We performed a comparison between Adobe ColdFusion and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."No need to import libraries from outside the environment."
"The ability to write SQL queries was very helpful as we did not need to bother our DBAs in writing stored procedures for simple tasks."
"I would like to say that its best feature is its different kinds of connectors. We have lots of in-built connectors."
"This tool was very easy learn, yet powerful enough to manage many sites on a single instance."
"I find it to be the easiest server-side technology for website development. It easily integrates with virtually everything– from web APIs to NoSQL databases to RSS and XML services."
"My client has been able to improve productivity with the use of the tool. The solution has them develop several tools that addressed their specific needs. They have become more efficient and safe with the use of the product."
"We save enormous amounts of time in development using this tool."
"Apart from providing a mature, reliable, consistent platform, Adobe also offers outstanding customer service and product support."
"We have found the service easy to use, although, we have ended up customising a lot of parameters."
"Easy to integrate with third-party applications."
"You can have it installed and up and running within hours if you know what you're doing. Time to market would be one of the main things to consider."
"The workflow makes things extremely efficient and it improves effectiveness."
"It offers ready-built automation and simpler configuration for workflows."
"It uses a common base of data and allows different types of records to pull from that same base of data."
"The solution is stable, scalable and easy to use."
"In terms of the most valuable features, it's nice to have everything in one place. Things are easy to follow up on. ServiceNow provides that workflow. I know at some level it is in the pipeline and then if I need to follow up, everything's there. Those are the key benefits of ServiceNow."
"The solution needs to improve its adaption capability with a third-party company. I want to see more communities or open knowledge resources with the tool."
"Need to be able to Be able to inject Python, Java, Groovy, or PHP code into a CFML page."
"Installation of the server software was formidable due the number of configurable options."
"There is not much third party authenticators in this solution"
"ColdFusion’s third-party authentication is currently limited to just a couple of companies, like Google and Facebook, and a few third-party SAML authenticators. From my personal perspective, adding LinkedIn and Microsoft would greatly benefit me."
"Previously when I was trying to create some data, it was very difficult to get real-time data from Workfront."
"The solution's user experience could be improved concerning its UI and portals."
"When it comes to reference fields, there are some limitations where you aren't able to use them, like in relationship queries. In Remedy, when you click a menu, you get options directly, whereas here, if you use a reference field, it points you to a different form. So the UI experience totally changes for the end user."
"It is annoying that ServiceNow keeps on changing back to Quebec every six months."
"There should be greater integration with other enterprise applications. We're using Microsoft, Oracle, and other applications, and it would be good to have a greater integration on some of the immediate hiccups that you have with these services. It doesn't mean that when we have a problem with using another application, ServiceNow should be able to fix it, but ServiceNow should be able to alert us to things. There should be a bit more automation or integration."
"The challenge with ServiceNow lies in its expansive portfolio of services. It can be complex, and users may find it expensive and challenging to understand. There is a need for a configurator within ServiceNow that guides users on how to utilize the tool effectively. This configurator should provide insights into licensing, team requirements, and the best licensing model based on whether companies prefer ownership or consumption-based models."
"The solution is lacking in the mobile application area that could be improved."
"Where it could be improved is Discovery. This may sound odd since I just praised the value of ServiceNow Discovery, but improvements to its automatic detection, the breadth of devices, and the depth of devices covered, as well as keeping up with new technologies, are all essential."
"The utilization of AI in ServiceNow needs enhancement."
Adobe ColdFusion is ranked 20th in Rapid Application Development Software with 6 reviews while ServiceNow is ranked 3rd in Rapid Application Development Software with 210 reviews. Adobe ColdFusion is rated 8.6, while ServiceNow is rated 8.4. The top reviewer of Adobe ColdFusion writes "An easy-to-setup tool that can be used to automate repetitive tasks". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Adobe ColdFusion is most compared with Microsoft Azure App Service, Oracle Application Express (APEX), Appian, Microsoft Power Apps and GitHub CoPilot, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian. See our Adobe ColdFusion vs. ServiceNow report.
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