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

AgilePoint and IBM Case Foundation compete in the enterprise application domain, offering advantages in workflow automation and management. AgilePoint stands out due to cost-effectiveness and support, while IBM Case Foundation is noted for its feature-rich offering.

Features: AgilePoint offers flexibility and integration capabilities, allowing for seamless connections with various systems. Its process management feature and support for diverse operations make it attractive. In contrast, IBM Case Foundation excels in complex case management and scalability, offering robust security and tools for end-to-end case lifecycle management.

Room for Improvement: AgilePoint could enhance its feature set to compete with IBM's comprehensive offerings and further refine its user interface for even greater ease of use. IBM Case Foundation could improve deployment complexity and speed up customer service response times, as its enterprise model might slow down operations.

Ease of Deployment and Customer Service: AgilePoint is praised for its straightforward deployment and responsive customer service, facilitating quicker adoption. IBM Case Foundation may pose deployment challenges due to advanced capabilities, with traditional enterprise-level support that may be less agile.

Pricing and ROI: AgilePoint is cost-effective, providing a strong ROI for budget-conscious businesses. IBM Case Foundation requires a higher upfront investment but offers substantial long-term value for complex needs, appealing to those who prioritize feature-driven investments.

To learn more, read our detailed AgilePoint vs. IBM Case Foundation Report (Updated: July 2025).

Buyer's Guide

AgilePoint vs. IBM Case Foundation

July 2025

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Helped 861,524 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AgilePoint

Ranking in Business Process Management (BPM)

30th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Rapid Application Development Software (23rd), Low-Code Development Platforms (21st)

IBM Case Foundation

Ranking in Business Process Management (BPM)

32nd

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of AgilePoint is 0.5%, up from 0.3% compared to the previous year. The mindshare of IBM Case Foundation is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Ayush S

Automation Developer at a energy/utilities company with 1,001-5,000 employees

Provides efficient process management features, but it needs more integration capabilities

We use AgilePoint for an idea submission application for our business processes. It allows managers to review and update the approved idea on the dashboard AgilePoint's most valuable feature is process management. We can integrate it with many applications including Microsoft, UiPath, and other…

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Nouman Nawaz

Deputy Director - IT(Plans) at DHA Lahore

Mature product in terms of security and stable product

The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup of AgilePoint was very easy."

"The solution's workflows are its most useful feature."

"AgilePoint's most valuable feature is process management."

"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."

"I like the design and the integration capacity. It's also easy to use."

"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."

"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."

"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."

"The solution is scalable."

"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."

"The most valuable feature is its stability, which is why we are using it."

"Case Foundation provides a strong security boost."

"It's very easy."

"The content management is great."

"It is easy to set up workflows that notify the user depending on certain events."

More IBM Case Foundation pros

Cons

"Integrations and customizations should be improved in AgilePoint and other low-code solutions."

"It could be more flexible, but it's already a good solution for the designer."

"Integrations and customizations should be improved in AgilePoint and other low-code solutions."

"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."

"The solution should be able to support Docker. This would help make scalability easier."

"They should add more information about functionality."

"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."

"The limitation is only for customization because IBM doesn't support it."

"The solution can be quite expensive."

"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."

"There are some features that could be enhanced like the document viewer"

"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."

"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."

"90% of the feedback we receive states that the UI is not very user-friendly."

"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."

More IBM Case Foundation cons

Pricing and Cost Advice

"It is more cost-effective than local tools."

"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."

"I think the price is reasonable."

"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."

"IBM Case Foundation is a little expensive."

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

"The price falls in the middle range—not overly expensive but not extremely affordable either."

"This is not an expensive solution and we are using the standard license."

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Top Industries

By visitors reading reviews

Computer Software Company

22%

Manufacturing Company

10%

Government

University

Government

15%

Insurance Company

11%

University

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about AgilePoint?

AgilePoint's most valuable feature is process management.

See all answers

What is your experience regarding pricing and costs for AgilePoint?

AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing model.

See all answers

What needs improvement with AgilePoint?

There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often...

See all answers

What do you like most about IBM Case Foundation?

A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.

See all answers

What is your experience regarding pricing and costs for IBM Case Foundation?

It was affordable, but right now, ten years later, the cost of the product is extremely high. That's why we are looking for another product.

See all answers

What needs improvement with IBM Case Foundation?

See all answers

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Compared 45% of the time

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Product Reports

Buyer's Guide

Business Process Management (BPM)

June 2025

Download AgilePoint product report

Buyer's Guide

IBM Case Foundation

July 2025

Download IBM Case Foundation product report

Also Known As

No data available

Case Foundation, FileNet Business Process Manager

Overview

AgilePoint NX is a top-five low-code platform that empowers you to quickly build anything from simple eforms and workflows to complex, multi-tenant SaaS apps, IoT apps, and composite LOB systems without writing code and at a price almost any enterprise can afford.

AgilePoint

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

Sample Customers

Caja Laboral, Elbit Systems, Daisy Brand

Suncorp Group Limited

Buyer's Guide

AgilePoint vs. IBM Case Foundation

July 2025

Free Report: AgilePoint vs. IBM Case Foundation

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