"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."
"The solution is exceptional for desktop backup."
"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."
"The interface is easy to use. They keep on adding new features. Acronis recently added multi-platform support."
"The performance has been fine so far."
"It actually does its job very well and has interesting capabilities, but it has the most awful interface."
"The administration is pretty flexible in terms of defining a multi-tenant type of setup."
"In my opinion, it's the best product for end-users and PCs."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The standard backup and restore feature is most used."
"I would recommend it if there is a general case."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The most valuable feature is the duplication."
"One of the things that I do like about it is that it has a very good deduplication feature."
"I would like to have more hardware space. It would make it better. I would like to have two more terabytes."
"It supports Microsoft SQL and Microsoft Exchange, but it does not support Oracle databases or Postgres."
"The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement."
"It would be better if they made it easier to obtain images for laptops and desktops. It isn't easy right now to have many different types of desktop computers. This is because Microsoft is changing a lot of things in Windows 10."
"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."
"When an error occurs, the information is not always easy to understand and these messages should be made more clear."
"We have issues with the SQL databases which are a little shaky."
"We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"Its interface can be improved. I find it unintuitive."
"We could not go into granular details of retrieving backup information."
Acronis Backup is ranked 9th in Backup and Recovery Software with 31 reviews while Arcserve UDP is ranked 47th in Backup and Recovery Software with 6 reviews. Acronis Backup is rated 8.0, while Arcserve UDP is rated 6.6. The top reviewer of Acronis Backup writes "A stable and scalable backup solution with superior image restoring capabilities". On the other hand, the top reviewer of Arcserve UDP writes "Backs up pretty much everything that we've got, but needs a more intuitive interface and more integrations". Acronis Backup is most compared with Veeam Backup & Replication, Veritas Backup Exec, Veeam Backup for Office 365, Commvault and Dell EMC PowerProtect DD (Data Domain), whereas Arcserve UDP is most compared with Veeam Backup & Replication, Commvault, Veritas Backup Exec, Azure Backup and Cohesity DataProtect. See our Acronis Backup vs. Arcserve UDP report.
See our list of best Backup and Recovery Software vendors.
We monitor all Backup and Recovery Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I agree with @Syed Abid Hussain.
Arcserve is a true DR / Ransomware enabled solution for all businesses and when compared apples to apples to other solutions, very affordable. It is available in cloud, hybrid cloud and appliance, your choice. Use the cloud solution and keep what you have if you like, or replace it all with ARCSERVE.
Is it good? I think it is underrated personally. Arcserve just received PC Editors choice, which isn't too shabby. I've worked with Arcserve for a while and it is a "SET AND FORGET" solution when configured properly. I also know many who use it who only have issues due to misconfiguring the software. Never place it directly on your domain is a starter suggestion.
Arcserve gives you:
What doesn't Acronis do?
So it truly depends upon what you are really looking for in a solution. I hope this helps.
Acronis is good but with very limited features also expensive.
Arcserve has more features like Integrated DR, ransomware security, malware detection. different backups support, multiple hardware support. Also, pricing is lower than Acronis.
if you need just backup service Acronis is good while Arcserve UDP is a full-fledged complete suite for small, medium & large-scale businesses.