Try our new research platform with insights from 80,000+ expert users

Cisco Jabber vs Digium Switchvox comparison

Cisco and Digium are both solutions in the Unified Communications category. Cisco is ranked #6, while Digium is ranked #9. Cisco holds a 5.4% mindshare in UC, compared to Digium’s 2.4% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 100% of Digium users who would recommend it.
Cisco Jabber
Read 4 Cisco Jabber reviews
  • 437 Views
  • 345 Comparison Views
100% willing to recommend
Digium Switchvox
Read 2 Digium Switchvox reviews
  • 139 Views
  • 131 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive Summary
We performed a comparison between Cisco Jabber and Digium Switchvox based on real PeerSpot user reviews.

Find out in this report how the two Unified Communications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed Cisco Jabber vs. Digium Switchvox Report (Updated: September 2025).
Buyer's Guide
Cisco Jabber vs. Digium Switchvox
September 2025
Download the complete report
Helped 869,202 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Jabber
Ranking in Unified Communications
6th
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Digium Switchvox
Ranking in Unified Communications
9th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
IP Telephony & Unified Communications (13th)
 

Mindshare comparison

As of October 2025, in the Unified Communications category, the mindshare of Cisco Jabber is 5.4%, down from 9.3% compared to the previous year. The mindshare of Digium Switchvox is 2.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications Market Share Distribution
ProductMarket Share (%)
Cisco Jabber5.4%
Digium Switchvox2.4%
Other92.2%
Unified Communications
 

Featured Reviews

reviewer912129 - PeerSpot reviewer
Stable, easy to set up, and works fine
Everyone in our company uses Cisco Jabber for phone calls and internal chat. We have around 1,000 users. For features like video conferences, schedules, and presentations, we use Microsoft Teams.  It works fine feature-wise. The Cisco Jabber features that we use work okay. There are issues in…
Read full review
it_user489357 - PeerSpot reviewer
The Switchboard Redesign, Wall board in Switchboard, and Browser based video conferencing are extremely valuable.
Switchboard Redesign & Widget  Wall board in Switchboard Browser based video conferencing  Mobile App REST Interface  Call Center Management is easier now  Switchvox responsiveness has improve greatly  Our staff are very happy with the new Switchvox UI & UX of the Mobile App Experience with…
Read full review
report
See which vendors are best for you
Use our free recommendation engine to learn which Unified Communications solutions are best for your needs.
See recommendations
869,202 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Healthcare Company
13%
Manufacturing Company
13%
Financial Services Firm
13%
Government
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

Skype for Business vs Cisco Jabber Logo
Skype for Business vs Cisco Jabber
Compared 52% of the time
Cisco Unified Communications vs Cisco Jabber Logo
Cisco Unified Communications vs Cisco Jabber
Compared 48% of the time
More Cisco Jabber Competitors
No data available
 

Product Reports

Buyer's Guide
Unified Communications
September 2025
Cisco Jabber reportDownload Cisco Jabber product report
Buyer's Guide
Unified Communications
September 2025
Digium Switchvox reportDownload Digium Switchvox product report
 

Also Known As

Jabber
Switchvox
 

Overview

Cisco Jabber instantly interacts with instant messaging (IM) and presence; IP Voice and Video Telephony; Mobile Collaboration-Anywhere on Any Device; Communicate within other Web Apps, and Microsoft Office.
Cisco
VOIP phone systems
Digium
 

Sample Customers

Odeabank, Eagle Investment Systems, Pella Corporation, The Republican National Convention, avodaqAG
CORAF/Wecard
Buyer's Guide
Cisco Jabber vs. Digium Switchvox
September 2025
Free Report: Cisco Jabber vs. Digium Switchvox
Find out what your peers are saying about Cisco Jabber vs. Digium Switchvox and other solutions. Updated: September 2025.
DOWNLOAD NOW
869,202 professionals have used our research since 2012.
See our Cisco Jabber vs. Digium Switchvox report.
See our list of best Unified Communications vendors.

We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.