Acronis Cyber Protect Cloud vs MSP360 Backup comparison

Acronis and MSP360 are both solutions in the Cloud Backup category. Acronis is ranked #8 with an average rating of 8.6, while MSP360 is ranked #42 with an average rating of 7.0. Acronis holds a 1.6% mindshare in CB, compared to MSP360’s 0.8% mindshare. Additionally, 95% of Acronis users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Acronis Cyber Protect Cloud

Read 54 Acronis Cyber Protect Cloud reviews

1,754 Views
1,016 Comparison Views

95% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

893 Views
410 Comparison Views

100% willing to recommend

Acronis Cyber Protect Cloud

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and Acronis Cyber Protect Cloud compete in the data protection market. MSP360 has an edge in pricing and support, while Acronis appeals to those seeking comprehensive protection through advanced features.

Features: MSP360 Backup offers flexible storage options, encryption, and block-level transfers, appealing to businesses seeking customizable backup solutions. Acronis Cyber Protect Cloud integrates backup with cybersecurity features, such as anti-malware protection and vulnerability assessments, providing comprehensive security on a single platform.

Room for Improvement: MSP360 Backup could enhance its user interface and expand its compatibility with different operating systems. The initial setup process might benefit from further simplification. Acronis Cyber Protect Cloud could improve its deployment complexity and focus on enhancing its user training resources. It might also consider adding more customization options in its security features.

Ease of Deployment and Customer Service: MSP360 Backup is known for its straightforward deployment process and efficient support, which is advantageous for businesses with limited tech resources. While Acronis Cyber Protect Cloud is more complex to deploy, it compensates with strong technical support and robust service, ideal for larger enterprises needing extensive protection and support.

Pricing and ROI: MSP360 Backup is appreciated for its cost-effectiveness, offering a low setup cost and substantial ROI, making it attractive to budget-conscious businesses. Acronis Cyber Protect Cloud, despite a higher initial setup cost, justifies its pricing with advanced features promising higher security returns, suitable for businesses seeking long-term value in data protection.

To learn more, read our detailed Acronis Cyber Protect Cloud vs. MSP360 Backup Report (Updated: June 2025).

Buyer's Guide

Acronis Cyber Protect Cloud vs. MSP360 Backup

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect Cloud

Ranking in Cloud Backup

8th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

SaaS Backup (5th)

MSP360 Backup

Ranking in Cloud Backup

42nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (54th), Disaster Recovery (DR) Software (29th), MSP Backup (4th)

Mindshare comparison

As of June 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.6%, down from 1.8% compared to the previous year. The mindshare of MSP360 Backup is 0.8%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Vinoth Thangavelu

Head of Technology at Immensa

Effective data loss prevention and good for small and medium enterprises

We are almost ready to acquire ManageEngine Endpoint DLP Plus. We have a lot of tools. We currently use Acronis Cyber Protect and are looking at zero trust file transfer tools. We have hands-on experience with some tools and are continuously upgrading our infrastructure and security tools. We started with Acronis. I think we had McAfee before I joined, and then we switched to Acronis. We are okay with it. Price and features were the main reason you decided to go with Acronis. It is good value for the money.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The agent, which is installed on the system, can do Quality of Service."

"I have found many of the backup options valuable such as logging the event backup and the ability to run an analysis of the backup before you start for problems."

"The disaster recovery feature."

"The user interface is the most valuable feature for me because I can manage backups and teams in one console."

"The product offers a user-friendly dashboard and a seamless backup process"

"The ease of implementation is the solution's most valuable feature."

"The solution is reliable and relatively easy to use."

"The most valuable features are the automated backup, and that you are able to manage all of your devices centrally."

More Acronis Cyber Protect Cloud pros

"It has allowed me to implement a cost effective, highly configurable solution."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The initial setup is very easy. It's not overly complex."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The most valuable feature of MSP360 Backup is its reliability."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"Provides connectivity to a lot of different cloud storage solutions."

"MSP360 Backup's most valuable feature is its backup interface."

More MSP360 Backup pros

Cons

"There could be some changes done to the action page to simplify it."

"There is more room for improvement in the training."

"It would be better if the price of the solution was improved for medium-sized businesses. Moreover, the email security should be improved. We are awaiting new updates on the product."

"I would like to have support for agentless backup, where you don't have to install an agent on the host."

"I would like to see more mature XDR and EDR features."

"I don't see any room for improvement in the solution itself, but their marketing could be better. Dealers and customers aren't aware of this product or the company, so maybe they should concentrate more on marketing."

"It could be a little more user-friendly. The technical support also should be improved."

"Its mailbox migration feature needs improvement."

More Acronis Cyber Protect Cloud cons

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The solution's pricing is very high."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The product could be more user-friendly."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

More MSP360 Backup cons

Pricing and Cost Advice

"Acronis Cyber Protect Cloud is an expensive solution."

"The cost of Acronis Backup Cloud is good. They have several licensing models that customers can choose from."

"It's a subscription license with free trial licenses."

"It is not a cheap product."

"I rate the solution's pricing a six out of ten. You don't have to pay any additional costs."

"With the price, there is a certain limitation on terabytes but no limits on how many servers or how many services you can run."

"The solution is moderately priced."

"We pay monthly for the use of the solution."

More Acronis Cyber Protect Cloud pricing and cost advice

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"We have a very good return on investment."

"It provides a good cost savings compared to our previous cloud backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

17%

Computer Software Company

15%

Real Estate/Law Firm

Retailer

Computer Software Company

15%

Construction Company

Educational Organization

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?

It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.

See all answers

What needs improvement with Acronis Cyber Protect Cloud?

I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication. Specific areas also need improvement, and...

See all answers

What is your primary use case for Acronis Cyber Protect Cloud?

We are a distributor of cybersecurity and IT solutions. I am responsible for Acronis development in our country. We use both Acronis Cyber Protect On Prem and Cyber Protect Cloud.

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

Comparisons

Acronis Cyber Protect vs Acronis Cyber Protect Cloud

Compared 24% of the time

AWS Backup vs Acronis Cyber Protect Cloud

Compared 14% of the time

Synology C2 Backup vs Acronis Cyber Protect Cloud

Compared 13% of the time

iDrive vs Acronis Cyber Protect Cloud

Compared 9% of the time

pCloud vs Acronis Cyber Protect Cloud

Compared 6% of the time

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Acronis Cyber Protect vs MSP360 Backup

Compared 22% of the time

Veeam Data Platform vs MSP360 Backup

Compared 20% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 12% of the time

NinjaOne vs MSP360 Backup

Compared 10% of the time

Comet Backup vs MSP360 Backup

Compared 9% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Acronis Cyber Protect Cloud

June 2025

Download Acronis Cyber Protect Cloud product report

Buyer's Guide

MSP360 Backup

June 2025

Download MSP360 Backup product report

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud

Cloudberry Backup

Overview

Acronis Cyber Protect Cloud unifies backup, anti-malware, antivirus and endpoint management capabilities (such as vulnerability assessments, patch management, remote access and monitoring, etc.) in one integrated, easy-to-use solution designed for service providers. All your infrastructure is managed through a single console and you need just one agent on an endpoint to take advantage of all capabilities. The unique integration enables service providers to reduce complexity and make security a key part of their offering, while increasing SLAs, decreasing churn, and generating more recurring revenue. Featuring a set of essential cyber protection capabilities included at no cost or on a pay-as-you-go basis, Acronis Cyber Protect Cloud enables service providers to enhance their services with no upfront expense.

Acronis

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Zebra Systems

StratX

Buyer's Guide

Acronis Cyber Protect Cloud vs. MSP360 Backup

June 2025

Free Report: Acronis Cyber Protect Cloud vs. MSP360 Backup

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