Try our new research platform with insights from 80,000+ expert users

Cisco Jabber vs NEC UNIVERGE Sphericall comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Jabber
Ranking in Unified Communications
6th
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
NEC UNIVERGE Sphericall
Ranking in Unified Communications
15th
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
IP Telephony & Unified Communications (7th), Mobile Communication Gateways (2nd)
 

Mindshare comparison

As of October 2025, in the Unified Communications category, the mindshare of Cisco Jabber is 5.4%, down from 9.3% compared to the previous year. The mindshare of NEC UNIVERGE Sphericall is 1.6%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications Market Share Distribution
ProductMarket Share (%)
Cisco Jabber5.4%
NEC UNIVERGE Sphericall1.6%
Other93.0%
Unified Communications
 

Featured Reviews

Fellipe Madureira - PeerSpot reviewer
We don't have to use an IP phone device all the time, and the productivity has been increased.
The most valuable features found are the Immersive Telepresence, Video Conference, VoIP Phone with video, Corporate Collaboration tools and UC services for mobile devices. They all help to improve the communication time within the company. This product makes my life much easier by shortening the distance between my boss and the rest of my team. More than half of the team I work with is located in another state, some 1,500 miles away. We can have meetings much more often due to this device, and in addition, it's possible to have meetings with other companies all over the world using WebEx and Jabber. We had a meeting with three other companies to discuss a new project via videoconference. Each company is located in different states in Brazil so we can save time and money. We had a drastic decrease of expenses by substituting videoconferences for work travel, so we rarely have to pay for tickets and hotel rooms for employees. The communication itself is the biggest asset and improvement in this case. It also has ability to choose which device the calls are sent to - an IP Phone or Cisco Jabber, although you should be logged into the network on an IP phone.
it_user422535 - PeerSpot reviewer
The capability of becoming a Web Collaboration Platform by simply adding a server and licenses empowers companies.
Staff for administering Univerge 3C are telecomms specialist, but the person who administrates Active Directory could be the one as it´s a platform that is fully software based. We have customers who started up with the product running v2 over ATM and are now based on SWA (Software Assurance) they have been migrating to the latest versions of the software, replacing some gateways from ATM to ethernet, however I believe there is no need to drop their investment. Another great feature is the unique User Centric Capability that allows IT administrator full control of the users based on their Microsoft AD credentials independently of their multiple devices (Deskphone; Smart Phone; Tablet and/or PC/Laptop). Finally, the capability of becoming a Web Collaboration Platform by simply adding a server and licenses empowers companies with the option to access to great tools for collaboration and stop spending a lot of money in travelling, training, etc.
report
Use our free recommendation engine to learn which Unified Communications solutions are best for your needs.
869,785 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Healthcare Company
13%
Manufacturing Company
13%
Financial Services Firm
13%
Government
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

Jabber
UNIVERGE Sphericall
 

Overview

 

Sample Customers

Odeabank, Eagle Investment Systems, Pella Corporation, The Republican National Convention, avodaqAG
The Peninsula Shanghai, Voorhees College, Keller Williams Realty, Curve
Find out what your peers are saying about Cisco, 3CX, Fortinet and others in Unified Communications. Updated: September 2025.
869,785 professionals have used our research since 2012.