

SolarWinds NPM and SCOM are network monitoring solutions with distinct features. SolarWinds NPM often has the upper hand in terms of scalability and a strong community presence, while SCOM excels in integration with Microsoft environments.
Features: SolarWinds NPM offers seamless scalability up to 30,000 elements, comprehensive alerting, and requires no additional agents for launch. Its robust community forum further supports users. SCOM is noted for its deep integration with Windows, flexible monitoring through management packs, and extensive capabilities for Windows-based systems.
Room for Improvement: SolarWinds NPM could improve network discovery accuracy, alert customization for device categories, and the user experience when managing separate modules. SCOM could enhance its cross-platform monitoring, simplify the user interface, and develop more intuitive dashboards.
Ease of Deployment and Customer Service: Both SolarWinds NPM and SCOM cater to varied deployment environments from on-premises to hybrid cloud. SolarWinds NPM is favored for its straightforward initial setup and supportive customer service, enhanced by an active community forum. SCOM's integration with Microsoft products provides a support advantage for businesses heavily invested in Microsoft ecosystems, although its complex deployment may need specialized expertise.
Pricing and ROI: SolarWinds NPM is seen as cost-effective with comprehensive functionality, though costs may rise with additional modules. It provides significant ROI by reducing downtime and enhancing network visibility. SCOM offers better value as part of the Microsoft System Center suite, bundled with other products, and can lead to long-term cost savings in Microsoft-reliant environments.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
When I was working directly with Microsoft at TCS, my first company, the support experience was quite smooth, and we received solutions promptly.
They often treat issues in isolation, not considering how one problem might relate to another.
If there is no timely response, getting a resolution is more difficult.
We had contact with SolarWinds regarding the implementation, and they were helpful.
They have good technical support.
The scalability of SCOM, meaning its ability to adapt to our needs, is excellent because we are working with SQL systems and multiple servers.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
I have not seen many errors or frequent data loss because once we have installed the agent on the system and have the details, not much manual intervention is required.
SCOM is a bit unstable lately, primarily due to a lack of resources.
The NPM product is stable, particularly when used for simple network monitoring.
SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure.
It would be beneficial to have a summary on one single dashboard, as there are many more possibilities available.
I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.
Customers have given feedback about the delayed response times from the technical team.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment.
It is not too pricey and is adequate.
PRTG's package offers all features in one bundle, which is cost-effective.
The solution is considered expensive.
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool.
It assists me in detecting server downtime and delivers basic performance monitoring right out of the box.
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
Whenever any node is down in our network, whether it is a server or any network device, we receive information through email that the device is down.
It provides a detailed overview of the network, which is valuable.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
| Product | Mindshare (%) |
|---|---|
| SolarWinds NPM | 3.7% |
| SCOM | 1.5% |
| Other | 94.8% |

| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 22 |
| Large Enterprise | 54 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 33 |
| Large Enterprise | 85 |
SCOM monitors Microsoft environments with a focus on Windows servers and applications such as SQL, Exchange, and SharePoint. It offers integration with Active Directory and Azure, along with customizable dashboards, management packs, and robust alert mechanisms, aiding efficient management and control.
SCOM provides a comprehensive monitoring solution for Microsoft technologies, helping organizations track performance and availability of applications, services, and infrastructure. It integrates with Active Directory and Azure, offering capabilities for monitoring Windows and Linux environments. Extensive management packs, customizable dashboards, and automated alerts offer a refined monitoring experience. Users benefit from detailed performance data, network monitoring, and auto-discovery features, enhancing operational insights and server management efficiency.
What are key features of SCOM?In technology sectors, SCOM is widely implemented for its ability to monitor server applications and infrastructure components. Healthcare and finance utilize its monitoring and alert systems for compliance and uptime. Enterprises integrate SCOM for managing complex systems like Exchange, SharePoint, and Active Directory, enabling comprehensive analytics and reporting.
SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.
SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.
What are the key features of SolarWinds NPM?In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.
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