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Amazon API Gateway pros and cons

Vendor: Amazon Web Services (AWS)

4.1 out of 5

45 reviews
93% willing to recommend

822 followers

Pros & Cons summary

Amazon API Gateway offers easy setup and rapid deployment, ideal for creating new APIs with efficiency. Valued for security, it features strong authentication and authorization, while integrating seamlessly with AWS services. Praised for stability and reliability, it handles traffic smoothly. Despite its benefits, users face challenges like high costs, complex configurations, limited support, and inadequate documentation. DDoS protection and monitoring need enhancement to improve the user experience.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Amazon API Gateway is easy to set up and deploy, taking only a few minutes to get started.

The security features are highly valued, providing easy authentication and authorization.

Amazon API Gateway offers excellent integration with AWS services, allowing seamless operations.

It is highly scalable, efficiently handling increased traffic and providing a stable performance.

Support for serverless architecture with features like Lambda allows for cost-effective operations and flexibility.

CONS

Amazon API Gateway is challenging to configure and requires significant external knowledge for optimal use.

There is limited support, primarily offered via email, which some users find unsatisfactory.

Documentation and videos for new features need improvement and are inadequate.

The high pricing of Amazon API Gateway concerns many users given its cost as perceived high for its features.

Amazon API Gateway experiences issues with performance, scalability, and integration capabilities compared to competitors.

Amazon API Gateway Pros review quotes

Associate Vice President at LTIMindtree

Jul 5, 2023

The initial setup is straightforward.

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reviewer1526493

Solutions Architect at a non-tech company with 51-200 employees

Mar 26, 2024

One of the most valuable aspects of API Gateway is its native integration with AWS services.

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Head of Data & ML Engineering at a financial services firm with 10,001+ employees

Sep 1, 2023

In terms of scalability, I haven't encountered any issues with API Gateway. We've significantly increased our traffic from hitting it once or twice a minute to now hitting it ten to fifteen times within a minute. In an hour, we're receiving hundreds of hits. So, it's performing excellently.

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Amazon API Gateway

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SA

Director at Govology

Apr 15, 2024

It's a low-code solution that helps our company manage operations seamlessly

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Shivaprasad C S

Programmer at Ministry of Interior

Mar 19, 2024

The product is really good when it comes to API lifecycle management, and it is not just something that includes the balancing part or the security aspect but also the routing and the fallback mechanism.

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reviewer1202268

API Application Security Specialist

Oct 6, 2019

This solution gives you a unified way to have your API accessed.

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PT

Pradeep Tamanar

Architect at Birlasoft IndiaLtd.

Jun 12, 2025

The best features of Amazon API Gateway include security and metering, which involves the analytical part of how the APIs are being consumed since it's for consumer APIs built for use by other applications.

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Luis FernandoDos Santos

Software Developer 4 at WEX Inc. (NYSE: WEX)

Jun 6, 2023

Amazon API Gateway can integrate with ECS and Lambda.

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Phani Sundar Mandarapu

Enterprise Architect at Collins Aerospace

Apr 3, 2024

Stability-wise, I rate the solution a ten out of ten.

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AN

Alexey Nadenenko

Solution Architect at EPAM Systems

Jul 27, 2023

API Gateway offers a multitude of configuration parameters that enable versatile request filtering and protection against potential attacks.

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Amazon API Gateway Cons review quotes

Associate Vice President at LTIMindtree

Jul 5, 2023

The pricing could be improved. In cases where customers require real-time sync or real-time calling groups with IoT, the volume of data and time lag become a concern.

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reviewer1526493

Solutions Architect at a non-tech company with 51-200 employees

Mar 26, 2024

The API Gateway lacks the capability to directly facilitate API strategy development or user onboarding workflows.

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Head of Data & ML Engineering at a financial services firm with 10,001+ employees

Sep 1, 2023

API Gateway lacks some governance features that MuleSoft offers, and there are additional features that could make it even better.

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Amazon API Gateway

Free Report: Amazon API Gateway Reviews and More

Learn what your peers think about Amazon API Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.

856,873 professionals have used our research since 2012.

SA

Director at Govology

Apr 15, 2024

The solution should include change data capture (CDC) features that will help reduce workload

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Shivaprasad C S

Programmer at Ministry of Interior

Mar 19, 2024

If I take into consideration the past three to four years, during which I used the tool, I would say that some missing and external configurations were not possible in the product, and it was a bit difficult to manage.

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reviewer1202268

API Application Security Specialist

Oct 6, 2019

The only real problem is that you have to know a lot about what is outside of the API gateway in order to make the best use of it.

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PT

Pradeep Tamanar

Architect at Birlasoft IndiaLtd.

Jun 12, 2025

I would say Amazon API Gateway is a bit costly, but considering the feature level, it is very good.

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Luis FernandoDos Santos

Software Developer 4 at WEX Inc. (NYSE: WEX)

Jun 6, 2023

Amazon API Gateway is not as complete as Apigee and needs to be improved by adding more features to become a more robust application.

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Phani Sundar Mandarapu

Enterprise Architect at Collins Aerospace

Apr 3, 2024

I believe that there could be more features associated with analytics since it is an area where the product lacks.

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AN

Alexey Nadenenko

Solution Architect at EPAM Systems

Jul 27, 2023

When working with XML payloads, there can be issues due to the lack of a seamless connection between API Gateway and Lambda functions.

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Show 10 more reviews (out of 45)

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Product Categories

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Popular Comparisons

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Microsoft Azure API Management vs Amazon API Gateway

Apigee vs Amazon API Gateway

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IBM API Connect vs Amazon API Gateway

Kong Gateway Enterprise vs Amazon API Gateway

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Apache APISIX vs Amazon API Gateway

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See all alternatives

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