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ADP GlobalView Payroll vs SAP HCM vs UKG comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Global Payroll Mindshare Distribution
ProductMindshare (%)
ADP GlobalView Payroll7.8%
Deel9.2%
ADP Streamline5.7%
Other77.3%
Global Payroll
Cloud HCM Mindshare Distribution
ProductMindshare (%)
SAP HCM4.5%
Workday10.5%
SAP SuccessFactors10.4%
Other74.6%
Cloud HCM
Cloud HCM Mindshare Distribution
ProductMindshare (%)
UKG4.9%
Workday10.5%
SAP SuccessFactors10.4%
Other74.2%
Cloud HCM
 

Featured Reviews

Prashant Shetty - PeerSpot reviewer
Associate Director at Raytheon Technologies
A tool to help manage global payroll that needs to improve the area of customization after its implementation
Scalability-wise, I rate the solution a six out of ten. With ADP GlobalView Payroll, if I have to scale up the operations, one of the practical challenges I would like to highlight here is that in the post-implementation phase, if there are any new system enhancements or customization requests, it takes a lot of time to work with ADP to implement such changes. In the present time, every business has to operate in an agile manner, but I think that when it comes to the area revolving around change and control, there is a cost involved in ADP, and it comes as part of ADP's global contract. Most of the time, users may find that the prices quoted are not reasonable to justify the efforts involved from ADP's end. Most of the companies that fall under the category of Fortune 100 use ADP GlobalView Payroll, especially in the APAC region and Europe. The good thing with ADP GlobalView Payroll is that its system can be integrated with any HR system, like Workday or SAP SuccessFactors, since the integration is very seamless because many companies use global HR systems.
SS
Assistant Manager at Kashiv Biosciences
Centralized global HR data has improved expense control and supports secure employee management
The features of SAP HCM are valued by me as it had a clear idea about what was expected from the user point. The person or the application has a lot of features and it had actually all the information needed from our part. That aspect is nice. Apart from that, the T-codes are really helpful to understand which particular option we need when we put the T-code in the search box. The stability and reliability of SAP HCM product are really nice, very helpful, and secured. It has no point of leakage and is mostly reliable, as most companies and organizations prefer SAP over many tools. As for security, it's already secured from the beginning itself, and that is the only reason our organization relies on it. Since it's very useful at a global scale, it is a very useful tool and is very easy to access and handle.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ADP is a good solution if you want simple, static systems."
"Good solution if you want simple, static systems."
"Scalability-wise, I rate the solution a ten out of ten."
"If someone wants a good payroll system with a good presence in the APAC region and Europe, then without a doubt, ADP GlobalView Payroll falls at the top of the list of best tools."
"The setup was straightforward."
"There has been a significant productivity increase in HR due to reduction of manual work and data consistency improvement."
"Payroll is always the central area the tool focuses on. It needs to ensure things are flowing, employees are paid on time, and there are no issues related to location, pay, or hiring. SAP HCM helps observe all the work, from hiring to paying paychecks every month. It's a system that depends on the data you input. You don't want to work with bad data and expect miracles. If the data isn't clean, it's more work."
"Technical support is excellent."
"The technical support is quite good."
"We have managed to consolidate our payroll for all India operations on this platform."
"The platform is simple to use and has a user-friendly dashboard and integration features."
"The functions are really important in the product in ReadyNodes."
"Customer service is great."
"At my past companies, UltiPro has improved service delivery to employees, streamlined processes, improved efficiencies, and given time back to employees."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"Good solution - still working out the kinks but confident we will get where we need to be!"
"Customer service is great."
"The pay policies and approvals are valuable features."
"We have gone form 1200 employees processing paper reviews to having everything being online and at our finger tips."
"I believe it was well worth it based on the former HRIS."
 

Cons

"Projects tend to take longer because ADP wants to manage everything."
"The portal where employees log in to check their weekly tax statements is called ADP ESS, an area where improvements are needed."
"Projects tend to take longer because ADP wants to manage everything."
"With big companies, it takes a long time to run when it comes to the reporting part."
"It is a bit tedious and manual to work with."
"We are not planning to continue to use it at all. We are moving away from it entirely."
"It would be nice if the solution migrated to S/4HANA, although this is not an immediate need of ours."
"The limitation of HCM compared to new-era human capital management solutions is the cost."
"On the personnel administration side, it's very difficult to do custom development."
"As a product, SAP is very complicated and complex to use."
"Scalability can be challenging from a cost perspective. If a company has the budget, they opt for the enterprise level."
"The product's license is very expensive."
"Customer service is 5/10. Technical support is 5/10."
"The submit button sometimes does not work and the timesheet stays in the "In Progress" mode."
"Customer service is 5/10. Technical support is 6/10."
"From an implementation standpoint (not at my current organization), taking the time to truly listen and understand unique complexities that might be outside standard capabilities of the system."
"Benefit administration is probably the weakest part of the system."
"Customer cases when we have problems."
"Ultipro does not have preconfigured integrations with our external vendors for our health insurance, 401(k), or stock program to name a few."
"Hard to mention one, but perhaps only the amount of time it takes to reach customer support, but once you're on the phone with someone, they seem to know exactly how to fix things given the right info."
 

Pricing and Cost Advice

"I believe that ADP GlobalView Payroll is an expensive solution."
"If users consider the license of the solution, then it is an expensive tool."
"The cost of SAP HCM is high, the license should be reduced. SAP HCM has a lot of hidden costs."
"You pay per license. There not any costs in addition to the standard licensing fees."
"The pricing is not reasonable at all."
"HCM is cheaper than SuccessFactors."
"SAP is expensive, but if you're using the product, then the expensive product becomes inexpensive. Considering its performance and features, I find it quite reasonable."
"Licensing fees are paid yearly."
"The solution is cheap."
"The terms on which you buy licenses might change due to the way they license in a particular product."
"The pricing depends on the number of licenses we buy."
"The platform is not affordable but also not the most expensive."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"If you're going for the full suite, it can be fairly pricey."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
10%
Comms Service Provider
7%
Computer Software Company
7%
Manufacturing Company
11%
Comms Service Provider
9%
Computer Software Company
8%
Construction Company
8%
Construction Company
11%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise6
Large Enterprise39
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

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What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficien...
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate ...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new expe...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market ar...
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to trac...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use...
 

Comparisons

 

Also Known As

ADP GlobalView HCM
SAP Human Capital Management
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Global Talent for Celestica
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon