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Cisco Jabber vs NEC UNIVERGE Sphericall comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Jabber
Ranking in Unified Communications
6th
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
NEC UNIVERGE Sphericall
Ranking in Unified Communications
13th
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
IP Telephony & Unified Communications (11th), Mobile Communication Gateways (4th)
 

Mindshare comparison

As of July 2025, in the Unified Communications category, the mindshare of Cisco Jabber is 7.2%, down from 7.9% compared to the previous year. The mindshare of NEC UNIVERGE Sphericall is 1.3%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications
 

Featured Reviews

CM
Shows other's availability and status, offers powerful chat features, and integration across platforms is strong
The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is. When I want to check in with someone, I first have a look to see what they're up to and then I can throw in a question or engage in chat with them. The UI is okay and I am quite pleased with it. The options that I have for moving things around the screen during calls are good. It is also modern looking and not clunky at all. The power of the chat function is good in terms of sharing, pasting, and the like, as it is very full-featured. The integration across platforms is really strong. The speed and availability are very good. There is also room for lots of customization built-in, which is a big plus.
it_user422535 - PeerSpot reviewer
The capability of becoming a Web Collaboration Platform by simply adding a server and licenses empowers companies.
Staff for administering Univerge 3C are telecomms specialist, but the person who administrates Active Directory could be the one as it´s a platform that is fully software based. We have customers who started up with the product running v2 over ATM and are now based on SWA (Software Assurance) they have been migrating to the latest versions of the software, replacing some gateways from ATM to ethernet, however I believe there is no need to drop their investment. Another great feature is the unique User Centric Capability that allows IT administrator full control of the users based on their Microsoft AD credentials independently of their multiple devices (Deskphone; Smart Phone; Tablet and/or PC/Laptop). Finally, the capability of becoming a Web Collaboration Platform by simply adding a server and licenses empowers companies with the option to access to great tools for collaboration and stop spending a lot of money in travelling, training, etc.
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Top Industries

By visitors reading reviews
Healthcare Company
13%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

 

Also Known As

Jabber
UNIVERGE Sphericall
 

Overview

 

Sample Customers

Odeabank, Eagle Investment Systems, Pella Corporation, The Republican National Convention, avodaqAG
The Peninsula Shanghai, Voorhees College, Keller Williams Realty, Curve
Find out what your peers are saying about Cisco, 3CX, Kamailio and others in Unified Communications. Updated: June 2025.
861,524 professionals have used our research since 2012.