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Sophos EPP Suite vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Sophos EPP Suite boosts ROI in 12-16 months, enhancing productivity, protection, and compliance while ensuring customer satisfaction.
Sentiment score
7.1
Users reported significant ROI with VMware Carbon Black Endpoint, citing reduced malware and ransomware incidents, and 10% cost savings.
 

Customer Service

Sentiment score
7.7
User reviews of Sophos EPP Suite support highlight responsiveness and expertise, though some experience delays and ineffective resolutions.
Sentiment score
6.4
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
 

Scalability Issues

Sentiment score
8.5
Sophos EPP Suite offers scalable solutions for diverse organizations, accommodating growth and simplifying cloud deployments, despite third-party integration limits.
Sentiment score
7.5
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
 

Stability Issues

Sentiment score
9.0
Sophos EPP Suite is generally stable but has minor glitches; some users seek other solutions for better stability.
Sentiment score
7.6
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
 

Room For Improvement

Sophos EPP Suite needs improvements in migration, resource usage, integration, support, and user interface for better performance and compatibility.
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
The enterprise integration is very poor, requiring a lot of manual work.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
 

Setup Cost

Sophos EPP Suite offers competitive, often affordable pricing, with discounts for longer licenses, despite varying costs by features and users.
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
The cost is reasonable and cheaper than other alternatives.
 

Valuable Features

Sophos EPP Suite offers seamless integration, advanced threat detection, centralized management, and user-friendly features for comprehensive security solutions.
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
With the reseller management, I can manage multiple clients without having to log in to each client.
 

Categories and Ranking

Sophos EPP Suite
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
59
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Security Incident Response (1st), Endpoint Detection and Response (EDR) (17th), Ransomware Protection (5th)
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Sophos EPP Suite is 0.8%, up from 0.5% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.6%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sabbir Ahmed - PeerSpot reviewer
Experience significant threat prevention advancements with user-friendly deployment
The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.
KarthikR1 - PeerSpot reviewer
The solution has an easy setup but needs to mature on cloud environment security
The maturity of the Kubernetes security is absent in Carbon Black CB Defense. The solution has to mature on container security and a lot of cloud environment security. Security is available only for Windows, while security for Linux and Mac is not very strong. The deadlock issue causes me to put more effort into installing an upgrade. The numerous issues with the environment of the product solution should be addressed. Work orders are taking more than two months to get resolved. There's been one issue open for two months, and the solution they gave is being implemented step by step. Still, it is not meeting the requirements and breaking the system. Hence, our business is completely disturbed.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
10%
Manufacturing Company
8%
Educational Organization
8%
Computer Software Company
15%
Financial Services Firm
12%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Sophos EPP Suite?
Sophos EPP Suite is a powerful antivirus.
What needs improvement with Sophos EPP Suite?
The automation side of the setup is a pain. I have to run the installers manually. The enterprise integration is very poor, requiring a lot of manual work. I need an on-premises Active Directory th...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

EPP Suite
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

EK Services
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Sophos EPP Suite vs. VMware Carbon Black Endpoint and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.