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ADP GlobalView Payroll vs SAP HCM vs UKG comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Global Payroll
Cloud HCM
Cloud HCM
 

Featured Reviews

Prashant Shetty - PeerSpot reviewer
A tool to help manage global payroll that needs to improve the area of customization after its implementation
Scalability-wise, I rate the solution a six out of ten. With ADP GlobalView Payroll, if I have to scale up the operations, one of the practical challenges I would like to highlight here is that in the post-implementation phase, if there are any new system enhancements or customization requests, it takes a lot of time to work with ADP to implement such changes. In the present time, every business has to operate in an agile manner, but I think that when it comes to the area revolving around change and control, there is a cost involved in ADP, and it comes as part of ADP's global contract. Most of the time, users may find that the prices quoted are not reasonable to justify the efforts involved from ADP's end. Most of the companies that fall under the category of Fortune 100 use ADP GlobalView Payroll, especially in the APAC region and Europe. The good thing with ADP GlobalView Payroll is that its system can be integrated with any HR system, like Workday or SAP SuccessFactors, since the integration is very seamless because many companies use global HR systems.
Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…
Talia Jean Paul - PeerSpot reviewer
Affordable but needs to improve its stability
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modules in different versions. With regards to the newer version, I feel the older version, which was UKG Workforce Central, was more user-friendly for the end user as opposed to the newer version, which looks a bit more complicated. When training someone who wants implementations to be done, it would be easier if you could hover above certain things, and it shows you or tells you exactly what it is. There are certain SAP modules that can be audible. If you click on it if someone is being a bit slow with regards to training, the tool will tell you what needs to be done and what needs not to be done by you, but for us, it is fine because we are in the back end with configuration and the administrators. I am talking about the need for improvements in the tool for the benefit of the end users. The explanation on UKG's community consists of training manuals and some of the other stuff that we use, and we send to our supervisors at the site. With the tool in place, catching onto white-collared employees is quicker. The tool is not quick to catch onto certain blue-collared employees in the plant or supervisors who are actually working with machinery and stuff because they are not as computer-centric as white-collared employees. If I could scan the tool across the globe with our site supervisors, there are a few loopholes in the tool. There are some issues with the tool's stability. For me, I would like someone who is building the system in the back end to know if a front-end user can manipulate the system. I am not going to rate the tool's scalability to be high. I would rate the tool's scalability to be at a mediocre level or at something like 50 percent, so there is a lot of room for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If someone wants a good payroll system with a good presence in the APAC region and Europe, then without a doubt, ADP GlobalView Payroll falls at the top of the list of best tools."
"Scalability-wise, I rate the solution a ten out of ten."
"Good solution if you want simple, static systems."
"The valuable features of SAP HCM include managing employee data from hiring to retirement."
"The functions are really important in the product in ReadyNodes."
"Scalability is excellent, and I would rate it ten out of ten."
"SAP HCM is a powerful program that can greatly benefit organizations with its comprehensive features and integrations."
"The feature I like most in SAP HCM is its effectiveness for talent management."
"The most valuable feature, in my view, is the level of exceptions or error messages that come back when something goes wrong."
"We have managed to consolidate our payroll for all India operations on this platform."
"When you maintain your data in SAP, you can generate any kind of HR report with one click."
"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."
"I like UKG's integration."
"The solution's UI is good. Also, it is very easy to use."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The solution's employee experience is pretty good."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
 

Cons

"Projects tend to take longer because ADP wants to manage everything."
"With big companies, it takes a long time to run when it comes to the reporting part."
"The portal where employees log in to check their weekly tax statements is called ADP ESS, an area where improvements are needed."
"There are already success factors for the cloud solution which cannot be integrated into S/4 HANA."
"I'm currently working for a state-owned government company, and we need to follow some standards and regulations. We also have a strategy to be followed. Sometimes the template and the format are not available in the SAP HCM, so we have to work around this limitation. The tax also sometimes changes in my country, and we have to redo everything to change the payroll calculations, benefits, and things like that. The talent management feature can be improved. It is currently very simple in SAP HCM. SAP is also very hard to integrate. In terms of monitoring, there are no monitoring tools, but as long as we take care of the disk capacity, there is no problem."
"The limitation of HCM compared to new-era human capital management solutions is the cost."
"It would be nice if the solution migrated to S/4HANA."
"The talent modules are lacking in HCM, so I would recommend switching to SuccessFactors for talent management, but HCM excels at time management and payroll."
"On the personnel administration side, it's very difficult to do custom development."
"The product's learning and development features could be better, including new exclusive LMS tools."
"SAP HCM could improve by having more resources and making it more user-friendly. It is complex."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"UKG could be a little more flexible in some areas."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"The product's integration features need improvement."
"The platform's features need enhancement while being used as a recruiting tool."
"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
 

Pricing and Cost Advice

"I believe that ADP GlobalView Payroll is an expensive solution."
"If users consider the license of the solution, then it is an expensive tool."
"Licensing is pretty complex. SAP does not have a straight forward way of licensing, and it differs from client to client."
"HCM is cheaper than SuccessFactors."
"The cost depends on the size of the organization. Compared to others, I'd say Oracle is number one, followed by Workday and SAP HCM."
"In my view, this product is a waste of money for SMB because there are much better products available and licensing is an issue."
"The pricing is really high."
"The cost of SAP HCM is high, the license should be reduced. SAP HCM has a lot of hidden costs."
"The solution is cheap."
"We purchase the product's yearly license."
"If you're going for the full suite, it can be fairly pricey."
"The platform is not affordable but also not the most expensive."
"The pricing depends on the number of licenses we buy."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
15%
Computer Software Company
11%
Recruiting/Hr Firm
5%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
Comms Service Provider
6%
Educational Organization
55%
Manufacturing Company
4%
Computer Software Company
4%
Healthcare Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ADP GlobalView HCM?
Scalability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for ADP GlobalView HCM?
I believe that ADP GlobalView Payroll is an expensive solution.
What needs improvement with ADP GlobalView HCM?
With big companies, it takes a long time to run when it comes to the reporting part. Our company notified ADP to see ...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficien...
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate ...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new expe...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market ar...
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to trac...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use...
 

Comparisons

 

Also Known As

ADP GlobalView HCM
SAP Human Capital Management
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Global Talent for Celestica
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon