Acronis Cyber Protect Cloud vs MSP360 Backup comparison

Acronis and MSP360 are both solutions in the Cloud Backup category. Acronis is ranked #7 with an average rating of 8.5, while MSP360 is ranked #42 with an average rating of 7.0. Acronis holds a 1.7% mindshare in CB, compared to MSP360’s 0.9% mindshare. Additionally, 95% of Acronis users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Acronis Cyber Protect Cloud

Read 54 Acronis Cyber Protect Cloud reviews

1,931 Views
1,680 Comparison Views

95% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

1,338 Views
870 Comparison Views

100% willing to recommend

Acronis Cyber Protect Cloud

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and Acronis Cyber Protect Cloud compete in the data protection market. MSP360 has an edge in pricing and support, while Acronis appeals to those seeking comprehensive protection through advanced features.

Features: MSP360 Backup offers flexible storage options, encryption, and block-level transfers, appealing to businesses seeking customizable backup solutions. Acronis Cyber Protect Cloud integrates backup with cybersecurity features, such as anti-malware protection and vulnerability assessments, providing comprehensive security on a single platform.

Room for Improvement: MSP360 Backup could enhance its user interface and expand its compatibility with different operating systems. The initial setup process might benefit from further simplification. Acronis Cyber Protect Cloud could improve its deployment complexity and focus on enhancing its user training resources. It might also consider adding more customization options in its security features.

Ease of Deployment and Customer Service: MSP360 Backup is known for its straightforward deployment process and efficient support, which is advantageous for businesses with limited tech resources. While Acronis Cyber Protect Cloud is more complex to deploy, it compensates with strong technical support and robust service, ideal for larger enterprises needing extensive protection and support.

Pricing and ROI: MSP360 Backup is appreciated for its cost-effectiveness, offering a low setup cost and substantial ROI, making it attractive to budget-conscious businesses. Acronis Cyber Protect Cloud, despite a higher initial setup cost, justifies its pricing with advanced features promising higher security returns, suitable for businesses seeking long-term value in data protection.

To learn more, read our detailed Acronis Cyber Protect Cloud vs. MSP360 Backup Report (Updated: July 2025).

Buyer's Guide

Acronis Cyber Protect Cloud vs. MSP360 Backup

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect Cloud

Ranking in Cloud Backup

7th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

SaaS Backup (5th)

MSP360 Backup

Ranking in Cloud Backup

42nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (53rd), Disaster Recovery (DR) Software (30th), MSP Backup (5th)

Mindshare comparison

As of August 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.7%, down from 1.7% compared to the previous year. The mindshare of MSP360 Backup is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Vinoth Thangavelu

Head of Technology at Immensa

Effective data loss prevention and good for small and medium enterprises

We are almost ready to acquire ManageEngine Endpoint DLP Plus. We have a lot of tools. We currently use Acronis Cyber Protect and are looking at zero trust file transfer tools. We have hands-on experience with some tools and are continuously upgrading our infrastructure and security tools. We started with Acronis. I think we had McAfee before I joined, and then we switched to Acronis. We are okay with it. Price and features were the main reason you decided to go with Acronis. It is good value for the money.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The customer service and support are really good."

"The most valuable features are the automated backup, and that you are able to manage all of your devices centrally."

"Disaster recovery is good."

"Stability is a ten. No issues, no performance drops, and no crashes."

"The product has been very reliable from day one. The biggest advantage of the cloud is that you can scale up and down as you go along."

"The most valuable feature of Acronis Backup Cloud is the ease of management."

"We can use the tool to set up an automated backup from our on-premises server directly to the cloud."

"The platform's most valuable features include its backup functionality, particularly the snapshot and image backup capabilities."

More Acronis Cyber Protect Cloud pros

"The most valuable feature of MSP360 Backup is its reliability."

"Technical support is very good."

"Provides connectivity to a lot of different cloud storage solutions."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The initial setup is very easy. It's not overly complex."

"MSP360 Backup's most valuable feature is its backup interface."

"General ease of use and performance of the Windows version is the most valuable feature."

More MSP360 Backup pros

Cons

"We've had some troubles with the data center."

"Its mailbox migration feature needs improvement."

"We'd like to see more integration for Nutanix, Oracle, et cetera."

"I would like to see enhancements made to the security."

"The solution's provisioning of packages and how they are charged could be improved."

"The shortcomings in the solution can be overcome if the product improves in the area of completion time so that the restoration process does not take much time."

"It would be better if the price of the solution was improved for medium-sized businesses. Moreover, the email security should be improved. We are awaiting new updates on the product."

"I would rate the product an eight out of ten. The tool needs to have better protection. The tool should be also able to take backups while users are offline and upload to the cloud whenever the internet connection is restored or if there is a good bandwidth."

More Acronis Cyber Protect Cloud cons

"The product could be more user-friendly."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

More MSP360 Backup cons

Pricing and Cost Advice

"Its cost depends on storage size and number of endpoints."

"With the price, there is a certain limitation on terabytes but no limits on how many servers or how many services you can run."

"The solution is moderately priced."

"The product is not expensive. It's in the middle. For its capabilities, it's on the affordable side."

"The cost of Acronis Backup Cloud is good. They have several licensing models that customers can choose from."

"When we tested the scenario for over 20 employees, the cost was much lower than the other solutions in the market."

"The solution is a bit expensive, but it's worth the price."

"I would rate the product's pricing a seven out of ten. The solution costs around 75 USD for 1TB per month."

More Acronis Cyber Protect Cloud pricing and cost advice

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"It provides a good cost savings compared to our previous cloud backup."

"We have a very good return on investment."

"Its pricing needs improvement."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

18%

Computer Software Company

15%

Real Estate/Law Firm

Retailer

Computer Software Company

10%

Educational Organization

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?

It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.

See all answers

What needs improvement with Acronis Cyber Protect Cloud?

I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication. Specific areas also need improvement, and...

See all answers

What is your primary use case for Acronis Cyber Protect Cloud?

We are a distributor of cybersecurity and IT solutions. I am responsible for Acronis development in our country. We use both Acronis Cyber Protect On Prem and Cyber Protect Cloud.

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

Comparisons

Acronis Cyber Protect vs Acronis Cyber Protect Cloud

Compared 20% of the time

AWS Backup vs Acronis Cyber Protect Cloud

Compared 15% of the time

Veeam Data Cloud for Microsoft 365 vs Acronis Cyber Protect Cloud

Compared 13% of the time

Synology C2 Backup vs Acronis Cyber Protect Cloud

Compared 12% of the time

iDrive vs Acronis Cyber Protect Cloud

Compared 9% of the time

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Compared 18% of the time

Veeam Data Platform vs MSP360 Backup

Compared 17% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 11% of the time

Comet Backup vs MSP360 Backup

Compared 10% of the time

NinjaOne vs MSP360 Backup

Compared 10% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Acronis Cyber Protect Cloud

August 2025

Download Acronis Cyber Protect Cloud product report

Buyer's Guide

MSP360 Backup

August 2025

Download MSP360 Backup product report

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud

Cloudberry Backup

Overview

Acronis Cyber Protect Cloud unifies backup, anti-malware, antivirus and endpoint management capabilities (such as vulnerability assessments, patch management, remote access and monitoring, etc.) in one integrated, easy-to-use solution designed for service providers. All your infrastructure is managed through a single console and you need just one agent on an endpoint to take advantage of all capabilities. The unique integration enables service providers to reduce complexity and make security a key part of their offering, while increasing SLAs, decreasing churn, and generating more recurring revenue. Featuring a set of essential cyber protection capabilities included at no cost or on a pay-as-you-go basis, Acronis Cyber Protect Cloud enables service providers to enhance their services with no upfront expense.

Acronis

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Zebra Systems

StratX

Buyer's Guide

Acronis Cyber Protect Cloud vs. MSP360 Backup

July 2025

Free Report: Acronis Cyber Protect Cloud vs. MSP360 Backup

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