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Amazon API Gateway Reviews

Vendor: Amazon Web Services (AWS)
4.1 out of 5
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What is Amazon API Gateway?

Amazon API Gateway stands out for its seamless integration with AWS, ease of use, scalability, and support for secure API management, benefiting from a serverless architecture that helps control costs while ensuring efficient backend connectivity.

Get the Amazon API Gateway Buyer's Guide and find out what your peers are saying about Amazon API Gateway, Microsoft Azure API Management, Apigee and more!
Amazon API Gateway is the #2 ranked solution in top API Management solutions. PeerSpot users give Amazon API Gateway an average rating of 8.2 out of 10. Amazon API Gateway is most commonly compared to Microsoft Azure API Management: Amazon API Gateway vs Microsoft Azure API Management. Amazon API Gateway is popular among the large enterprise segment, accounting for 62% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 15% of all views.
Buyer's Guide
Amazon API Gateway
December 2025
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Amazon API Gateway mindshare

As of December 2025, the mindshare of Amazon API Gateway in the API Management category stands at 12.5%, down from 13.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
API Management Market Share Distribution
ProductMarket Share (%)
Amazon API Gateway12.5%
Microsoft Azure API Management15.6%
Apigee9.6%
Other62.3%
API Management

PeerResearch reports based on Amazon API Gateway reviews

TypeTitleDate
CategoryAPI ManagementDec 29, 2025Download
ProductReviews, tips, and advice from real usersDec 29, 2025Download
ComparisonAmazon API Gateway vs Microsoft Azure API ManagementDec 29, 2025Download
ComparisonAmazon API Gateway vs ApigeeDec 29, 2025Download
ComparisonAmazon API Gateway vs Kong Gateway EnterpriseDec 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Azure API Management3.915.6%91%83 interviewsAdd to research
Apigee4.19.6%92%89 interviewsAdd to research
 
 
Key learnings from peers
Last updated Nov 30, 2025

Valuable Features

API Gateway offers valuable features: ease of use, scalability, and integration with AWS services like Lambda and IAM. It supports advanced security, including authentication and rate limiting. Users appreciate seamless API management, proxy capabilities, and cost-effectiveness. Compatibility with AWS ecosystem enhances workflow efficiency. Its capacity for analytics, monitoring, and global deployment is highlighted. API Gateway's user-friendly interface and robust architecture provide reliable performance for diverse API applications, meeting various user needs efficiently.
  • "Amazon API Gateway services have been very good, maintaining a 99.99 SLA, providing us confidence in the global deployment level as it is capable of handling various endpoint types, such as database sites and legacy systems."
  • "The best features of Amazon API Gateway include security and metering, which involves the analytical part of how the APIs are being consumed since it's for consumer APIs built for use by other applications."
  • "API Gateway is out of the box and works well with Amazon products."

Room for Improvement

Amazon API Gateway's user interface and documentation need improvement. Users find pricing expensive and integration challenging. Technical support and development environment are lacking. Monitoring and analytical features could be enhanced. There is a need for better security, connectivity, and usability features. Timeout settings are restrictive. Users desire more out-of-the-box capabilities and support for debugging and diagnostics. Features like change data capture and audit trails would be beneficial.
  • "An audit trail and audit stamps managed at the API level to control API movement would be beneficial."
  • "I would say Amazon API Gateway is a bit costly, but considering the feature level, it is very good."
  • "API Gateway could improve by allowing debugging capabilities, particularly when dealing with high volumes. At scale, it is expensive, and latency sometimes occurs."

ROI

Many find Amazon API Gateway financially viable, particularly when monetizing APIs or comparing costs with in-house development. Some observe worthwhile returns and efficient deployment, mentioning satisfactory financial outcomes. While some did not expect direct financial gains yet, others note a return percentage of close to fifty. Users appreciate its pay-per-use model, cost-effectiveness, and infrastructure security, enhancing application management. Many overall consider their investment beneficial.

Pricing

Enterprise users find Amazon API Gateway pricing to be reasonable, operating on a pay-per-use model with no licensing fees. While expensive for high data volume and complex cases, it is cost-effective compared to alternatives. Users appreciate its serverless architecture, which provides pricing flexibility based on API request volume. Some describe it as medium-priced, with costs ranging from $1 to $500 depending on usage, yet overall perceived as an advantageous solution for large enterprises.
  • "My understanding is that it easily goes to $14,000 or $15,000 USD each month for each account, and we have several such accounts."
  • "Azure products are more cost-effective than AWS solutions"
  • "I rate the platform's pricing a five out of ten."

Popular Use Cases

Organizations primarily utilize Amazon API Gateway to expose internal APIs externally, integrate with AWS Lambda for serverless functions, provide API management for mobile app development, and enhance security. It serves as a middleware in microservices architecture, managing API traffic and routing. Teams appreciate features like rate limiting, input validation, secure exposure, and real-time use cases. API Gateway facilitates communication between front-end and back-end systems, often complementing cloud-based deployments with Lambda integration.

Service and Support

Amazon API Gateway's customer service and support are varied. Many users find technical support efficient, often benefiting from rapid responses, especially with enterprise plans. However, some encounter slow communication or access challenges. Email support is common, while resources like documentation are appreciated. Professional interactions with support teams are highlighted, though some users experience delays. Overall ratings range from 6 to 9 out of 10, indicating generally favorable experiences with Amazon's support services.

Deployment

The initial setup for Amazon API Gateway is generally described as straightforward and easy, often completed in minutes. Deployment times vary, with some reporting completion within five minutes, while others mention up to a day or more, depending on requirements. Some face challenges with authentication or complex configurations, requiring additional expertise. Effective documentation aids the process, while experienced teams find it efficient. Serverless and automation tools like Terraform streamline the deployment.

Scalability

Amazon API Gateway demonstrates impressive scalability. Many companies have successfully used it to manage high user volumes and numerous APIs, praising its scalability in various contexts and recommending it for larger deployments. With auto-scaling features, it's easy to expand usage efficiently. Some noted its dependency on cloud infrastructure and configurations, highlighting a flexible scalability strategy. Many companies rate its scalability highly, reflecting strong satisfaction with AWS's management and support for increasing traffic demands.

Stability

Amazon API Gateway demonstrates high stability, with many users finding it reliable and efficient. There are few glitches or crashes, and it consistently performs well in production and testing environments. Users often rate its stability between eight and ten out of ten. Even during initial deployments, its consistency remains steady. With AWS providing 99.99% reliability, downtime is minimal, ensuring continuous operations for web applications. Many users have praised its dependability across various implementations.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Amazon API Gateway Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business12
Midsize Enterprise11
Large Enterprise19
By reviewers
By visitors reading reviews
Company SizeCount
Small Business366
Midsize Enterprise215
Large Enterprise935
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
9%
Comms Service Provider
5%
Government
5%
Healthcare Company
5%
Educational Organization
5%
Insurance Company
4%
Energy/Utilities Company
4%
Retailer
4%
University
3%
Transportation Company
3%
Construction Company
3%
Media Company
3%
Real Estate/Law Firm
2%
Non Profit
2%
Outsourcing Company
2%
Consumer Goods Company
2%
Hospitality Company
2%
Performing Arts
2%
Wholesaler/Distributor
2%
Recreational Facilities/Services Company
1%
Pharma/Biotech Company
1%
Legal Firm
1%
Recruiting/Hr Firm
1%
Logistics Company
1%
Marketing Services Firm
1%

Compare Amazon API Gateway with alternative products

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Learn more about Amazon API Gateway

Amazon API Gateway offers significant capabilities for managing APIs, integrating smoothly with AWS Lambda for serverless operations. It provides robust security with authentication, authorization, and input validation. The gateway supports API traffic management, rate limiting, and enhances accessibility while facing areas for potential improvements in pricing, documentation, interface usability, monitoring, security, latency, analytics, and debugging tools. Expanded integration features and AI-based development aids are desirable.

What features make Amazon API Gateway effective?
  • Ease of Use: Provides a straightforward way to set up and manage APIs.
  • Scalability: Handles growing API demands effectively.
  • Integration: Seamless connection with AWS services.
  • Security: Implements authentication and authorization measures.
  • Serverless Architecture: Manages costs efficiently with AWS Lambda.
  • Traffic Management: Supports rate limiting and traffic controls.
What benefits should users focus on in reviews?
  • Cost Management: Reduces expenses with serverless options.
  • Efficient Connectivity: Rapidly links backend services.
  • Enhanced Security: Safeguards API interactions.
  • Flexibility: Supports diverse API configurations.
  • API Accessibility: Facilitates external service exposure.

Amazon API Gateway is frequently employed in industries like mobile development and public services to ensure secure, efficient interactions between front-end and back-end systems. It's instrumental in managing APIs, integrating microservices, and offering controlled API access, notably in environments requiring robust security and service exposure.

Amazon API Gateway customers

Autodesk, Fox Digital Consumer Group, iFlix, UK Driver and Vehicle Licensing Agency (DVLA), Miovision, Olympusat, PhotoVogue, Royale International Group, Veracode

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Product Categories

Product Categories
API Management

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Amazon API Gateway Reviews Summary
Author infoRatingReview Summary
Architect at Birlasoft IndiaLtd.4.0In my project, I used Amazon API Gateway to secure and expose on-premise APIs. Setup took about 2-3 weeks, and its valuable features are security and metering with direct Lambda integration, although improvement could include Copilot integration for diagnostics.
VP at a financial services firm with 201-500 employees4.0We use Amazon API Gateway to expose our APIs securely to external organizations. It's user-friendly with a pay-as-you-go model, though a bit pricey. Unlike on-premises solutions like F5, it's exclusively cloud-based, lacking flexibility.
Head - Engineering ,Technology and Enterprise Architecture at a tech consulting company with 201-500 employees4.5I've used Amazon API Gateway for several years and found it reliable, scalable, and well-integrated with AWS services, though it would benefit from improved audit trail features; overall, I rate it nine out of ten.
CTO at Atulya Abhinav Tech Private Limited4.5We use Amazon API Gateway for routing calls to our servers, benefiting from its seamless integration with Amazon products and robust security features. While it can be costly at scale, it efficiently secures our infrastructure and improves deployment efficiency.
AWS Engineer at Abbott3.5We use Amazon API Gateway to route traffic to our Lambdas, benefiting from its cost-effective features. However, the fixed 29-second timeout setting needs improvement to accommodate various use cases. The solution suits our needs without previous alternatives considered.
AWS Developer at a insurance company with 10,001+ employees4.0We use Amazon API Gateway primarily for REST API development in our AWS serverless environment, benefiting from its easy setup and features like custom domain assignment and rate limiting, though debugging issues with VTL confirmations can be challenging.
Enterprise Architect at Collins Aerospace5.0I use Amazon API Gateway in my company to manage microservices and expose AWS Lambda functions. The tool works well, but it lacks robust analytics features. Adding automatic analytics would greatly enhance its functionality and usefulness for us.
Senior Professional I-Software Engineer Lead at Capgemini4.0We use Amazon API Gateway to integrate with ServiceNow for specific operations, appreciating its speed. However, its 30-second response limit from services like Lambda is a significant drawback compared to Google Cloud. We use AWS for deployment.