ESET Endpoint Protection Platform and Symantec Endpoint Security Enterprise are two leading cybersecurity solutions. Users are happier with the pricing and support of ESET but find Symantec superior due to its features, making it worth its price.
Features: ESET is praised for its user-friendly management console, lightweight performance, and straightforward navigation. Symantec is highly regarded for its advanced threat protection, comprehensive control, and deep security capabilities. Symantec edges out ESET in terms of feature depth.
Room for Improvement: Users suggest ESET could improve its reporting capabilities, speed, and integration with third-party tools. Symantec users want better integration with other security tools, reduced false positives, and a more intuitive interface. Symantec’s integration challenges are more pronounced.
Ease of Deployment and Customer Service: Deployment of ESET is quick and straightforward with positive customer service reviews. Symantec's deployment is more complex and is marred by less favorable service feedback. ESET provides a smoother deployment and better customer service experience.
Pricing and ROI: ESET offers competitive pricing with a favorable ROI as highlighted by reviewers. Symantec is seen as more expensive yet users believe the advanced features justify the higher cost. Users deem Symantec’s ROI superior despite the higher price.
I saw the return on investment with ESET Endpoint Protection Platform within months.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
Their support is phenomenal, offering quick assistance.
In terms of scalability, I can rate it eight or nine out of ten.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
In terms of stability, I can rate it at nine out of ten.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
The solution is exceptionally stable.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
Many customers are seeking modern protection features such as MDR (managed detection and response).
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
The primary purpose is to protect computers from viruses and ransomware.
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
| Product | Market Share (%) |
|---|---|
| ESET Endpoint Protection Platform | 3.0% |
| Symantec Endpoint Security Enterprise | 0.5% |
| Other | 96.5% |
| Company Size | Count |
|---|---|
| Small Business | 67 |
| Midsize Enterprise | 17 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
ESET Endpoint Protection Platform (EPP) is a cybersecurity solution designed to protect businesses of all sizes against a wide array of cyber threats. Its advanced technologies and user-friendly interface provide robust security for endpoint devices, such as desktops, laptops, and mobile devices, without compromising performance. ESET's approach combines multiple layers of protection, including traditional signature-based detection with advanced heuristic analysis, behavioral monitoring, and machine learning, to effectively counter both known and emerging threats.
ESET's Endpoint Protection Platform is based on a multi-layered defense strategy, which utilizes various technologies like cloud-based scanning, network attack protection, and exploit blockers. This strategy ensures solid protection against malware, ransomware, phishing attacks, and advanced persistent threats (APTs), offering businesses peace of mind regarding their digital security. ESET's platform protects computers, mobile devices, file servers and virtual environments. It’s available as a standalone product and as a part of a wider enterprise cybersecurity bundle, ESET PROTECT Enterprise, which also includes file server security, disk encryption, a cloud sandbox and EDR.
ESET PROTECT Advanced
The ESET PROTECT Advanced provides best-in-class endpoint protection against ransomware & zero-day threats, backed by powerful data security.
Performance and Compatibility
ESET is widely acclaimed for its light system footprint, ensuring that endpoint protection does not come at the expense of performance. This efficiency is crucial for maintaining operational productivity without sacrificing security. Moreover, ESET's solutions are compatible with a wide range of operating systems, including Windows, macOS, Linux, and Android.
Centralized Management
ESET Endpoint Protection Platform is managed via ESET Security Management Center, a centralized management console that provides real-time visibility into on-premise and off-premise endpoints. This simplifies the administration of security policies, streamlines the detection and response processes, and provides detailed reporting capabilities, making it easier for IT professionals to maintain a secure and compliant IT environment.
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
