Acronis Cyber Protect Cloud vs MSP360 Backup comparison

Acronis and MSP360 are both solutions in the Cloud Backup category. Acronis is ranked #8 with an average rating of 8.5, while MSP360 is ranked #46. Acronis holds a 1.6% mindshare in CB, compared to MSP360’s 0.9% mindshare. Additionally, 95% of Acronis users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Acronis Cyber Protect Cloud

Read 54 Acronis Cyber Protect Cloud reviews

1,909 Views
1,642 Comparison Views

95% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

1,420 Views
824 Comparison Views

100% willing to recommend

Acronis Cyber Protect Cloud

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and Acronis Cyber Protect Cloud compete in the data protection market. MSP360 has an edge in pricing and support, while Acronis appeals to those seeking comprehensive protection through advanced features.

Features: MSP360 Backup offers flexible storage options, encryption, and block-level transfers, appealing to businesses seeking customizable backup solutions. Acronis Cyber Protect Cloud integrates backup with cybersecurity features, such as anti-malware protection and vulnerability assessments, providing comprehensive security on a single platform.

Room for Improvement: MSP360 Backup could enhance its user interface and expand its compatibility with different operating systems. The initial setup process might benefit from further simplification. Acronis Cyber Protect Cloud could improve its deployment complexity and focus on enhancing its user training resources. It might also consider adding more customization options in its security features.

Ease of Deployment and Customer Service: MSP360 Backup is known for its straightforward deployment process and efficient support, which is advantageous for businesses with limited tech resources. While Acronis Cyber Protect Cloud is more complex to deploy, it compensates with strong technical support and robust service, ideal for larger enterprises needing extensive protection and support.

Pricing and ROI: MSP360 Backup is appreciated for its cost-effectiveness, offering a low setup cost and substantial ROI, making it attractive to budget-conscious businesses. Acronis Cyber Protect Cloud, despite a higher initial setup cost, justifies its pricing with advanced features promising higher security returns, suitable for businesses seeking long-term value in data protection.

To learn more, read our detailed Acronis Cyber Protect Cloud vs. MSP360 Backup Report (Updated: September 2025).

Buyer's Guide

Acronis Cyber Protect Cloud vs. MSP360 Backup

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect Cloud

Ranking in Cloud Backup

8th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

SaaS Backup (3rd)

MSP360 Backup

Ranking in Cloud Backup

46th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (60th), Disaster Recovery (DR) Software (34th), MSP Backup (7th)

Mindshare comparison

As of October 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.6%, up from 1.6% compared to the previous year. The mindshare of MSP360 Backup is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Market Share Distribution
Product	Market Share (%)
Acronis Cyber Protect Cloud	1.6%
MSP360 Backup	0.9%
Other	97.5%

Cloud Backup

Featured Reviews

Stavros Samiotis

Partner Account Manager at Interworks S.A.

Restores files accidentally deleted by developers and efficiently blocked a lot of attacks against our servers

The backup, the vulnerability assessment, and the anti-malware capabilities have been most impactful for data protection. Acronis approaches cybersecurity holistically, focusing on five key pillars: * Protection * Detection * Response * Recovery * Forensics It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends, including backups and deploying Malware Endpoint Detection and Response (EDR) systems alongside Security Orchestration, Automation, and Response (SOAR) systems. While it doesn't yet include features like password management or security awareness training for end-users, Acronis has announced plans to integrate those in upcoming updates.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"From a security standpoint, it provides robust protection to prevent system crashes and data loss."

"I would recommend this solution. It's easy and fast, you don't need to be on-premises you can use it from anywhere."

"The disaster recovery feature."

"The customer service and support are really good."

"The most valuable features are the automated backup, and that you are able to manage all of your devices centrally."

"Acronis Cyber Protect Cloud has very easy backup and recovery capabilities."

"We turn on the solution and it works well for backing up our data, it is easy to use."

"The product is a good anti-ransomware solution."

More Acronis Cyber Protect Cloud pros

"The solution is easy to access and handles things efficiently."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The solution is simple to use and easy to configure."

"Technical support is very good."

"The most valuable feature of MSP360 Backup is its reliability."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The initial setup is very easy. It's not overly complex."

"General ease of use and performance of the Windows version is the most valuable feature."

More MSP360 Backup pros

Cons

"Acronis Backup Cloud can improve by having fewer updates and patches to the solution. Additionally, should improve the functions that already exist in the solution rather than add new ones."

"Acronis may claim it's due to security reasons, but I believe there should be an option to delete specific files from old backups stored on the Acronis Cloud. Currently, there is no such feature, and I strongly feel the need for a deletion option for erroneous backups."

"There could be some changes done to the action page to simplify it."

"While we use the product to perform daily backups, restoring them from the cloud server often takes a significant amount of time."

"The platform's interface could be user-friendly."

"Acronis Cyber Protect Cloud needs to be more flexible with its pricing."

"I don't see any room for improvement in the solution itself, but their marketing could be better. Dealers and customers aren't aware of this product or the company, so maybe they should concentrate more on marketing."

"For you to actually see the full logs, you have to use additional tools or even contact support so they can pull them with own tools."

More Acronis Cyber Protect Cloud cons

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

More MSP360 Backup cons

Pricing and Cost Advice

"I am not the one who is paying for it, but based on what I know, it is not very expensive. It has a good price."

"There is a free trial available in order for people to evaluate it."

"I would rate the pricing of Acronis Cyber Protect Cloud as five out of ten"

"Acronis Cyber Protect Cloud is an expensive solution."

"It is good value for money."

"I recommend the tool's monthly licensing model."

"The solution is moderately priced, where it is neither cheap nor expensive."

"It's a subscription license with free trial licenses."

More Acronis Cyber Protect Cloud pricing and cost advice

"The solution is expensive."

"Its pricing needs improvement."

"We have a very good return on investment."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

"It provides a good cost savings compared to our previous cloud backup."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

19%

Computer Software Company

14%

Real Estate/Law Firm

Retailer

Computer Software Company

Educational Organization

Manufacturing Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	4
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?

It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.

See all answers

What needs improvement with Acronis Cyber Protect Cloud?

I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication. Specific areas also need improvement, and...

See all answers

What is your primary use case for Acronis Cyber Protect Cloud?

We are a distributor of cybersecurity and IT solutions. I am responsible for Acronis development in our country. We use both Acronis Cyber Protect On Prem and Cyber Protect Cloud.

See all answers

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Product Reports

Buyer's Guide

Acronis Cyber Protect Cloud

October 2025

Download Acronis Cyber Protect Cloud product report

Buyer's Guide

MSP360 Backup

September 2025

Download MSP360 Backup product report

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud

Cloudberry Backup

Overview

Acronis Cyber Protect Cloud unifies backup, anti-malware, antivirus and endpoint management capabilities (such as vulnerability assessments, patch management, remote access and monitoring, etc.) in one integrated, easy-to-use solution designed for service providers. All your infrastructure is managed through a single console and you need just one agent on an endpoint to take advantage of all capabilities. The unique integration enables service providers to reduce complexity and make security a key part of their offering, while increasing SLAs, decreasing churn, and generating more recurring revenue. Featuring a set of essential cyber protection capabilities included at no cost or on a pay-as-you-go basis, Acronis Cyber Protect Cloud enables service providers to enhance their services with no upfront expense.

Acronis

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Zebra Systems

StratX

Buyer's Guide

Acronis Cyber Protect Cloud vs. MSP360 Backup

September 2025

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