Veritas Enterprise Vault Reviews

Name: Veritas Enterprise Vault
Brand: Veritas
Rating: 4.0 (18 reviews)

Vendor: Veritas

4.0 out of 5

18 reviews
88% willing to recommend

419 followers

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What is Veritas Enterprise Vault?

Veritas Enterprise Vault is a comprehensive information archiving solution that helps organizations manage and protect their data. It enables seamless archiving of emails, files, and other unstructured data, ensuring compliance with regulatory requirements. With advanced search and retrieval capabilities, it allows users to quickly access archived information.

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Veritas Enterprise Vault is the #2 ranked solution in top File Archiving solutions and #3 ranked solution in top Email Archiving solutions. PeerSpot users give Veritas Enterprise Vault an average rating of 8.0 out of 10. Veritas Enterprise Vault is most commonly compared to Commvault Cloud: Veritas Enterprise Vault vs Commvault Cloud. Veritas Enterprise Vault is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 22% of all views.

Buyer's Guide

Veritas Enterprise Vault

June 2025

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Helped 859,579 peers since 2012

Featured Veritas Enterprise Vault reviews

Charles Nwaokukwu

Head, Datacenter and IT Enterprise Applications at GTBANK

The GUI of Veritas Enterprise Vault is not friendly; the user interface can be quite convoluted for users or IT people who are not conversant with it. Even for professionals, it can be complex. Over time, if you get the hang of it, you'll understand it, but it's not something you can teach a user to quickly grasp. It's kind of complex. Veritas could do something to change this situation. I've given feedback quite a number of times through various channels, including during support calls. I remember trying to do a system state backup using our NetBackup feature, and I found out that Veritas NetBackup cannot back up a system state. Having numerous solutions instead of just one backup system can be quite unfriendly. They can back up other things such as databases and file servers, but when it comes to carrying a system state backup, it falls short. Honestly, Veritas Enterprise Vault's costing was one of the main reasons we dropped the integration to the cloud.

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Jayson Martin

Head IT Data Storage at a insurance company with 5,001-10,000 employees

The permission structure plays a big role in the solution's setup process. The deployment process involves setting up all connectors between the Veritas Enterprise Vault, emails, and file servers. At our company, we found the permissions created a complicated situation often during the setup of Veritas Enterprise Vault. The deployment of the solution overall took around a week for our organization.

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Ramprasad Yalavarthi

Lead Solutions Architect at DXC Technology

It's not so easy for a layperson or a new user to learn to use Veritas Enterprise Vault. It's a little complex to understand compared to other products. Veritas Enterprise Vault doesn't support customers migrating their data from on-premises to Office 365. We have to use third-party tools like Archive Shuttle to migrate the data from Veritas Enterprise Vault to Microsoft Cloud.

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Veritas Enterprise Vault mindshare

Product category:

As of July 2025, the mindshare of Veritas Enterprise Vault in the File Archiving category stands at 20.3%, down from 21.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

File Archiving

PeerResearch reports based on Veritas Enterprise Vault reviews

Type	Title	Date
Category	File Archiving	Jul 1, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 1, 2025	Download
Comparison	Veritas Enterprise Vault vs Commvault Cloud	Jul 1, 2025	Download
Comparison	Veritas Enterprise Vault vs Microsoft Exchange	Jul 1, 2025	Download
Comparison	Veritas Enterprise Vault vs OpenText Content Manager	Jul 1, 2025	Download

Title	Rating	Mindshare	Recommending
Commvault Cloud	4.3	19.1%	95%	110 interviews Add to research
Microsoft Exchange	4.2	7.9%	93%	92 interviews Add to research

Valuable Features

Veritas Enterprise Vault's standout features include email archiving for storage savings, powerful search and indexing, user-friendly interface, and seamless Office 365 integration. SMTP archiving, image text search, and high compatibility with storage types enhance functionality. Its stability, low maintenance, and robust security are praised, despite rising licensing costs. Users appreciate its scalable nature and effective data retrieval, positioning Veritas Enterprise Vault as an efficient tool for organizations across various industries.

"Veritas Enterprise Vault has its advantages; it does the work that it's supposed to do effectively."
"Support is great and they have a very good response time."
"What I have heard from admins working on that environment is that they are very satisfied with Veritas Enterprise Vault, and they are also satisfied with what Commvault solution."

Room for Improvement

Veritas Enterprise Vault requires enhancements in reporting features, integration, and usability. Users face challenges with complex upgrades, indexing, and costs. The backup system needs improvement, especially for system state backups, and licensing has become prohibitively expensive. High availability and cloud integration are desired, alongside better management of personal information. Customization options and user interface are not intuitive, making it difficult for new users. Support quality and scalability have declined, complicating problem-solving.

"The GUI is not friendly. The user interface can be quite convoluted for a user or an IT person who is not conversant with Veritas Enterprise Vault to immediately grasp it."
"The GUI is not friendly. The user interface can be quite convoluted for a user or an IT person who is not conversant with Veritas Enterprise Vault to immediately grasp it."
"To give a quick calculation, one year of Veritas Enterprise Vault is more expensive than five years of CommVault."

ROI

Organizations experienced a significant decrease in database size, leading to easier server management with reduced latency. They saw impressive cost savings, notably a 40% annual reduction, due to decreased storage and backup expenses, while improving email flow. Over five years, these savings contributed to notable improvements in investment returns. Veritas Enterprise Vault's compatibility with various technical products like Microsoft Exchange and SharePoint stands out, and users report its ease of use and consistently reliable support.

Pricing

Veritas Enterprise Vault pricing varies, with users indicating it is competitive yet often considered high, typically rated between five to nine out of ten. Licensing costs are often based on a per-mailbox model with annual renewal, averaging around €100 per user yearly, including support. Installation involves initial setup costs, with some describing it as affordable. Legal or compliance needs can influence additional expenditures. Enterprise Vault's cost effectiveness depends significantly on organizational requirements.

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten."
"It's an affordable solution"
"The pricing is very high."

Popular Use Cases

Organizations primarily utilize Veritas Enterprise Vault for email and file archiving, data migration, and compliance with international regulations. It assists large enterprises with restricted cloud access in organizing and storing emails and data space optimization. Companies utilize it for archiving, journaling, and backup of databases and servers, benefiting from its stability and ability to restore lost data. Veritas Enterprise Vault efficiently manages email storage, access management logs, and regulatory compliance needs across vast environments.

Service and Support

Organizations find Veritas Enterprise Vault customer service effective, citing fast, helpful support from engineers who resolve issues efficiently. While some have not engaged support personally, others commend the assistance as favorable and better than alternatives. However, improvements in proactive monitoring, as seen with Dell, are suggested to reduce downtime. Veritas supports a wide range of users effectively, with timely responses as per SLAs, although resolution can sometimes require extended communication.

Deployment

Veritas Enterprise Vault's initial setup varies in complexity depending on environment and expertise. Many find it straightforward, with deployment ranging from one hour to two weeks. Experienced users find the process easier. Challenges arise due to the complexity of configuration and integration with other tools. Having certified personnel aids in setup. Maintenance ranges from minimal to complex, depending on features used, with some finding it time-consuming and requiring careful planning.

Scalability

Veritas Enterprise Vault is generally scalable and can handle a wide range of users from medium to large businesses. Most experiences highlight ease of expansion with high user counts. However, scalability can depend on data needs and long-term storage plans. Some feedback mentions limitations due to dependency on Veritas-specific appliances for storage expansion. Despite these constraints, many users rate its scalability highly, reflecting positive adaptability across various organizational sizes.

Stability

Veritas Enterprise Vault is generally stable, rated between six and ten by users, who mention maintenance as a necessity for optimal performance. While some encounter minor issues with SQL servers or during upgrades, the platform remains reliable in hardware performance and load handling. There are no significant bugs or glitches, and previous technical issues with Symantec do not reflect on Veritas Enterprise Vault's stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Veritas Enterprise Vault Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

22%

Computer Software Company

14%

Financial Services Firm

13%

Manufacturing Company

Government

University

Legal Firm

Comms Service Provider

Retailer

Insurance Company

Energy/Utilities Company

Construction Company

Media Company

Healthcare Company

Hospitality Company

Non Profit

Aerospace/Defense Firm

Outsourcing Company

Recreational Facilities/Services Company

Recruiting/Hr Firm

Marketing Services Firm

Logistics Company

Non Tech Company

Program Development Consultancy

Real Estate/Law Firm

Compare Veritas Enterprise Vault with alternative products

Learn more about Veritas Enterprise Vault

Veritas Enterprise Vault was previously known as Enterprise Vault, Symantec Enterprise Vault.

Veritas Enterprise Vault customers

Microsoft, IBM, Oracle, Dell, HP, Cisco, Adobe, Symantec, SAP, EMC, Citrix, VMware, Accenture, Fujitsu, Hitachi, Juniper Networks, Lenovo, NetApp, Nokia, Panasonic, Red Hat, Salesforce, Siemens, Sony, Toshiba, Twitter, Verizon, Visa, Vodafone, Walmart, Yahoo, ZTE