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Adobe Experience Manager vs Sitecore Customer Engagement Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Experience Manager
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
30
Ranking in other categories
Enterprise Content Management (3rd), Web Content Management (1st), Enterprise Social Software (4th), Digital Experience Platforms (DXP) (1st)
Sitecore Customer Engagemen...
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Customer Experience Management (24th)
 

Mindshare comparison

While both are Customer Relationship Management solutions, they serve different purposes. Adobe Experience Manager is designed for Enterprise Content Management and holds a mindshare of 4.0%, up 3.3% compared to last year.
Sitecore Customer Engagement Platform, on the other hand, focuses on Customer Experience Management, holds 1.4% mindshare, down 2.2% since last year.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Adobe Experience Manager4.0%
SharePoint11.8%
Alfresco7.1%
Other77.1%
Enterprise Content Management
Customer Experience Management Mindshare Distribution
ProductMindshare (%)
Sitecore Customer Engagement Platform1.4%
Qualtrics XM Platform3.6%
Genesys Cloud CX3.3%
Other91.7%
Customer Experience Management
 

Featured Reviews

Hilax Chamberlain - PeerSpot reviewer
Digital Marketing Manager at Ford Motor Company
Centralized content management has unified our digital channels and delivers consistent experiences
Adobe Experience Manager offers enterprise-level digital assets management and very robust customization, brand value consistency, and omnichannel delivery. It saves development and maintenance time. The digital asset management and omnichannel delivery features have benefited my team by managing our digital assets, ensuring brand consistency, and enabling us to deliver customized content easily to our clients. Organizing and obtaining information from results is beneficial. Strengthening our online experience as a brand is valuable. Easy integration with other Adobe services improves productivity and provides a smooth experience. Adobe Experience Manager has positively impacted my organization by enabling component and page reuse, which reduces application size. It saves manual effort for maintaining all applications, improves traffic, and ensures consistency across all our applications. It provides better security, scalability, and makes our applications more robust.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise24
No data available
 

Questions from the Community

What needs improvement with Adobe Experience Manager?
I find the drag-and-drop form builder in Adobe Experience Manager to be mostly intuitive, especially for basic forms, but it has some quirks when things get complex. You can drag fields, text, drop...
What is your primary use case for Adobe Experience Manager?
I have been using Adobe Experience Manager for over three years, focusing on building scalable content solutions, managing workflow, and implementing AEM Forms for enterprise use cases. My main use...
What advice do you have for others considering Adobe Experience Manager?
In our setup, Adobe Experience Manager integrates with tools such as Adobe Analytics for tracking user behavior, Adobe Target for personalization, and backend APIs for CRM systems for handling form...
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Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud, Adobe CQ5
Customer Engagement Platform
 

Overview

 

Sample Customers

Metra
Village Roadshow Limited, Uponor, wagamama, easyJet, Panasonic, Oxfam, Jabra, Graf von Faber-Castell, YouSee
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: April 2026.
894,807 professionals have used our research since 2012.