Acronis Cyber Protect Cloud vs MSP360 Backup comparison

Acronis and MSP360 are both solutions in the Cloud Backup category. Acronis is ranked #8 with an average rating of 8.6, while MSP360 is ranked #43 with an average rating of 7.0. Acronis holds a 1.6% mindshare in CB, compared to MSP360’s 0.7% mindshare. Additionally, 95% of Acronis users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Acronis Cyber Protect Cloud

Read 54 Acronis Cyber Protect Cloud reviews

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1,296 Comparison Views

95% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

893 Views
676 Comparison Views

100% willing to recommend

Acronis Cyber Protect Cloud

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and Acronis Cyber Protect Cloud compete in the data protection market. MSP360 has an edge in pricing and support, while Acronis appeals to those seeking comprehensive protection through advanced features.

Features: MSP360 Backup offers flexible storage options, encryption, and block-level transfers, appealing to businesses seeking customizable backup solutions. Acronis Cyber Protect Cloud integrates backup with cybersecurity features, such as anti-malware protection and vulnerability assessments, providing comprehensive security on a single platform.

Room for Improvement: MSP360 Backup could enhance its user interface and expand its compatibility with different operating systems. The initial setup process might benefit from further simplification. Acronis Cyber Protect Cloud could improve its deployment complexity and focus on enhancing its user training resources. It might also consider adding more customization options in its security features.

Ease of Deployment and Customer Service: MSP360 Backup is known for its straightforward deployment process and efficient support, which is advantageous for businesses with limited tech resources. While Acronis Cyber Protect Cloud is more complex to deploy, it compensates with strong technical support and robust service, ideal for larger enterprises needing extensive protection and support.

Pricing and ROI: MSP360 Backup is appreciated for its cost-effectiveness, offering a low setup cost and substantial ROI, making it attractive to budget-conscious businesses. Acronis Cyber Protect Cloud, despite a higher initial setup cost, justifies its pricing with advanced features promising higher security returns, suitable for businesses seeking long-term value in data protection.

To learn more, read our detailed Acronis Cyber Protect Cloud vs. MSP360 Backup Report (Updated: April 2025).

Buyer's Guide

Acronis Cyber Protect Cloud vs. MSP360 Backup

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect Cloud

Ranking in Cloud Backup

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

SaaS Backup (5th)

MSP360 Backup

Ranking in Cloud Backup

43rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (55th), Disaster Recovery (DR) Software (28th), MSP Backup (4th)

Mindshare comparison

As of May 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.6%, down from 1.8% compared to the previous year. The mindshare of MSP360 Backup is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Stavros Samiotis

Partner Account Manager at Interworks S.A.

Restores files accidentally deleted by developers and efficiently blocked a lot of attacks against our servers

The backup, the vulnerability assessment, and the anti-malware capabilities have been most impactful for data protection. Acronis approaches cybersecurity holistically, focusing on five key pillars: * Protection * Detection * Response * Recovery * Forensics It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends, including backups and deploying Malware Endpoint Detection and Response (EDR) systems alongside Security Orchestration, Automation, and Response (SOAR) systems. While it doesn't yet include features like password management or security awareness training for end-users, Acronis has announced plans to integrate those in upcoming updates.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The customer service and support are really good."

"Technical support is great."

"The management, backup, and recovery features are all very good."

"Acronis Cyber Protect Cloud provides unlimited backup features for Office 365 accounts."

"The update process is quite efficient. They send admin alerts one day in advance when updating data centers or products."

"A valuable feature is the user-friendly control management. I appreciate the integrated service, where just one agent and one virtual management are needed to handle everything. The solution is highly stable. I rate it a nine out of ten. The support has been consistently excellent. The initial setup is straightforward."

"The main strengths of Acronis lie in its cost-effectiveness, user-friendly interface, and comprehensive services."

"We turn on the solution and it works well for backing up our data, it is easy to use."

More Acronis Cyber Protect Cloud pros

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"It has allowed me to implement a cost effective, highly configurable solution."

"The solution is simple to use and easy to configure."

"Provides connectivity to a lot of different cloud storage solutions."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The initial setup is very easy. It's not overly complex."

More MSP360 Backup pros

Cons

"We'd like to see more integration for Nutanix, Oracle, et cetera."

"The solution should increase its security features."

"I think the pricing part of the solution is very complicated, making it an area of concern where improvements are required."

"I would like to see enhancements made to the security."

"Its mailbox migration feature needs improvement."

"We are forced to purchase space in Acronis' private cloud, which is expensive."

"I keep submitting a request for more flexible reporting. I'd like to create custom reports in my own way, rather than just combining the pre-defined modules."

"It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios. I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level. It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup."

More Acronis Cyber Protect Cloud cons

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The product could be more user-friendly."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

More MSP360 Backup cons

Pricing and Cost Advice

"Acronis is cost effective and I would rate it two out of ten."

"I recommend the tool's monthly licensing model."

"We pay for whatever we use, and they bill us accordingly."

"The solution is a bit expensive, but it's worth the price."

"It's a monthly payment of $1,000 USD."

"I have been using pay as you go with Acronis, so the price is good."

"It is good value for money."

"When we tested the scenario for over 20 employees, the cost was much lower than the other solutions in the market."

More Acronis Cyber Protect Cloud pricing and cost advice

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Its pricing needs improvement."

"It provides a good cost savings compared to our previous cloud backup."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

17%

Computer Software Company

15%

Real Estate/Law Firm

10%

Retailer

Computer Software Company

17%

Financial Services Firm

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?

It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.

See all answers

What needs improvement with Acronis Cyber Protect Cloud?

I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication. Specific areas also need improvement, and...

See all answers

What is your primary use case for Acronis Cyber Protect Cloud?

We are a distributor of cybersecurity and IT solutions. I am responsible for Acronis development in our country. We use both Acronis Cyber Protect On Prem and Cyber Protect Cloud.

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

Comparisons

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Compared 25% of the time

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Compared 16% of the time

Synology C2 Backup vs Acronis Cyber Protect Cloud

Compared 12% of the time

iDrive vs Acronis Cyber Protect Cloud

Compared 9% of the time

pCloud vs Acronis Cyber Protect Cloud

Compared 6% of the time

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Compared 29% of the time

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N-able Cove Data Protection vs MSP360 Backup

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NinjaOne vs MSP360 Backup

Compared 14% of the time

Comet Backup vs MSP360 Backup

Compared 11% of the time

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Product Reports

Buyer's Guide

Acronis Cyber Protect Cloud

May 2025

Download Acronis Cyber Protect Cloud product report

Buyer's Guide

MSP360 Backup

April 2025

Download MSP360 Backup product report

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud

Cloudberry Backup

Overview

Acronis Cyber Protect Cloud unifies backup, anti-malware, antivirus and endpoint management capabilities (such as vulnerability assessments, patch management, remote access and monitoring, etc.) in one integrated, easy-to-use solution designed for service providers. All your infrastructure is managed through a single console and you need just one agent on an endpoint to take advantage of all capabilities. The unique integration enables service providers to reduce complexity and make security a key part of their offering, while increasing SLAs, decreasing churn, and generating more recurring revenue. Featuring a set of essential cyber protection capabilities included at no cost or on a pay-as-you-go basis, Acronis Cyber Protect Cloud enables service providers to enhance their services with no upfront expense.

Acronis

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Zebra Systems

StratX

Buyer's Guide

Acronis Cyber Protect Cloud vs. MSP360 Backup

April 2025

Free Report: Acronis Cyber Protect Cloud vs. MSP360 Backup

Find out what your peers are saying about Acronis Cyber Protect Cloud vs. MSP360 Backup and other solutions. Updated: April 2025.

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