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Amazon API Gateway pros and cons

Vendor: Amazon Web Services (AWS)

4.1 out of 5

46 reviews
93% willing to recommend

Pros & Cons summary

Amazon API Gateway offers an easy setup and quick deployment with seamless AWS integration and robust security. It excels in stability and scalability with a 99.99% uptime while efficiently supporting serverless architecture with Lambda. However, it faces challenges with high pricing, costly technical support, and a lack of detailed monitoring features. Its integration capabilities and API life cycle management could improve, as its performance scalability trails behind competitors.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Amazon API Gateway is easy to set up and quick to deploy, providing a user-friendly experience.

The integration with other AWS services is seamless, working perfectly out of the box.

Its security features are robust, allowing easy authentication and authorization while offering various configuration parameters for request filtering and attack protection.

Stability and scalability are highly praised, with a reported uptime of 99.99% and excellent performance under increased traffic demands.

Amazon API Gateway facilitates serverless architecture efficiently, especially with Lambda, supporting API management and operations through a low-code approach.

CONS

Amazon API Gateway's pricing is considered high, which is a significant concern for users.

Technical support services through Amazon API Gateway can be costly and leave room for improvement.

Monitoring features could be enhanced with more detailed status checks to provide better insights.

Integrative capabilities and a complete development environment for managing API life cycles are lacking.

Performance and scalability could be improved, especially when compared to competitors.

Amazon API Gateway Pros review quotes

Director and Information Technology Architect at Fusion Professionals

Jul 16, 2019

The initial setup is pretty easy. Deployment only takes five minutes.

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Software Architect at a retailer with 51-200 employees

Jul 16, 2019

The technical support is very strong. We've had issues with the solution and configuration and we got very good support.

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IL

Software architect at a insurance company with 10,001+ employees

Aug 11, 2019

This solution is useful for making new APIs.

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Amazon API Gateway

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Learn what your peers think about Amazon API Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

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reviewer1202268

API Application Security Specialist

Oct 6, 2019

This solution gives you a unified way to have your API accessed.

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reviewer1379631

Digital Architecture Manager at a tech services company with 10,001+ employees

Jul 13, 2020

In terms of most valuable features, it would say that it is really easy to start working with it.

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reviewer1207650

Sr. Technology Specialist at a computer software company with 5,001-10,000 employees

Dec 7, 2020

It's easy to integrate and provide support for existing AWS services if I use the AWS API gateway.

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reviewer1336338

Technical Manager at a computer software company with 10,001+ employees

Dec 10, 2020

Its security feature is the most valuable because it is mainly a security solution. It has easy authentication and authorization, and its integration is also useful.

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reviewer1677267

Software Development Manager at a financial services firm with 10,001+ employees

Sep 29, 2021

It's flexible. It was valuable.

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reviewer1652133

Cloud Engineer at a retailer with 10,001+ employees

Sep 30, 2021

It is very helpful, with our API-based applications.

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Project Manager at Yukon

Dec 22, 2021

Amazon stack is easy to use in combination with other Amazon services, so it was a logical continuity.

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Show 10 more reviews (out of 46)

Amazon API Gateway Cons review quotes

Director and Information Technology Architect at Fusion Professionals

Jul 16, 2019

Like most Amazon services, and this one's the same, you're expected to effectively do your own support, and any other support is by emails, so it's quite limited.

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Software Architect at a retailer with 51-200 employees

Jul 16, 2019

It's hard to configure. There's a lot of options but it's very hard, it's very confusing.

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IL

Software architect at a insurance company with 10,001+ employees

Aug 11, 2019

There should be more videos and documentation about the new features that are released every month.

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Amazon API Gateway

Free Report: Amazon API Gateway Reviews and More

Learn what your peers think about Amazon API Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

879,443 professionals have used our research since 2012.

reviewer1202268

API Application Security Specialist

Oct 6, 2019

The only real problem is that you have to know a lot about what is outside of the API gateway in order to make the best use of it.

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reviewer1379631

Digital Architecture Manager at a tech services company with 10,001+ employees

Jul 13, 2020

It would be useful to have a more complete development environment for the developer, with different integrative capabilities to manage all the life cycles for the API. I think the full version formula for that is really useful. They should improve the development environment for easier integration.

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reviewer1207650

Sr. Technology Specialist at a computer software company with 5,001-10,000 employees

Dec 7, 2020

I am not completely satisfied with Technical Support.

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reviewer1336338

Technical Manager at a computer software company with 10,001+ employees

Dec 10, 2020

The user interface, in general, can be better. The user interface for the entire Amazon cloud can be more friendly. There are some scenarios that are not really easy to manage and configure through the user interface.

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reviewer1677267

Software Development Manager at a financial services firm with 10,001+ employees

Sep 29, 2021

The integration could be improved.

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reviewer1652133

Cloud Engineer at a retailer with 10,001+ employees

Sep 30, 2021

Monitoring could be improved.

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Project Manager at Yukon

Dec 22, 2021

The user interface could be improved, as well as customer support and having a local customer representative in a country.

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Show 10 more reviews (out of 46)

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Product Categories

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Popular Comparisons

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Microsoft Azure API Management vs Amazon API Gateway

Apigee vs Amazon API Gateway

webMethods.io vs Amazon API Gateway

IBM API Connect vs Amazon API Gateway

Kong Gateway Enterprise vs Amazon API Gateway

IBM DataPower Gateway vs Amazon API Gateway

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WSO2 API Manager vs Amazon API Gateway

Layer7 API Management vs Amazon API Gateway

Apache APISIX vs Amazon API Gateway

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See all alternatives

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