ShoreTel Mobility puts desk phone features on all popular smartphones and tablets so your employees can stay in touch professionally no matter where they go. You can even find ShoreTel Mobility on the Apple Watch.
Business Analyst at a healthcare company with 51-200 employees
When users are out of the office they can maintain full ShoreTel functionality.
It has helped outside sales reps stay connected with simple transfers from customer service and the 800 number.
5+ years
Manager, Global Technical Support Services at a marketing services firm with 1,001-5,000 employees
ShoreTel Mobility is good for remote users, I use the client myself and is very useful when I am out of the office. I did recently switch over to a Mac and the mobility client doesn't work with the Mac. I did download the solution from Counterpath and it works great. Being able to access the employee directory and to dial by extension is great.
Mobility and the flexibility of voicemail delivery.
Creating easier access across multiple sites.
5 years+
No issues.
Rarely have issues.
Customer Service: Excellent customer service. Technical Support: Excellent technical support.
Yes! Easy set up!
In-House
As of June 2025, the mindshare of ShoreTel Mobility in the Mobile Communication Gateways category
stands at 13.2%, up from 10.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.