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Sophos EPP Suite vs Symantec Endpoint Security comparison

Sophos and Broadcom are both solutions in the Endpoint Protection Platform (EPP) category. Sophos is ranked #24 with an average rating of 8.4, while Broadcom is ranked #14 with an average rating of 7.3. Sophos holds a 0.8% mindshare in EPP, compared to Broadcom’s 4.0% mindshare. Additionally, 89% of Sophos users are willing to recommend the solution, compared to 80% of Broadcom users who would recommend it.
Sophos EPP Suite
Read 59 Sophos EPP Suite reviews
  • 1,341 Views
  • 911 Comparison Views
89% willing to recommend
Symantec Endpoint Security
Read 144 Symantec Endpoint Security reviews
  • 9,412 Views
  • 6,366 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Symantec Endpoint Security and Sophos EPP Suite are popular endpoint protection solutions. Symantec has the upper hand in support and pricing, while Sophos stands out due to its comprehensive features.

Features: Symantec is known for its malware detection, response capabilities, and overall pricing. Sophos is recognized for its advanced threat protection, ease of integration with other security tools, and comprehensive feature set.

Room for Improvement: Symantec could enhance its system resource usage, improve reporting features, and refine its initial configuration. Sophos users suggest enhancing application control, providing more frequent updates, and refining system performance.

Ease of Deployment and Customer Service: Symantec deployment is straightforward but with occasional initial configuration difficulties. Symantec's customer service is highly rated. Sophos deployment is simple with excellent documentation, but customer feedback is mixed.

Pricing and ROI: Symantec is considered affordable with a good ROI. Sophos is more expensive yet users feel its comprehensive protection justifies the cost, offering substantial ROI.

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To learn more, read our detailed Sophos EPP Suite vs. Symantec Endpoint Security Report (Updated: June 2025).
Buyer's Guide
Sophos EPP Suite vs. Symantec Endpoint Security
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Sophos EPP Suite boosts ROI in 12-16 months, enhancing productivity, protection, and compliance while ensuring customer satisfaction.
Sentiment score
7.5
Symantec Endpoint Security delivers positive ROI by enhancing virus protection, reducing downtime, and improving operational efficiency with minimal disruption.
No quotes available
For more quotes and insights, download the Sophos EPP Suite report
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
For more quotes and insights, download the Symantec Endpoint Security report
 

Customer Service

Sentiment score
7.7
User reviews of Sophos EPP Suite support highlight responsiveness and expertise, though some experience delays and ineffective resolutions.
Sentiment score
7.2
Symantec Endpoint Security's support is praised but varies post-Broadcom, with delays and regional differences affecting effectiveness.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
For more quotes and insights, download the Sophos EPP Suite report
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
For more quotes and insights, download the Symantec Endpoint Security report
Sabbir Ahmed - PeerSpot reviewer
JS
MohammadAlshatreet - PeerSpot reviewer
TR
 

Scalability Issues

Sentiment score
8.5
Sophos EPP Suite offers scalable solutions for diverse organizations, accommodating growth and simplifying cloud deployments, despite third-party integration limits.
Sentiment score
7.8
Symantec Endpoint Security is scalable, user-friendly, and ideal for large organizations, effortlessly integrating with existing systems.
No quotes available
For more quotes and insights, download the Sophos EPP Suite report
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
For more quotes and insights, download the Symantec Endpoint Security report
 

Stability Issues

Sentiment score
9.0
Sophos EPP Suite is generally stable but has minor glitches; some users seek other solutions for better stability.
Sentiment score
7.8
Symantec Endpoint Security is generally reliable, though updates and operating system variations can occasionally disrupt stability and resource usage.
No quotes available
For more quotes and insights, download the Sophos EPP Suite report
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
For more quotes and insights, download the Symantec Endpoint Security report
 

Room For Improvement

Sophos EPP Suite needs improvements in migration, resource usage, integration, support, and user interface for better performance and compatibility.
Symantec Endpoint Security faces performance issues, complex management, insufficient threat detection, and compatibility problems affecting usability and support.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
I need an on-premises Active Directory that syncs to the cloud to make it work.
For more quotes and insights, download the Sophos EPP Suite report
It is cumbersome to use, particularly in handling firewall management.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
For more quotes and insights, download the Symantec Endpoint Security report
Sabbir Ahmed - PeerSpot reviewer
JS
JS
SM
MohammadAlshatreet - PeerSpot reviewer
 

Setup Cost

Sophos EPP Suite offers competitive, often affordable pricing, with discounts for longer licenses, despite varying costs by features and users.
Symantec Endpoint Security is valued for its cost-effective pricing, flexible plans, and discounts for long-term or special contracts.
The cost is reasonable and cheaper than other alternatives.
For more quotes and insights, download the Sophos EPP Suite report
It seems to be half the cost or more affordable than other solutions.
I rate the pricing, setup cost, and licensing around nine out of ten.
Symantec Endpoint Protection and Symantec Endpoint Security Enterprise are quite affordable, with Symantec Endpoint Security Complete costing about four times the Endpoint Protection price, still comparable to other EDR products.
For more quotes and insights, download the Symantec Endpoint Security report
Sabbir Ahmed - PeerSpot reviewer
JS
MohammadAlshatreet - PeerSpot reviewer
TR
 

Valuable Features

Sophos EPP Suite offers seamless integration, advanced threat detection, centralized management, and user-friendly features for comprehensive security solutions.
Symantec Endpoint Security provides comprehensive protection with device control, intrusion prevention, anti-virus, centralized management, and cross-platform integration.
Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions.
With the reseller management, I can manage multiple clients without having to log in to each client.
For more quotes and insights, download the Sophos EPP Suite report
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
A valuable feature of Symantec Endpoint Security is the ability to remotely isolate a computer from the network if it's compromised, either physically or digitally.
For more quotes and insights, download the Symantec Endpoint Security report
Sabbir Ahmed - PeerSpot reviewer
JS
TR
MohammadAlshatreet - PeerSpot reviewer
JS
 

Categories and Ranking

Sophos EPP Suite
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
59
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
144
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Sophos EPP Suite is 0.8%, up from 0.5% compared to the previous year. The mindshare of Symantec Endpoint Security is 4.0%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sabbir Ahmed - PeerSpot reviewer
Experience significant threat prevention advancements with user-friendly deployment
The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.
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MohammadAlshatreet - PeerSpot reviewer
Resolve support issues promptly while optimizing system resource usage
I use the solution primarily for scanning and identifying threats, which is essential in determining the percentage of resources used, such as CPU and hard disk. It's important to balance resource consumption to maintain operational efficiency. Furthermore, the incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
10%
Manufacturing Company
8%
Educational Organization
8%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Sophos EPP Suite?
Sophos EPP Suite is a powerful antivirus.
See all answers
What is your experience regarding pricing and costs for Sophos EPP Suite?
For the Indian market, we feel it is slightly expensive.
See all answers
What needs improvement with Sophos EPP Suite?
The automation side of the setup is a pain. I have to run the installers manually. The enterprise integration is very poor, requiring a lot of manual work. I need an on-premises Active Directory th...
See all answers
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
See all answers
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
See all answers
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
See all answers
 

Comparisons

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Compared 9% of the time
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Compared 4% of the time
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Compared 18% of the time
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Compared 17% of the time
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Compared 8% of the time
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Kaspersky Endpoint Security for Business vs Symantec Endpoint Security
Compared 6% of the time
Cortex XDR by Palo Alto Networks vs Symantec Endpoint Security Logo
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Compared 4% of the time
More Symantec Endpoint Security Competitors
 

Product Reports

Buyer's Guide
Sophos EPP Suite
May 2025
Sophos EPP Suite reportDownload Sophos EPP Suite product report
Buyer's Guide
Symantec Endpoint Security
May 2025
Symantec Endpoint Security reportDownload Symantec Endpoint Security product report
 

Also Known As

EPP Suite
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.
Sophos

Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module. 

The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.

Broadcom
 

Sample Customers

EK Services
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Buyer's Guide
Sophos EPP Suite vs. Symantec Endpoint Security
June 2025
Free Report: Sophos EPP Suite vs. Symantec Endpoint Security
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