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Alcatel-Lucent Rainbow vs Cisco Jabber comparison

Alcatel-Lucent Enterprise and Cisco are both solutions in the Unified Communications category. Alcatel-Lucent Enterprise is ranked #9, while Cisco is ranked #7. Alcatel-Lucent Enterprise holds a 3.3% mindshare in UC, compared to Cisco’s 3.3% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution.
Alcatel-Lucent Rainbow
  • 349 Views
  • 206 Comparison Views
Cisco Jabber
Read 4 Cisco Jabber reviews
  • 477 Views
  • 363 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Alcatel-Lucent Rainbow and Cisco Jabber based on real PeerSpot user reviews.

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To learn more, read our detailed Unified Communications Report (Updated: March 2026).
Buyer's Guide
Unified Communications
March 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alcatel-Lucent Rainbow
Ranking in Unified Communications
9th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Unified Communications as a Service (8th)
Cisco Jabber
Ranking in Unified Communications
7th
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Unified Communications category, the mindshare of Alcatel-Lucent Rainbow is 3.3%, up from 0.1% compared to the previous year. The mindshare of Cisco Jabber is 3.3%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications Mindshare Distribution
ProductMindshare (%)
Cisco Jabber3.3%
Alcatel-Lucent Rainbow3.3%
Other93.4%
Unified Communications
 

Featured Reviews

Use Alcatel-Lucent Rainbow?
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reviewer912129 - PeerSpot reviewer
reviewer912129
Senior Technical Manager at a financial services firm with 501-1,000 employees
Stable, easy to set up, and works fine
Everyone in our company uses Cisco Jabber for phone calls and internal chat. We have around 1,000 users. For features like video conferences, schedules, and presentations, we use Microsoft Teams.  It works fine feature-wise. The Cisco Jabber features that we use work okay. There are issues in…
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
16%
Financial Services Firm
13%
Government
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

Kamailio SIP Server vs Alcatel-Lucent Rainbow Logo
Kamailio SIP Server vs Alcatel-Lucent Rainbow
Compared 74% of the time
3CX Live Chat vs Alcatel-Lucent Rainbow Logo
3CX Live Chat vs Alcatel-Lucent Rainbow
Compared 26% of the time
More Alcatel-Lucent Rainbow Competitors
Skype for Business vs Cisco Jabber Logo
Skype for Business vs Cisco Jabber
Compared 43% of the time
Cisco Unified Communications vs Cisco Jabber Logo
Cisco Unified Communications vs Cisco Jabber
Compared 29% of the time
Digium Asterisk vs Cisco Jabber Logo
Digium Asterisk vs Cisco Jabber
Compared 29% of the time
More Cisco Jabber Competitors
 

Product Reports

Buyer's Guide
Unified Communications
March 2026
Alcatel-Lucent Rainbow reportDownload Alcatel-Lucent Rainbow product report
Buyer's Guide
Unified Communications
March 2026
Cisco Jabber reportDownload Cisco Jabber product report
 

Also Known As

Alcatel Lucent Rainbow, Alcatel-Lucent OpenTouch Conversation
Jabber
 

Overview

The Rainbow app is a cloud-based UC service (UCaaS) that makes additional collaboration services available to users, regardless of their existing communications systems. ... Rainbow takes a hybrid cloud approach, integrating with Alcatel-Lucent OXO Connect and OmniPCX Enterprise, as well as non-ALE PBXs.

Alcatel-Lucent Enterprise
Cisco Jabber instantly interacts with instant messaging (IM) and presence; IP Voice and Video Telephony; Mobile Collaboration-Anywhere on Any Device; Communicate within other Web Apps, and Microsoft Office.
Cisco
 

Sample Customers

Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Odeabank, Eagle Investment Systems, Pella Corporation, The Republican National Convention, avodaqAG
Buyer's Guide
Unified Communications
March 2026
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Find out what your peers are saying about Cisco, 3CX, Digium and others in Unified Communications. Updated: March 2026.
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