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Acronis Cyber Protect Cloud vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
14th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
SaaS Backup (3rd)
MSP360 Backup
Ranking in Cloud Backup
44th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (57th), Disaster Recovery (DR) Software (32nd), MSP Backup (6th)
 

Mindshare comparison

As of July 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.4%, down from 1.6% compared to the previous year. The mindshare of MSP360 Backup is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Cloud1.4%
MSP360 Backup1.5%
Other97.1%
Cloud Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The disaster recovery feature."
"I like the disaster recovery feature of this solution and the interface is great."
"It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends."
"The agent, which is installed on the system, can do Quality of Service."
"The most valuable feature of Acronis Backup Cloud is the ease of management."
"The product offers very easy configuration capabilities."
"The most valuable features are the automated backup, and that you are able to manage all of your devices centrally."
"Technically, the solution is good, but we also have to look at the ecosystem, the pricing policy, and such things."
"The solution is simple to use and easy to configure."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Technical support is very good."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
 

Cons

"I have found that the solution is not as stable as it could be. When there are some errors it is difficult to know what took place to resolve them."
"What's lacking in Acronis Backup Cloud is a unified dashboard or console that lets you see the backup status of all clients."
"The Acronis Cyber Protect Cloud server could improve by having better performance."
"The platform's interface could be user-friendly."
"The pricing policies could be improved. So in future releases of the product, I would like to see better pricing, primarily."
"They could support Linux OS primarily for servers."
"I would like to see enhancements made to the security."
"​For you to actually see the full logs, you have to use additional tools or even contact support so they can pull them with own tools."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The solution's pricing is very high."
"The graphics are looking a bit old and should be updated."
"The interface could use some updating."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The product could be more user-friendly."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
 

Pricing and Cost Advice

"The solution is a bit expensive for medium-sized companies."
"When we tested the scenario for over 20 employees, the cost was much lower than the other solutions in the market."
"I am not the one who is paying for it, but based on what I know, it is not very expensive. It has a good price."
"The cost of Acronis Backup Cloud is good. They have several licensing models that customers can choose from."
"Acronis offers a 30-day free trial of the product."
"It is not a cheap product."
"I rate the solution's pricing a six out of ten. You don't have to pay any additional costs."
"The product’s pricing is expensive."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Computer Software Company
8%
Construction Company
8%
Financial Services Firm
7%
Construction Company
15%
Financial Services Firm
13%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What is your experience regarding pricing and costs for Acronis Cyber Protect Cloud?
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors. It is well-suited for tech companies and institutes.
Ask a question
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Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
Cloudberry Backup
 

Overview

 

Sample Customers

Zebra Systems
StratX
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. MSP360 Backup and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.