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In terms of what could be improved, when you look at the visibility of what is going on in the history, you have to go back through the logs. But these boxes are so consecutively busy all the time and the level of logging is so robust, sometimes it's hard to find things directly in the box and you have to go back to the log server to go find out what a session was. Sometimes we have our AD team having problems and they're looking for a specific real host, a real client, that it's coming from, and they don't see it because we're doing a network address translation from the load balancer to the real server and all they see is the load balancer. In order to correlate that back to a real client, we need to go back to the log servers, then go and find it. The reporting piece of that hasn't been 100% easy to do because of its volume and that it gets really large.
