Symantec Endpoint Security Enterprise Reviews

Name: Symantec Endpoint Security Enterprise
Brand: Broadcom
Rating: 4.0 (30 reviews)

4.0 out of 5

30 reviews
89% willing to recommend

What is Symantec Endpoint Security Enterprise?

Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.

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Symantec Endpoint Security Enterprise is the #25 ranked solution in endpoint security software. PeerSpot users give Symantec Endpoint Security Enterprise an average rating of 8.0 out of 10. Symantec Endpoint Security Enterprise is most commonly compared to CrowdStrike Falcon: Symantec Endpoint Security Enterprise vs CrowdStrike Falcon. Symantec Endpoint Security Enterprise is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 15% of all views.

Buyer's Guide

Symantec Endpoint Security Enterprise

May 2025

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Featured Symantec Endpoint Security Enterprise reviews

Intekhab Ahmad.

Senior System and cyber security administration at Tankeenhr

The product has improved my company through its area of threat detection. The other applications use the same engine as Symantec Endpoint Security Enterprise. Symantec Endpoint Security Enterprise does not have a set of 100 percent useful things in the tool. Sometimes, a user may know that a file system does not contain any viruses, but it is labeled as a virus by Symantec Endpoint Security Enterprise, making it an issue for users. The aforementioned problem prompts me to contact the product support team via email so that my company can get some help dealing with such problems. I would say that my experience with deploying the product across multiple devices in my company is not tough and can be easy, especially if you have domain environments. The feature of the product that is the most effective for threat prevention stems from the fact that the tool provides updates. The main problem with the solution is that a user has to do the updates manually, so at times, the product is not useful, especially when the machine has to be shut down for updates when new viruses are introduced on the market. I rate the solution's ease of use and administration a seven and a half out of ten. I suggest that those who plan to buy the solution periodically update the product, especially in the area of the virus engine. I rate the tool an eight out of ten.

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WAKKAS AHMAD

Security Consultant at Mahle

Symantec Endpoint Security Enterprise helps us meet regulatory requirements for payment card industries. We must use next-generation antivirus to comply with PCI regulations. The solution protects our network environment, data, and devices. Symantec is an innovative solution. They're always upgrading the product, and the signatures are constantly updated on the cloud side, and the signatures update on my machine three or four times. Symantec stays ahead of novel viruses and malware using machine learning and next-generation technology It helps us adopt a multilayered approach to security that incorporates behavioral analysis to detect threats that a signature-based solution can't protect us against. I rate Symantec's Endpoint Security Enterprise Single Agent System an eight out of ten for attack surface reduction, attack prevention, and breach prevention. A single breach can impact the company's reputation. The return on investment is always great because we are confident that Symantec will protect our users and data. Symantec Global Intelligence Network helped us reduce false positives by 20 to 30 percent, so we aren't spending as much time investigating these alerts. This frees up resources to do something else. Two of our people working on Symantec also have other responsibilities.

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Arvind Bhanage

Global Lead IT Security Analyst at Hoerbiger Company

The solution could improve its speed, threat coverage, and the tool's functionality. There are concerns regarding the tool's usability, particularly its dashboard and managing user data such as cache memory. For instance, it encounters difficulties when users switch between different Wi-Fi networks, leading to disruptions in connectivity. These issues need to be addressed to ensure better scalability and user experience. There are performance issues during full or manual scans, which negatively impact system performance. It should be integrated with AI and machine learning because many threats are becoming increasingly sophisticated, necessitating advanced detection capabilities. Additionally, it should include features for IoT security to safeguard IoT devices. This would enable us to implement security measures tailored to IoT hosts. A setup with agent-based scanning specifically designed for IoT devices would be advantageous for optimal protection.

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Symantec Endpoint Security Enterprise mindshare

As of June 2025, the mindshare of Symantec Endpoint Security Enterprise in the Endpoint Protection Platform (EPP) category stands at 0.4%, up from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

PeerResearch reports based on Symantec Endpoint Security Enterprise reviews

Type	Title	Date
Category	Endpoint Protection Platform (EPP)	Jun 15, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 15, 2025	Download
Comparison	Symantec Endpoint Security Enterprise vs Microsoft Defender for Endpoint	Jun 15, 2025	Download
Comparison	Symantec Endpoint Security Enterprise vs CrowdStrike Falcon	Jun 15, 2025	Download
Comparison	Symantec Endpoint Security Enterprise vs SentinelOne Singularity Complete	Jun 15, 2025	Download

Title	Rating	Mindshare	Recommending
CrowdStrike Falcon	4.3	10.8%	96%	132 interviews Add to research
HP Wolf Security	3.9	6.2%	87%	8 interviews Add to research

Valuable Features

Symantec Endpoint Security Enterprise features valued by users include proactive threat and spyware protection, machine learning, application and device control, firewall management, intrusion prevention, automated monitoring, real-time visibility using AI, and efficient policy management. Users appreciate its simplicity, stability, effective customer service, and cost-effectiveness. It provides robust antivirus scanning, network intrusion prevention, and the flexibility to craft specific security policies. The interface is user-friendly, and it offers automated reporting and strong threat detection and response capabilities.

"The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security Enterprise is stability."
"The endpoint protection features are valuable."
"It is very easy to use. The user interface is friendly."

Room for Improvement

Symantec Endpoint Security Enterprise needs better integration of Endpoint Detection Response features, more detailed information for compliance, and improved firewall controls. It faces stability issues on Mac, lacks browser protection efficiency, and its user interface is not user-friendly. The support and documentation need enhancements. Users have also reported slow performance during scans, difficulties in managing user data, and the absence of a URL blocking feature. The management dashboard and threat-hunting capabilities require improvements. Pricing and regional support could also be better.

"The tool needs to improve its dashboard."
"The product is a bit resource-intensive."
"Symantec's main priority should be enhancing their support, especially local support for different regions."

ROI

Users have experienced a return on investment with Symantec Endpoint Security Enterprise by avoiding ransomware attacks and safeguarding data and corporate image. Despite challenges in justifying ROI without major incidents, compliance and monitoring benefits are noted. Symantec's endpoint protection helps reduce manual tasks, leveraging watch lists to minimize indicators of compromise. The investment is deemed valuable amidst rising cybercrime threats, ensuring protection of assets and maintaining operational continuity.

Pricing

Symantec Endpoint Security Enterprise offers a flexible licensing model with various cost options. Users noted that pricing ranges from reasonable to expensive, with costs generally between $70 and $100 per user annually. Discounts and negotiations are possible, but some organizations feel the cost for premium features, like EDR, is high. Smaller businesses appreciate the manageable price point, while larger enterprises find the overall cost competitive yet substantial for comprehensive protection.

"The tool fits within our budget. It is not expensive."
"The solution's license is very expensive."
"I rate the tool's pricing a six out of ten. For most organizations, the cost is between 70 and 100 dollars per user. The exact price depends on the selected features and the number of users. It's considered a premium cost for an enterprise Endpoint security solution."

Popular Use Cases

Symantec Endpoint Security Enterprise is used primarily for antivirus and endpoint protection, managing security patches, device control, blocking unauthorized applications, identifying and mitigating threats, malware prevention, intrusion prevention, Windows Firewall management, and compliance analysis. It suits both on-premise and cloud deployments, catering to governmental and non-governmental clients. Users employ it for safeguarding end-user devices, system scans, network virus scanning, implementing security policies, and ensuring timely antivirus updates.

Service and Support

Customer service and support for Symantec Endpoint Security Enterprise receive mixed feedback. Some users find it satisfactory and responsive, while others report slow resolution times and complex procedures. Many appreciate the effectiveness of advanced support and professional technical resources, though some note a decline post-acquisition. European customers express dissatisfaction with outsourced support. Speed and responsiveness need improvement. Overall, feedback indicates a need for shorter procedures and better local support.

Deployment

Many find Symantec Endpoint Security Enterprise's initial setup straightforward and simple, with deployment times ranging from a few hours to a few days, depending on organizational size and complexity. Some report it takes less than a day, while more extensive deployments may span several weeks. The setup is generally user-friendly, requiring minimal maintenance and is supported by good documentation. Larger implementations sometimes need more advanced configurations and dedicated personnel.

Scalability

Symantec Endpoint Security Enterprise is highly scalable. Users report it can handle a wide range of endpoints smoothly. It supports scaling by creating multiple replication partners and policies across regions. Administrators find it easy to manage, suitable for small to enterprise businesses. Licensing scalability is flexible, starting with a few licenses and expanding without limits. Some users noted issues with extensions and add-ons but still rated scalability between seven to ten out of ten.

Stability

Symantec Endpoint Security Enterprise is largely stable, with users mentioning strong stability and rating it high in performance. While minor issues with browser compatibility, network downtime, and occasional performance dips during full scans have been noted, these are exceptions. Users have consistent positive experiences with its reliability, despite some variability in ratings which range from six to ten out of ten for stability. Frequent negative feedback on stability seems limited and not prevalent.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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