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Acronis Cyber Protect vs Arcserve UDP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
123
Ranking in other categories
Cloud Backup (6th)
Arcserve UDP
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (16th)
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 3.4%, down from 4.7% compared to the previous year. The mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect3.4%
Arcserve UDP1.1%
Other95.5%
Backup and Recovery
 

Featured Reviews

Mohamed Naeem - PeerSpot reviewer
Has ensured reliable data protection and quick recovery across various industries
The features of Acronis Cyber Protect that I find most useful for my customers are the Vault, data protection, and the ability to protect and access data anytime with the Vault feature. The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats. AI is a good asset in protecting cybersecurity because it provides inception into threats and how to react with them before securing. It is very important and a great asset as a feature. The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault. Users can gain access to their data anytime. My future work will require mobility, so cloud-based access to data will be very beneficial.
TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitely say the backup and recovery. It used to be a separate module. It was a recovery part and it would literally duplicate the machine to bare bones."
"The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."
"The user interface (UI) is easy to use."
"One of its most valuable aspects is its user-friendly interface."
"Acronis has a very rich functionality."
"The most valuable feature is the quick restoration. We can restore the data quickly."
"The solution is stable and reliable."
"The most valuable feature is its ability to back up and recover our production environment from ransomware."
"One of the things that I do like about it is that it has a very good deduplication feature."
"The data protection functionality is the most valuable feature of this solution."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"The ROI is very good because of the speed of the backup."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"The most valuable feature of Arcserve UDP is live replication."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"It is very stable."
 

Cons

"At this stage, Acronis Cyber Protect helps me to overcome nothing because it actually caused more problems than it solved."
"The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement."
"No technical support and minimal documentation."
"There are some limitations to the backup."
"The solution needs to have better stability. I would like to improve the tool’s support through calls."
"The reporting can be improved."
"The solution's reporting feature could be better."
"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"The support could be more knowledgeable and faster."
"A lot of their new technologies are not very good."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"We could not go into granular details of retrieving backup information."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"The tool doesn't provide cloud integration in India."
 

Pricing and Cost Advice

"Our licensing fees are on a yearly basis."
"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."
"It has already paid off itself in the first few months that we implemented it."
"The price of the solution is reasonable."
"There is a license required for this solution and it can be on a monthly basis."
"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."
"The price is reasonable."
"The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"As an MSP partner, I believe that the prices are fair."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The price of StorageCraft ShadowProtect is competitive in the market."
"The solution is priced well compared to other solutions."
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Answers from the Community

JT
Sep 17, 2021
Sep 17, 2021
I agree with @Syed Abid Hussain. Arcserve is a true DR / Ransomware enabled solution for all businesses and when compared apples to apples to other solutions, very affordable. It is available in cloud, hybrid cloud and appliance, your choice. Use the cloud solution and keep what you have if you like, or replace it all with ARCSERVE. Is it good? I think it is underrated personally. Arcserve j...
See 2 answers
Syed Abid  - PeerSpot reviewer
Aug 6, 2021
Acronis is good but with very limited features also expensive. Arcserve has more features like Integrated DR, ransomware security, malware detection. different backups support, multiple hardware support. Also, pricing is lower than Acronis. if you need just backup service Acronis is good while Arcserve UDP is a full-fledged complete suite for small, medium & large-scale businesses.
Bret Mantey - PeerSpot reviewer
Sep 17, 2021
I agree with @Syed Abid Hussain.  Arcserve is a true DR / Ransomware enabled solution for all businesses and when compared apples to apples to other solutions, very affordable.  It is available in cloud, hybrid cloud and appliance, your choice.  Use the cloud solution and keep what you have if you like, or replace it all with ARCSERVE. Is it good? I think it is underrated personally. Arcserve just received PC Editors choice, which isn't too shabby.  I've worked with Arcserve for a while and it is a "SET AND FORGET" solution when configured properly. I also know many who use it who only have issues due to misconfiguring the software. Never place it directly on your domain is a starter suggestion. Arcserve gives you: Global deduplication Direct-to-cloud backup WAN-optimized replication Agentless backup for VMware and Hyper-V Backup of CIFS/NFS Cross-platform Virtual Standby and Recovery P2P, P2V, V2P and V2V migrationWhat doesn't Acronis do? It does not have integrated DR and backup appliances,  Not secured from ransomware and malware (Arcserve uses SOPHOS) Limited to no tape support for devices No agentless Nutanix AHV backup and support of Nutanix Objects No support for Solaris / IBM AIX / HP-UX / FreeBSD / IBM System z No SLA/RTO/RPO reports Doe not have continuous availability and CDP No Email archiving So it truly depends upon what you are really looking for in a solution. I hope this helps. 
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
12%
Manufacturing Company
8%
Retailer
4%
Computer Software Company
17%
Manufacturing Company
9%
Non Profit
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise15
Large Enterprise23
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
StorageCraft ShadowProtect, StorageCraft Backup Analyzer
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Find out what your peers are saying about Acronis Cyber Protect vs. Arcserve UDP and other solutions. Updated: September 2025.
872,029 professionals have used our research since 2012.