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Sophos EPP Suite Reviews

Vendor: Sophos
4.1 out of 5
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What is Sophos EPP Suite?

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.
Get the Sophos EPP Suite Buyer's Guide and find out what your peers are saying about Sophos EPP Suite, CrowdStrike Falcon, Microsoft Defender for Endpoint and more!
Sophos EPP Suite is the #22 ranked solution in endpoint security software. PeerSpot users give Sophos EPP Suite an average rating of 8.2 out of 10. Sophos EPP Suite is most commonly compared to CrowdStrike Falcon: Sophos EPP Suite vs CrowdStrike Falcon. Sophos EPP Suite is popular among the small business segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.
Buyer's Guide
Sophos EPP Suite
August 2025
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Sophos EPP Suite mindshare

As of August 2025, the mindshare of Sophos EPP Suite in the Endpoint Protection Platform (EPP) category stands at 0.9%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Sophos EPP Suite0.9%
CrowdStrike Falcon10.5%
Microsoft Defender for Endpoint10.2%
Other78.4%
Endpoint Protection Platform (EPP)

PeerResearch reports based on Sophos EPP Suite reviews

TypeTitleDate
CategoryEndpoint Protection Platform (EPP)Aug 29, 2025Download
ProductReviews, tips, and advice from real usersAug 29, 2025Download
ComparisonSophos EPP Suite vs Microsoft Defender for EndpointAug 29, 2025Download
ComparisonSophos EPP Suite vs CrowdStrike FalconAug 29, 2025Download
ComparisonSophos EPP Suite vs SentinelOne Singularity CompleteAug 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
CrowdStrike Falcon4.310.5%96%132 interviewsAdd to research
Microsoft Defender for Endpoint4.110.2%94%198 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Sophos EPP Suite's valuable features include robust antivirus, ransomware protection, central management, AI-driven threat detection, and seamless synchronization with firewalls. Its ease of use, centralized monitoring, and endpoint protection capabilities enhance security. Users appreciate the lightweight impact on systems, comprehensive visibility of activities, effective integration, and automated threat response. Data loss prevention and web filtering are praised. The platform efficiently scales, supports multiple devices, and offers cost-effective solutions for various organizational needs.
  • "I never face any issues with stability with the Sophos EPP Suite."
  • "The Sophos people here in South Africa are very helpful."
  • "With the reseller management, I can manage multiple clients without having to log in to each client."

Room for Improvement

Sophos EPP Suite faces challenges with migration between servers, antivirus detection, notifications, ease of use for non-IT users, and deployment. It is heavy on resources and has a confusing pricing structure. Users mention complexities in configuration, VPN setups, and integration with third-party systems. Support services often experience delays, and incompatibilities with macOS and Linux arise. There's also feedback on logging control, UI responsiveness, security features, and resource utilization.
  • "The Sophos EPP Suite should work on key areas, especially in data management, specifically the data retention part. The data lake storage has certain limits."
  • "The automation side of the setup is a pain. I have to run the installers manually."
  • "The automation side of the setup is a pain."

ROI

Sophos EPP Suite delivers a 12-16 month ROI through enhanced user productivity and comprehensive protection. Effective integration with systems and multiple functionalities contribute to increased value. Users appreciate protection against data loss from malware, boosting productivity without fear. Efficient response times and meaningful alerts improve security operations when paired with a SOC. Customers benefit from essential features like device encryption, ensuring compliance with legal requirements, leading to overall satisfaction with Sophos EPP Suite.

Pricing

Sophos EPP Suite pricing offers opportunities for savings with three-year licenses providing discounts equivalent to two years. Annual licenses are often cost-effective compared to monthly subscriptions. Pricing is generally competitive, with costs varying based on features and user numbers, making Sophos attractive for both SMBs and enterprises. Licensing costs depend on chosen configurations and region-specific partner discounts. While some users find it relatively expensive, others highlight its affordability when compared to competitors like Trend Micro and Panda Antivirus.
  • "From my perspective, it is not the most expensive, it is aligned with the market."
  • "Pricing and licensing are good and affordable."
  • "Sophos EPP Suite is a competitive and affordable solution."

Popular Use Cases

Sophos EPP Suite is primarily deployed for endpoint security, protecting devices from malware, ransomware, and viruses. Organizations utilize its capabilities for antivirus protection, web filtering, and patch management across laptops, servers, and mobile devices. It integrates with network security measures, serving roles such as firewall, VPN threat management, and application control. Additionally, users value its data loss prevention, ransomware defense, and management of network traffic and device access.

Service and Support

Sophos EPP Suite's support is generally positive, with many praising responsiveness and fast resolutions. Some find technical support efficient and knowledgeable, while others report slow responses and lack of expertise. Users appreciate local presence in different regions. Feedback suggests that, although support has improved with initiatives like Technical Account Manager roles, issues such as complex communication and slow escalation persist. There is room for improvement, particularly in response speed and availability.

Deployment

Sophos EPP Suite's initial setup varies based on environment complexity. Residential setups are straightforward, often completed in minutes to a few hours with one person. Corporate setups may require training and planning, especially in large networks, potentially involving several engineers. While generally easy, complexities can arise, especially with legacy systems or heavy network configurations. Many users find it helpful to involve multiple team members or external support for effective deployment and maintenance.

Scalability

Sophos EPP Suite is known for its scalability, supporting varied organization sizes. Users appreciate its cloud deployment, which eases scaling, especially for companies with 20 to 200 users. Larger entities, with more than 1000 users, find the suite effective for expansions. Integration challenges exist but are manageable. The platform is used globally, and companies often increase capacity by adjusting licenses. Though initially aimed at medium-sized users, it caters well to larger companies too.

Stability

Sophos EPP Suite is regarded as quite stable by many users, with ratings often between seven and ten out of ten. It rarely crashes, and issues are typically linked to external factors, such as operating system updates or resource demands. While some users have noted occasional glitches or resource-intensive behavior, the suite generally performs well, providing reliable stability over extended usage periods. Most agree it can be trusted for smooth operations.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Sophos EPP Suite Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business37
Midsize Enterprise4
Large Enterprise10
By reviewers
By visitors reading reviews
Company SizeCount
Small Business116
Midsize Enterprise42
Large Enterprise108
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Educational Organization
9%
Performing Arts
7%
Insurance Company
5%
Healthcare Company
4%
Financial Services Firm
4%
University
4%
Comms Service Provider
4%
Retailer
4%
Real Estate/Law Firm
4%
Outsourcing Company
3%
Government
3%
Legal Firm
3%
Wholesaler/Distributor
3%
Transportation Company
2%
Non Profit
2%
Energy/Utilities Company
2%
Recreational Facilities/Services Company
2%
Construction Company
1%
Pharma/Biotech Company
1%
Renewables & Environment Company
1%
Aerospace/Defense Firm
1%
Hospitality Company
1%
Agriculture
1%
Media Company
1%
Mining And Metals Company
1%

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Learn more about Sophos EPP Suite

Sophos EPP Suite was previously known as EPP Suite.

Sophos EPP Suite customers

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Product Categories

Product Categories
Endpoint Protection Platform (EPP)

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Sophos EPP Suite Reviews Summary
Author infoRatingReview Summary
Director at Infosonik Systems Ltd4.0I found the Sophos EPP Suite particularly beneficial for the banking sector in Bangladesh due to its relay server feature, scalable user support, and centralized management, though improvements in data retention are needed to enhance data management capabilities.
IT Consultant at Inception3.5We initially chose Sophos EPP Suite for ransomware protection, appreciating the web filtering and USB management. While cloud management is efficient, setup requires manual effort. Sophos suits us better than Symantec after Broadcom's acquisition, despite integration challenges.
Founder at Computech infosysetm5.0The Sophos EPP Suite offers effective security features like malware protection and DLP, with impressive performance and scalability. Despite recent performance issues affecting longtime users, the overall ROI remains positive and customers are generally satisfied.
Head of Information Technology at a construction company with 11-50 employees4.5We use Sophos EPP Suite to protect endpoint devices from internet threats, appreciating its comprehensive protection and customization options. However, it requires more configuration, and support could be improved. Previously, we used Trend Micro, McAfee, and Symantec.
ICT manager at Oosterhof Holman4.0I use Sophos EPP Suite for endpoint protection and recovery combined with XDR. Its seamless interaction with other Sophos products is valuable, but logging issues persist. We previously used McAfee and Trend Micro but found Sophos easier to manage than Microsoft Defender.
Senior Executive Talent Acquisition at Accion Labs5.0I use Sophos EPP Suite for Sophos Connect Version 2.2.90. Its most valuable feature is its reliability. However, it lacks security and speed, needing improvements in these areas to deliver a faster and more secure connection to users.
Sr. Manager - Infosec at PAGCOR4.0We use Sophos EPP Suite to protect our devices, appreciating its endpoint detection and user-friendly dashboard. Although it's costly and lacks legacy OS support, it boosts productivity by safeguarding data. We chose it over Symantec and Trend Micro for cost reasons.
Information security manager at asa com4.0I find Sophos EPP Suite highly valuable for its strong accounting and reporting features, providing clear traffic analysis and user-friendliness. Despite some appliance performance shortcomings compared to competitors, it was favored over Kaspersky and Bitdefender for its central management.