We performed a comparison between Acronis Cyber Protect, Commvault Cloud, and Rubrik based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery."The solution is stable and reliable."
"The main reason we went with Acronis Cyber Protect is because it provides a virtual machine backup feature."
"This is a full software so deployment time is very quick."
"Since the last version, everything has been improved."
"Acronis has a very rich functionality."
"Stability is always good. I have used Acronis for 10 years now, if not more. I have never had a problem with availability, etc."
"One of its most valuable aspects is its user-friendly interface."
"It is fast and easy for an image-based backup across all platforms."
"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."
"The solution includes the best compatibility metrics for integration and they are managed by Google support."
"The data protection itself is very good compared to other products."
"We now have the capability to recover a virtual machine without relying on the NFS system, but instead are able to use certain features provided by Commvault."
"What is most valuable to me are the search features, where you can search through large backup data sets and find what you're looking for. Our data sets are so big that we're over the petabyte mark. To find a specific file for a specific user out of 10,000 users is a challenge... If we can glean from them a general description of where it might be, the search feature comes in very handy to actually locate it and restore it for them."
"We have multiple workloads, including SQL, Oracle, SAP HANA, especially Sybase, as well as file systems, VMs, and Exchange mailboxes. Commvault provides very good support for them."
"There are many valuable features of Commvault HyperScale X giving many possibilities to complete jobs."
"The diversity on offer is very, very good. Everything is supported. It's great."
"Also, the web interface is really great. The design, from a user-experience standpoint, is really straightforward and easy to use... they nailed it. Usually, from the very first panel, the dashboard that you land on after login, you've got most of your functionality right around where you need it to be. You've got your new items on the left, you've got your support on the top right. Nothing really seems out of place or just stuck in someplace."
"The security and the ransomware protection are most valuable."
"Features we have requested are typically added to the next product release."
"The ease of use and innovation are the features that stand out for us."
"Rubrik can also serve as a secondary host for emergency recoveries."
"Rubrik, when compared to Cohesity, Dell, and Veritas, was the best of the four."
"Drives the back-end through a powerful, well-documented API."
"The web interface is user-friendly, clean, and it provides a good summary of what you're protecting at a glance."
"The solution could be better if some of the features were more in-depth."
"The new version has anti-malware and software management features, but these features should be enhanced. It is working as an exclusive solution along with the backup and recovery."
"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."
"The initial setup was complex. We had to deploy it through an external consultant team."
"We would always support better pricing."
"The reporting can be improved."
"The product would be better if they offered more integration capabilities."
"It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."
"They could work on the implementation of the features."
"Commvault could make the product more cost-effective on the public cloud side. We are using this solution to back up whatever is still on-prem. We are not using it to back up what is on the public cloud because we have a native backup solution for that, which is provided by the vendor. As our footprint gets bigger, we will continue to evaluate this, but the last time that we did a cost analysis, the cost was not comparable to the solution that public clouds are offering."
"Commvault has two management dashboards. The first is the CommCell Console, which is Java-based, and the second is Command Center. We don't always find all the features we need in the Command Center and we need to go through the Java console, and sometimes features are only on the Java console."
"When you deploy Complete Data Protection for past services, it's more complicated because you cannot directly back up from the previous service host. We have to build a proxy server, like a middleware, to directly access the past database server. It's complex and hard for beginners to figure out."
"Commvault is complex even if the product has comprehensive solutions and covers pretty much every technology out there. There's no unified way to manage all of the products on one single console."
"Not everyone has agents for everything and Commvault has agents for most products. It's the most complete."
"Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better."
"Our main pain point is that some of our hardware is old. For example, the SSD disks for our application database are slow. It's hard to avoid a slowdown in our environment because the size of our backups is growing every year. If you're growing and don't upgrade the environment, you will see slower backups and restores. You must enhance the environment if you are growing."
"We would like to be able to do granular restores directly from Exchange. Also, more granular management of VM backups would help."
"The main pain points we experienced was the stability of the system. We received a lot of instability when we have upgraded from a certain version to a new version. The newer version was completely filled with bugs and we needed to purge the system every week until we update to a newer version that was available one year later. The stability of the code is the main problem, they need to make it better."
"Rubrik needs to continue to listen to their customers and what they want/need, not just care about money and the bottom line."
"I would love to be able to just get from the dashboard to a file that I need, or a system that I need."
"Looking at how the data is broken down, we can see the total story, but sometimes it's difficult to see how big a particular snapshot is. Across 90 days of snapshots, which one is a particularly large one? Looking at the data holistically could be a lot easier."
"It would be nice if they could work on the pricing a bit."
"I would like to have a built-in index searching ability of files/system files within the Rubrik interface to determine if a file or item exists, rather than just recovering it, and then doing a search for the file afterwards."
"Its reporting can be improved. Sometimes, I need to create reports to know whether something is available or not, how much frontend data is being protected, etc. Rubrik gives a lot of things in the report, which can be confusing. It isn't very easy to get reports. It shows all the backup, index, replication, and everything else in one report. So, I have to export, filter, and then do the calculations."
