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SCOM Reviews

Vendor: Microsoft
3.9 out of 5
4,673 followers
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What is SCOM?

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Helped 851,604 peers since 2012

Featured SCOM reviews

SCOM mindshare

Product category:
As of May 2025, the mindshare of SCOM in the Event Monitoring category stands at 8.1%, down from 9.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Event Monitoring

PeerResearch reports based on SCOM reviews

TypeTitleDate
CategoryEvent MonitoringMay 20, 2025Download
ProductReviews, tips, and advice from real usersMay 20, 2025Download
ComparisonSCOM vs ServiceNow IT Operations ManagementMay 20, 2025Download
ComparisonSCOM vs BMC TrueSight Operations ManagementMay 20, 2025Download
ComparisonSCOM vs IBM Tivoli NetCool OMNIbusMay 20, 2025Download
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Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Government
10%
Manufacturing Company
8%
Insurance Company
6%
Retailer
5%
Healthcare Company
5%
Energy/Utilities Company
5%
University
4%
Educational Organization
3%
Real Estate/Law Firm
3%
Non Profit
2%
Hospitality Company
2%
Construction Company
2%
Media Company
2%
Comms Service Provider
2%
Legal Firm
2%
Transportation Company
2%
Wholesaler/Distributor
2%
Logistics Company
1%
Performing Arts
1%
Pharma/Biotech Company
1%
Outsourcing Company
1%
Consumer Goods Company
1%
Security Firm
1%
Aerospace/Defense Firm
1%
Recreational Facilities/Services Company
1%

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SCOM customers

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SCOM reviews

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MF
Network Operations Center at Student Loans Company
Verified user of SCOM
Mar 6, 2025
Faces potential phase-out as monitoring needs evolve while offering reliable basic performance metrics

Pros

"Setting up SCOM is straightforward and takes about an hour as long as you have all your firewalls and DNS settings in place."

Cons

"SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure."
MarcMermuys - PeerSpot user
ICT System Administrator at College of Europe
Verified user of SCOM
Nov 17, 2024
Has efficient monitoring with robust integration capabilities

Pros

"SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS."

Cons

"SCOM is not as straightforward in terms of user interface or general experience, which could be improved. "
Find out what your peers are saying about SCOM. Updated April 2025
851,604 professionals have used our research since 2012.
PeerSpot user
Manager, Principle Systems Engineer and team lead at BCX
Verified user of SCOM
Jul 18, 2019
Best all-around, multi-features single interface, cross-platform monitoring solution for complex environment groupings

Pros

"This is a product that does more generally than any of the competing solutions."

Cons

"It lacks certain details that other products do better, like granular access and better application monitoring."
GaneshRp - PeerSpot user
Senior Manager - Monitoring & Observability at a financial services firm with 10,001+ employees
Verified user of SCOM
Aug 25, 2024
Provides end-to-end application monitoring, inbuilt reporting and capable of monitoring the operating system

Pros

"The inbuilt management pack that Microsoft provides is really helpful. I know it's a mature product, and they keep upgrading the management pack. "

Cons

"In future releases, I would like to see APM solutions and dashboards like Grafana. "
BW
Sr. Systems Engineer at Arapahoe County Government
Verified user of SCOM
Nov 11, 2021
Easy to scale, offers helpful maintenance schedules, and free online training is available

Pros

"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."

Cons

"I would like to see them improve their network monitoring."
Mohamed Tantawy - PeerSpot user
IT Technical Support Deputy General Manager at a financial services firm with 10,001+ employees
Verified user of SCOM
Jun 30, 2024
Has valuable reporting features and good technical support services

Pros

"Alerts notify the server or service owner of problems, allowing quick decisions or actions to keep the service running based on configured thresholds. "

Cons

"They could provide better dashboards, detailed logs, and reports crucial for monitoring services in real-time. "
AJITHH G - PeerSpot user
Solution Engineer at AppSmart
Verified user of SCOM
Sep 9, 2022
Useful for monitoring, logging purposes, and mounting configurations

Pros

"The monitoring features are the most valuable. We have seen a major benefit from that so far. "

Cons

"There could be more integration of SIM in the solution. "
RM
Vocational Coordinator at UMMS
Verified user of SCOM
Jun 7, 2022
Product version discussed: 2012 R2 and 2019
Logical free solution to leverage for management packs

Pros

"Being able to make and customize management packs and send out notifications is very valuable. "

Cons

"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."