We performed a comparison between Acronis Cyber Protect Cloud and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the best benefits of using Acronis is that it also provides data security along with the backup of data. It checks everything, and that's the main benefit of using Acronis"
"Once you deploy, it's very easy to manage. It took us about an hour to deploy."
"The ease of implementation is the solution's most valuable feature."
"Stability is a ten. No issues, no performance drops, and no crashes."
"The most valuable features are its ease of use, the speed, and its got a reasonable amount of granular control."
"The product offers very easy configuration capabilities."
"The disaster recovery feature."
"The most valuable feature of the solution is that it can cover both the cloud and the on-prem devices."
"The most valuable feature of MSP360 Backup is its reliability."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Technical support is very good."
"The initial setup is very easy. It's not overly complex."
"MSP360 Backup's most valuable feature is its backup interface."
"Provides connectivity to a lot of different cloud storage solutions."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The solution is simple to use and easy to configure."
"Technical support needs to be improved because they do not respond in a timely fashion."
"I would like to see enhancements made to the security."
"The agent stability needs improvement."
"I faced some problems with the solution's local sign-in part."
"In the solution, you have the customization option for reports but it is limited and should allow more customizations in terms of how long or when you can do the reports."
"They should integrate the solution with Storage Area Network(SAN)."
"I keep submitting a request for more flexible reporting. I'd like to create custom reports in my own way, rather than just combining the pre-defined modules."
"The platform's interface could be user-friendly."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
Acronis Cyber Protect Cloud is ranked 11th in Cloud Backup with 42 reviews while MSP360 Backup is ranked 28th in Cloud Backup with 15 reviews. Acronis Cyber Protect Cloud is rated 8.6, while MSP360 Backup is rated 8.0. The top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". Acronis Cyber Protect Cloud is most compared with Acronis Cyber Protect, AWS Backup, Veeam Backup for Microsoft 365, Synology C2 Backup and Veeam Backup & Replication, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup. See our Acronis Cyber Protect Cloud vs. MSP360 Backup report.
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