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Acronis Cyber Protect Cloud vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
9th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
SaaS Backup (3rd)
MSP360 Backup
Ranking in Cloud Backup
47th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (58th), Disaster Recovery (DR) Software (33rd), MSP Backup (7th)
 

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.4%, down from 1.5% compared to the previous year. The mindshare of MSP360 Backup is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Cloud1.4%
MSP360 Backup1.3%
Other97.3%
Cloud Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has one console for many loads and one backup for many recovery options. Converting backups as a virtual machine offers an edge as a low-cost Disaster Recovery solution."
"Data protection and ransomware protection are the most valuable features of the solution."
"The platform's most valuable features include its backup functionality, particularly the snapshot and image backup capabilities."
"It provides quick backup recovery."
"It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends."
"I do not need to touch my firewall, especially when it is managed by the provider and takes ages to do a single NAT."
"The user interface is the most valuable feature for me because I can manage backups and teams in one console."
"The centralized management dashboard helps with team efficiency as well as handling security tasks."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"MSP360 Backup's most valuable feature is its backup interface."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."
"Provides connectivity to a lot of different cloud storage solutions."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Client-side encryption minimizes worries about data being captured on the back-end."
"General ease of use and performance of the Windows version is the most valuable feature."
 

Cons

"User interface improvements: I think this needs to be done in the navigation path into the UIs, mainly for the reseller interfaces."
"Its mailbox migration feature needs improvement."
"Not many people know about this product, so they may need to concentrate more on marketing."
"One of the areas where the product could be improved is its online cloud backup."
"We'd like to see more integration for Nutanix, Oracle, et cetera."
"​The logs could be better. Logs through the website are just too simple and basic.​"
"There could be some changes done to the action page to simplify it."
"I would like to see more mature XDR and EDR features."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."
"The main improvement is that it should have GDPR compliance. That's the problematic point."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The other issue is that I don't like the implementation of the SQL backup."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
 

Pricing and Cost Advice

"Acronis is cost effective and I would rate it two out of ten."
"The cost of Acronis Backup Cloud is good. They have several licensing models that customers can choose from."
"Its cost depends on storage size and number of endpoints."
"With the price, there is a certain limitation on terabytes but no limits on how many servers or how many services you can run."
"It's a subscription license with free trial licenses."
"The product’s pricing is expensive."
"The solution is moderately priced, where it is neither cheap nor expensive."
"Acronis Cyber Protect Cloud is an expensive solution."
"The solution is expensive."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Pricing is reasonable although can be quite a large upfront cost."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"We have a very good return on investment."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Computer Software Company
9%
Marketing Services Firm
7%
Healthcare Company
6%
Construction Company
11%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
Ask a question
Earn 20 points
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
Cloudberry Backup
 

Overview

 

Sample Customers

Zebra Systems
StratX
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. MSP360 Backup and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.