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CMW Tracker Reviews

Vendor: CMW Lab
4.8 out of 5
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What is CMW Tracker?

CMW Tracker offers a browser-accessible workflow management platform supporting low code development with features such as team collaboration and excellent customer service. Users value its affordability and ability to enhance transparency and standardize processes.

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CMW Tracker is the #42 ranked solution in top Process Automation solutions and #44 ranked solution in BPM Software. PeerSpot users give CMW Tracker an average rating of 9.6 out of 10. CMW Tracker is most commonly compared to Bizagi: CMW Tracker vs Bizagi.
Buyer's Guide
CMW Tracker
September 2025
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Helped 867,676 peers since 2012

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CMW Tracker mindshare

Product category:
Business Process Management (BPM)
As of September 2025, the mindshare of CMW Tracker in the Business Process Management (BPM) category stands at 0.3%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Comindware Tracker0.3%
Camunda16.5%
SAP Signavio Process Manager6.7%
Other76.5%
Business Process Management (BPM)

PeerResearch reports based on CMW Tracker reviews

TypeTitleDate
CategoryBusiness Process Management (BPM)Sep 18, 2025Download
ProductReviews, tips, and advice from real usersSep 18, 2025Download
ComparisonCMW Tracker vs CamundaSep 18, 2025Download
ComparisonCMW Tracker vs Automation AnywhereSep 18, 2025Download
ComparisonCMW Tracker vs Apache AirflowSep 18, 2025Download
Suggested products
TitleRatingMindshareRecommending
Bizagi4.25.7%92%84 interviewsAdd to research
IBM BPM3.96.0%90%112 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

CMW Tracker offers easy deployment and agile modification. Users praise its user-friendly interface and low-code development. It excels in team collaboration and workflow management, enabling task tracking via any device. The platform provides powerful customer management tools and social collaboration features. Administrators enjoy extensive configuration options without coding. Time-saving features include drag-and-drop workflow customization and bidirectional data exchange. Access from mobile devices enhances task management, while customer service and budget-friendly pricing are highly appreciated.
  • "The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset."
  • "This solution can be useful for tracking the different stages of projects and the people working on them."
  • "Customize workflow processes visually and interactively."

Room for Improvement

CMW Tracker requires enhancements in several areas including more frequent version releases and increased API integrations with popular web services. Users suggest improving the user interface for responsiveness and providing more comprehensive documentation. A need for additional report templates and a mobile app is highlighted. The complexity of setup processes is noted, along with the absence of workflow samples and contextual menus. Overall, improvements in analytics and ease of integration are anticipated.
  • "The initial setup can be quite slow and finicky."
  • "There are not very many report templates, and if there were more, it would really help."
  • "This solution lacks API integration with some popular websites."

ROI

CMW Tracker enabled easier and quicker workflow creation without needing dedicated staff. Users experienced reduced risks and workflow failures, leading to improved return on investment. Efficiency benefits came from standardizing business processes. The platform's ease of use eliminated additional training costs, and its reasonable price contributed to user satisfaction. Web-form and workflow creation capabilities were praised for their simplicity. Overall, CMW Tracker offered transparency and cost savings that met expectations for return on investment.

Pricing

Enterprise buyers find CMW Tracker's pricing competitive with low setup costs. Prices are per user and offer good value without counting external client usage. Licensing is straightforward with two options to choose from. The cost-effectiveness, paired with the absence of necessary employee training, adds to its appeal. However, some face challenges with documentation, which affects the setup process. Nevertheless, it fits company budgets, meeting market standards while providing various reporting options.
  • "Great value for the money."
  • "This solution has a very lost cost."
  • "The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."

Popular Use Cases

CMW Tracker enhances workflow management by enabling non-technical users to build and adjust processes without IT involvement. It improves workflow transparency, collaboration, and communication among teams, facilitating project management and task automation. Users benefit from its user-friendly, web-based interface to streamline routines like SLA tracking and client request management. This application supports managing service delivery and coordination between departments, ensuring efficiency and data standardization across diverse operations.

Service and Support

Customer service of CMW Tracker is praised for being quick and careful, though there are occasional delays. Technical support is recognized for expertise, resolving issues rapidly for common inquiries, though less common issues may take more time. Many users mention high professionalism and skill from technical support teams. Some users don't frequently require technical support but still rate their interactions positively. Implementing improvements for swifter responses could enhance the experience further.

Deployment

Users found CMW Tracker's initial setup generally easy and straightforward, as expected from a cloud-based tool. Some faced challenges with the complexity due to a lack of comprehensive documentation and had difficulties identifying certain steps. However, many experienced no problems, highlighting the ease of assigning access credentials. While integrations posed additional complexity, the Comindware team provides assistance. Setup was completed in under three months for some, but users anticipate improved documentation for future implementations.

Scalability

CMW Tracker is perceived as a highly scalable option with no issues reported. Users appreciate its ease in accommodating business growth without additional setup. The application is favored by large teams for its flexibility and adaptability across organizations. Its capability to handle various workflows seamlessly is highlighted, along with its maturity and mobility-based flexibility.

Stability

Users report that CMW Tracker is highly stable, with minimal issues. After setup, it runs smoothly and handles any minor problems via efficient support. It maintains over 98% uptime, with few crashes likely unrelated to the software itself. Experienced fewer than fifteen failures were noted. Compared to competitors, CMW Tracker stands out for stability and adaptability, enhancing as needed. As a mature system, it consistently operates without errors, making it a reliable choice.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our CMW Tracker Buyer's Guide for additional reliable information.

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Learn more about CMW Tracker

CMW Tracker streamlines project management by allowing non-technical users to create workflows, manage tasks, and synchronize tools efficiently. This platform emphasizes ease of deployment and modification, bringing transparency and clarity to processes while enabling workflow automation. Its user-friendly design, robust analytics, and cost-effectiveness make it a favored choice for organizations needing efficient workflow management.

What are the main features of CMW Tracker?
  • Easy Deployment and Modification: Quickly set up and customize according to user needs.
  • Browser Accessibility: Access from any location using any web browser.
  • Low Code Development: Empower users without technical expertise to create workflows.
  • Team Collaboration Tools: Facilitate seamless communication and collaboration among team members.
  • Robust Analytics and Reporting: Comprehensive analysis and reporting to track and optimize projects.
  • Mobile Accessibility: Manage time and tasks efficiently outside the office.
What benefits can users expect from CMW Tracker?
  • Improved Transparency: Increased visibility into project processes and status.
  • Standardized Processes: Better alignment and consistency in task management.
  • Cost-Effective Solution: Affordability without compromising on features and support.
  • Enhanced Ease of Use: User-friendly design reduces reliance on technical teams.

CMW Tracker is widely implemented across industries requiring efficient workflow management, particularly in settings where collaboration and process transparency are critical. Organizations benefit from its ability to standardize operations, reduce IT dependency, and enhance service delivery by enabling seamless communication among dispersed team members working on joint projects.

CMW Tracker was previously known as Comindware Tracker.

CMW Tracker customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services

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Product Categories

Product Categories
Business Process Management (BPM)
Process Automation

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CMW Tracker Reviews Summary
Author infoRatingReview Summary
Works5.0No summary available
Works3.5No summary available
Works4.5No summary available
Client Account Manager at a tech services company with 10,001+ employees5.0No summary available
Senior Technical Writer at Skava5.0No summary available
Java Consultant at Liquidhub India Private Limited5.0No summary available
Works at a tech services company with 1,001-5,000 employees4.5No summary available
Business Intelligence Consultant at EffHaul, Inc.5.0No summary available