

Find out what your peers are saying about Amazon Web Services (AWS), Genesys, Five9 and others in Contact Center Platforms.
| Product | Mindshare (%) |
|---|---|
| Acqueon Engagement for Amazon Connect | 1.1% |
| Genesys Cloud CX | 13.8% |
| Amazon Connect | 13.0% |
| Other | 72.1% |
| Product | Mindshare (%) |
|---|---|
| Hyperglance | 0.8% |
| IBM Turbonomic | 5.9% |
| Cloudability | 5.9% |
| Other | 87.4% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
Add omnichannel campaign management and predictive dialing to Amazon Connect. Turn Amazon Connect into a complete inbound and outbound contact center solution with the addition of proactive engagement and multichannel campaigns.
Hyperglance offers a comprehensive approach to managing multi-cloud environments, emphasizing cost optimization, resource visualization, and automation that enhance productivity and efficiency.
Hyperglance is known for its ability to visualize and optimize multi-cloud infrastructures. It effectively manages cloud costs by delivering real-time spending insights and reduction opportunities, enhancing security compliance, and unifying resource management across platforms to prevent vendor lock-in. Users appreciate its capabilities for tracking costs, visualizing environments, and streamlining cloud expense optimization.
What key features does Hyperglance offer?In specific industries, Hyperglance supports organizations in maintaining efficiency across complex cloud systems. Its real-time mapping and insightful recommendations are particularly valuable in sectors with dynamic resource needs, such as finance and healthcare, where cost control and compliance are critical. The platform's ability to deliver actionable insights ensures these sectors can manage their multi-cloud environments effectively, enhancing both performance and security standards across their operations.
We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.