We performed a comparison between ESET Endpoint Protection Platform and Symantec Endpoint Security Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup is pretty simple."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The product's initial setup phase is very easy."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It is stable and scalable."
"The most valuable feature is the analysis, because of the beta structure."
"The most valuable features for me in ESET Endpoint Security are the antivirus feature and detection."
"It has been working fine. It lets you know when it finds things. We didn't have any incident where the place had to shut down or was taken over by anything. We haven't had any issues that we know of."
"Ransomware protection is embedded in the solution."
"Easy to use security solution, helps to secure connected devices against viruses in the digital world."
"It can scale as well."
"A feature we like is setting the GUI of ESET Endpoint Security/ESET File Security to silent mode because some servers and clients can have performance issues."
"The pricing is good."
"ESET Endpoint Security’s most valuable feature is the management console."
"Stable with good customer service."
"Simple and very scalable solution that provides endpoint security and malware protection."
"Endpoint protection solution with machine learning, device control, and application control features. It is scalable and stable."
"Device Control is very user-friendly."
"The firewall management and intrusion prevention are excellent; those are the critical differences between Symantec and most other products on the market, as they don't manage Windows Firewall or offer intrusion prevention."
"Symantec is a little bit better at remediating or preventing things in general."
"The best feature is the firewall that lets us allow or block ports. That's a great tool because we can limit specific types of traffic on user devices and apply granular security controls to IPs and ports."
"The solution is useful for endpoint protection."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The solution is not stable."
"We find the solution to be a bit expensive."
"The only minor concern is occasional interference with desired programs."
"ZTNA can improve latency."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"ESET should consider giving it application control."
"The scalability could be better."
"ESET Endpoint Antivirus could improve the mobile device experience by having more coverage."
"Sometimes, ESET sends alerts within my own network that cause confusion. That is, it might warn about contamination, or that the VM has crashed, but it doesn't go further than that. It just shows me the alert and sometimes I am not sure what to do about it."
"The new versions only support no operative systems in Mac and do not support operative systems."
"They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet."
"The console or GUI of ESET Endpoint Antivirus should improve. Additionally, they should provide an addon feature for HyperV and VMware."
"The migration between on-prem and cloud has room for improvement."
"Unlike traditional tools, Symantec Endpoint Security Enterprise does not provide trigger alerts based on user behavior-based traffic."
"Symantec Endpoint Security Enterprise needs to improve its manageability. It is not easy to manage."
"We are currently looking at CrowdStrike as a replacement option because on-prem support is going away under Symantec."
"The solution's management dashboard could be improved. An easier-to-use threat-hunting dashboard would make life easier for security analysts. Its support needs to improve for the African region."
"Symantec Endpoint Security Enterprise should focus on cloud security with Microsoft Azure or Amazon AWS rather than having their standard solution."
"The product must develop some virus definition features."
"The solution's browser protection in Chrome needs to be improved, as it's the most troublesome aspect of the tool. I have two devices where the browser protection failed, an issue that has yet to be fixed for two months. When updates occur, the client restarts, and the browser protection for Chrome malfunctions. Broadcom needs to improve their ability to hijack a browser session to filter web traffic because that's important, as well as site blocking. This element is missing in the product; most companies have firewalls with web content filtering to prevent employees from accessing specific sites."
"The solution could improve its speed, threat coverage, and the tool's functionality."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Symantec Endpoint Security Enterprise is ranked 20th in Endpoint Protection Platform (EPP) with 30 reviews. ESET Endpoint Protection Platform is rated 8.2, while Symantec Endpoint Security Enterprise is rated 8.0. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Symantec Endpoint Security Enterprise writes "Offers the ability to craft very specific policies to secure your environment and customize your security functions". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Symantec Endpoint Security Enterprise is most compared with Symantec Endpoint Security Complete and Symantec Endpoint Security. See our ESET Endpoint Protection Platform vs. Symantec Endpoint Security Enterprise report.
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