42Gears SureMDM vs Ivanti Autonomous Endpoint Management comparison

42Gears SureMDM vs. Ivanti Autonomous Endpoint Management

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Featured Reviews

Anumula Hitesh

Senior Business Development Executive at Digitaltrack

Centralized device management has automated onboarding and improves remote security compliance

One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.

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Giridharan G

Head Of Department at Waycool

Used to control mobile devices

Remote Wipe is one of the vital options everybody looks for in 42Gears SureMDM or any MDM product. We are trying to get the latest product updates as much as possible, and it is mostly automated. Two to three engineers are involved in the solution’s maintenance. I would recommend the solution to other users. Overall, I rate the solution an eight or nine out of ten.

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reviewer2882148

Director at a tech vendor with 501-1,000 employees

Automated onboarding has saved hundreds of hours and now standardizes device security globally

In terms of how Ivanti Neurons for UEM can be improved, I think there's potential for automation of some repetitive tasks. The device provisioning process has already become very close to zero-touch, but the patch deployment is still scheduled and policy-driven. As a result, I believe we can reduce endpoint administration further. I also think the number of integrations and the scalability of the tool can be improved, along with customer service, as we've encountered some issues in certain countries. Regarding the needed improvements, particularly concerning integrations or customer service challenges, we have had problems with integration with some third-party tools requiring additional configuration and testing. Occasionally, we also experienced delays between systems, particularly with user group changes and device compliance updates. The accuracy and reliability of output from Ivanti's AI can be improved. We notice that the AI-driven insights are useful, but there are anomalies and some false positives. Since we are still in a validation period, I cannot provide a definitive mark, but I believe that accuracy should be enhanced, especially for more complex and environment-specific issues where human intervention is still needed.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best thing about Intune for the customers is simply that it's included in the different plans of Microsoft 365."

"Intune is a very good cloud solution for managing devices."

"Autopilot is the most valuable feature of Microsoft Intune."

"The Mobile Device Management in Intune is a valuable feature."

"After implementing Microsoft Intune, we have seen a 50 to 70% reduction in device provisioning time and a 30 to 40% reduction in routine endpoint management efforts, allowing our IT team to focus less on routine management and providing faster software deployment while experiencing a significant reduction in support tickets."

"Intune is the best tool going forward because everyone is moving to the cloud."

"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."

"The Advanced Endpoint Analytics in Microsoft Intune has improved and helps us proactively detect and remediate anomalies in endpoints."

More Microsoft Intune pros

"The solution is stable and reliable."

"This solution is very dynamic. I can do what I need to do with it."

"The solution is very scalable, you can do many things at different times and it requires only one staff person for maintenance."

"Payloads, application publishing, and cataloging features are valuable to our customers."

"The tool's most valuable feature is a remote connection to the devices. You can also push and lock applications. It helps us lock devices for professional use to control which applications can be installed."

"Their support is mind-blowing."

"The solution's customer support is good."

"The most valuable features of 42Gears SureMDM include tracking location and pushing applications."

More 42Gears SureMDM pros

"Ivanti Patch's most valuable features are the patch module and the package distribution."

"The products are quite good when they are operational."

"This is an extremely robust product, very easy to use, as well as extremely efficient and accurate, and most of our customers just set it and forget it while it does all of the automatic patching month after month."

"AI-powered automation and self-healing are additional features that automatically fix common issues and reduce manual work."

"Thanks to Ivanti Autonomous Endpoint Management capabilities, we automatically monitor and remediate, perform risk-based prioritization and automation, and configure automated fixes."

"I experience every day how the unified platform has really optimized IT and security operations processes since patch management automatically patches the vulnerabilities."

"The user interface is user-friendly."

"Ivanti Neurons for UEM has positively impacted my organization by enabling faster patch deployment, quicker identification of non-compliant devices, and less time spent on manual endpoint administration."

More Ivanti Autonomous Endpoint Management pros

Cons

"Reporting needs improvement."

"The most significant issue I encounter is troubleshooting when a policy is not applying or a device is showing non-compliant; the error messages can be pretty vague, which makes it necessary for me to dig around and piece things together myself."

"I find the price for Microsoft Intune too high, which represents an area for improvement in Microsoft's pricing model."

"The interface is easy, but it is not user-friendly when evaluating the overall user experience of Microsoft Intune."

"There is room for improvement in Microsoft Intune's understanding and user experience as the interface is easy to navigate for deploying applications and finding user information, but I think there should be a reduction in dependency on on-premises infrastructure and focus on artificial intelligence and automation to improve further."

"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."

"In future releases, I would like to see better integration with Apple products."

"The solution could improve its flexibility."

More Microsoft Intune cons

"The solution’s pricing could be made cheaper."

"The user interface and customization features are not the best and could be improved."

"The product is not so convenient to deploy or to configure."

"User creation on Mac must be improved."

"42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert."

"Online information regarding used cases specific to 42Gears SureMDM will help us do configuration changes more comfortably."

"As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears."

"The dashboards could be improved."

"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."

"The biggest improvement I would like to see in Ivanti Neurons for UEM is a more intuitive interface with simpler navigation for common tasks."

"I noticed one thing when comparing Ivanti Autonomous Endpoint Management with other software in the market, such as Cherwell, where we can see the rating of the person. In Ivanti Autonomous Endpoint Management, I feel the individual ratings and feedback feature is missing."

"The price being quite high and the limited container storage are areas that have room for improvement."

"We would like the initial setup to be simpler."

"Regarding how Ivanti Neurons for UEM can be improved, the dashboard can be quite complex for first-time users and even small-scale organizations."

"From my perspective of having just moved away from the product, I would probably give it a six."

"The biggest problem that I have with technical support is that it is not regional and we are dealing with time differences."

More Ivanti Autonomous Endpoint Management cons

Pricing and Cost Advice

"For organizations that are a Microsoft shop, the pricing is compelling."

"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."

"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."

"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."

"It is not expensive."

"Pricing can be improved."

"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."

"It's affordable for the protection it gives. There are no additional costs."

More Microsoft Intune pricing and cost advice

"The tool is expensive and priced at 39 dollars yearly. The pricing is fixed and I would rate it a seven-point five out of ten."

"I rate the tool's pricing a four out of ten."

"We pay a yearly licensing fee for 42Gears SureMDM, which is comparatively expensive for an enterprise license."

"Their pricing structure is very good against the competition. Pricing is definitely not a challenge here."

"There is an option to make yearly or monthly payments towards the licensing costs attached to the solution. Price-wise, the product is okay."

"I am satisfied with the price of this solution."

"42Gears SureMDM is not an expensive solution."

"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."

"My impression is that MobileIron is very expensive."

"The price of MobileIron UEM is very good."

"The solution is affordable."

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."

"The solution is expensive compared to other products."

"The license can get expensive if you have a lot of nodes."

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Financial Services Firm

Outsourcing Company

Computer Software Company

15%

Retailer

14%

Manufacturing Company

Outsourcing Company

Comms Service Provider

11%

Manufacturing Company

10%

Outsourcing Company

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	187

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	11
Large Enterprise	32

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What is your experience regarding pricing and costs for Ivanti Neurons for UEM?

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My experience with pricing, setup costs, and licensing is that it is quite high.

What needs improvement with Ivanti Neurons for UEM?

Ivanti Autonomous Endpoint Management can be improved by allowing me to drive optimization, proactive monitoring, and...

What is your primary use case for Ivanti Neurons for UEM?

My main use case for Ivanti Autonomous Endpoint Management is support. I use Ivanti Autonomous Endpoint Management in...

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Product Reports

Microsoft Intune

Download Microsoft Intune product report

Enterprise Mobility Management (EMM)

Download 42Gears SureMDM product report

Ivanti Autonomous Endpoint Management

Download Ivanti Autonomous Endpoint Management product report

Ivanti Autonomous Endpoint Management report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

SureMDM

Ivanti Neurons for Patch Management,Ivanti Neurons for RBVM,Ivanti Neurons for VULN KB,Ivanti Mobile Threat Defense,Ivanti Neurons for Spend Intelligence, Ivanti Neurons Patch for Intune, Ivanti Neurons for EASM

Interactive Demo

Demo not available

Microsoft

Demo not available

42Gears

Ivanti

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

42Gears SureMDM is a Unified Endpoint Management (UEM) solution that enables organizations to secure, manage, and monitor enterprise devices from a centralized console. Designed for businesses of all sizes, SureMDM supports a wide range of endpoints, including Android, Windows, iOS, iPadOS, macOS, Linux, ChromeOS, VR devices, rugged devices, wearables, and IoT endpoints.

The platform helps organizations streamline device provisioning, application management, security enforcement, remote troubleshooting, device tracking, and compliance monitoring throughout the device lifecycle. SureMDM supports modern enrollment methods such as Android Zero-touch, Samsung Knox Mobile Enrollment, Apple Business Manager (ABM), Apple School Manager (ASM), Windows Autopilot, and Android Enterprise deployments.

Beyond endpoint management, SureAccess is available as an add-on to SureMDM, enabling Zero Trust Network Access (ZTNA) for secure access to enterprise applications and resources based on device posture, user identity, and access policies. It helps organizations secure remote workers, contractors, and distributed teams while reducing reliance on traditional VPN-based access models.

SureIdP is also available as an add-on to SureMDM, providing Identity and Access Management (IAM) capabilities such as centralized authentication, Single Sign-On (SSO), user provisioning, and access control. It helps organizations simplify identity management while strengthening security and compliance across enterprise applications and services.

Widely adopted across industries including logistics, retail, healthcare, manufacturing, education, transportation, field services, and financial services, SureMDM enables IT teams to manage distributed device fleets while maintaining security, operational efficiency, and regulatory compliance.

Key Features

Unified endpoint management across Android, iOS, iPadOS, macOS, Windows, Linux, ChromeOS, VR, and IoT devices
Zero-touch and automated device enrollment
Application deployment, management, and updates
Remote support, remote control, and troubleshooting
Kiosk mode and device lockdown capabilities
Location tracking, geofencing, and asset visibility
Compliance monitoring and policy enforcement
OS and firmware update management
Secure remote access and unattended device management
Reporting, analytics, and customizable dashboards
Integration with enterprise identity and security frameworks
Zero Trust Network Access (ZTNA) through SureAccess
Identity and Access Management (IAM) capabilities through SureIdP

Benefits

Simplified management of diverse device fleets from a single console
Reduced operational overhead through automation and remote management
Improved endpoint security through centralized policy enforcement
Secure application access using Zero Trust principles
Strong identity security with centralized authentication and SSO along with support for 3rd party SSO
Minimized device downtime with remote troubleshooting capabilities
Accelerated device deployment and onboarding
Enhanced visibility into device health, usage, and compliance
Scalable across global and distributed operations

Common Use Cases

Organizations use the 42Gears platform for:

Mobile Device Management (MDM)
Unified Endpoint Management (UEM)
Rugged device management
Kiosk and digital signage deployments
Shared and frontline device management
BYOD and corporate-owned device programs
Remote workforce enablement
Zero Trust Network Access (ZTNA)
Identity and Access Management (IAM)
Secure application access
Healthcare mobility initiatives
Educational device deployments
Logistics and field service operations

With support for cloud, on-premises, and private cloud deployments, the 42Gears platform provides organizations with the flexibility to manage endpoints, identities, and secure access from a unified ecosystem while meeting their security, compliance, and operational requirements.

42Gears

Ivanti Autonomous Endpoint Management leverages AI-powered automation for comprehensive endpoint control. It offers centralized management, real-time visibility, efficient patch deployment, and supports diverse operating systems.

Ivanti Autonomous Endpoint Management integrates AI-driven automation, providing a unified dashboard for streamlined IT operations. Its features include efficient patch management and real-time device monitoring, enhancing IT security and compliance. While comprehensive, improvements in dashboard simplicity, third-party integration, and AI feature clarity are desired. It serves multiple operating systems for seamless operation across various devices, and while effective, enhancements in UI navigation and reporting are suggested. Companies find it vital for centralized device management, compliance enforcement, and automated IT task handling.

What are the most important features?

AI-powered Automation: Reduces manual work through intelligent automation.
Centralized Management: Unified control of devices from a single interface.
Real-time Visibility: Instant access to device status and operations.
Efficient Patch Management: Prioritizes and automates patch deployments.
Neurons Bots: Automates complex IT processes, enhancing efficiency.

What benefits or ROI should users look for?

Time Savings: Automation reduces manual task duration significantly.
Improved Compliance: Ensures security protocol adherence with ease.
Streamlined Operations: Centralized management simplifies IT workflows.
Enhanced Security: Effective patch management reduces vulnerability risks.
Device Health Monitoring: Supports continuous oversight of device status.

In industries like finance, education, and healthcare, Ivanti Autonomous Endpoint Management is deployed for managing diverse device environments. It's used for securing sensitive data, ensuring compliance in regulated industries, and optimizing IT service desk operations. Its capabilities aid in provisioning devices and maintaining an up-to-date inventory, crucial for sectors with stringent security requirements.

Ivanti

Sample Customers

Mitchells and Buzzers, Callaway

SmartLiberty, Hopi Holding, FIITJEE, Al Dhafra Private School, MRF Limited, Satin Creditcare Network Limited (SCNL), Alkem, Yelp Eat24

Frontier Airlines

42Gears SureMDM vs. Ivanti Autonomous Endpoint Management