Centreon vs SCOM comparison

Cancel
You must select at least 2 products to compare!
Juniper Logo
389 views|290 comparisons
100% willing to recommend
Centreon Logo
7,790 views|4,930 comparisons
96% willing to recommend
Microsoft Logo
Read 77 SCOM reviews
5,947 views|3,662 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Centreon and SCOM based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Centreon vs. SCOM Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

More Juniper Mist Premium Analytics Pros →

"The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow.""Another feature we use is Business Activity, which provides us with an end-user perspective when a service is down or isn't working correctly. This is helpful when monitoring the KPIs. When we see a device or server that isn't working, we find the root cause.""E-mail alert notifications are valuable.""I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring.""Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI.""The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query.""Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime."

More Centreon Pros →

"It is a user-friendly product that requires almost no maintenance.""It's easy to use.""It can send messages to our ticketing system.""The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure.""The most valuable feature is the extensibility, as there are really no limits as to what you can do with it.""It takes a lot of the headache out of managing your data centers and software in other places.""The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need.""SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."

More SCOM Pros →

Cons
"The Wi-Fi side needs improvement."

More Juniper Mist Premium Analytics Cons →

"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking.""The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information. We want the product to do more auto-remediation.""Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services.""I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning.""The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution.""I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."

More Centreon Cons →

"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great.""It lacks certain details that other products do better, like granular access and better application monitoring.""The solution can be improved by expanding to cloud usage.""System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already.""In a future release, they should add email notification alerts.""The solution’s initial setup is difficult.""Of course, price is always an issue with Microsoft and could be improved.""In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."

More SCOM Cons →

Pricing and Cost Advice
Information Not Available
  • "It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."
  • "In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."
  • "For more complex tasks, we use prepaid support days and ask Centreon to come onsite."
  • "Centreon is an open source product. Thus, there is no need for licensing."
  • "The pricing is acceptable."
  • "They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."
  • "I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."
  • "The solution is very effective, despite the low price."
  • More Centreon Pricing and Cost Advice →

  • "The pricing and licensing are fair."
  • "Our licensing fees are approximately $30 per user, per month."
  • "If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
  • "It is more expensive than the competition."
  • "SCOM is part of the System Center suite and I am satisfied with the pricing."
  • "We have an enterprise agreement that includes this product as part of it."
  • "The pricing is good, and it's part of their system center suite."
  • "We have to pay for a license and the price is fine for us."
  • More SCOM Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
    768,415 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get… more »
    Top Answer:Prometheus provides the ability to automate the backup of my infrastructure. This automatic backup capability allows me… more »
    Top Answer:The solution's reporting engine has given me detailed information on which applications or services I've either failed… more »
    Top Answer:It is the cheapest product available in the market. I rate the pricing a one out of ten.
    Top Answer:The solution should have more tools for monitoring the cloud engine versus on-premise. It sufficiently covers the on… more »
    Comparisons
    Also Known As
    System Center Operations Manager, SCOM 2012
    Learn More
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.

    Centreon Features

    Centreon has many valuable key features. Some of the most useful ones include:

    • Supervision of hybrid infrastructures, from one end to the other
    • Open and flexible architecture 
    • Open-source solution, downloadable for free
    • Filtering capability in GUI interface
    • Proactive end to end monitoring
    • Easily configurable and simple to handle
    • Dedicated dashboard widgets
    • Scalability
    • Independent application for monitoring
    • End to end reporting with actual logs

    Centreon Benefits

    There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:

    • Single platform, multi-user rights & access: Centreon is designed with built-in ACL, allowing enterprise users access to the monitored data on a need-to-know basis.
    • Smart data-mapping for customized macro & micro views: Centreon provides real-time custom views in multiple screens with graphic-rich data mapping, which also enables monitoring operators to act and troubleshoot from a distance.
    • Ready monitoring intelligence & reporting: With Centreon, you can easily generate reports of essential operational KPIs by using pre-configured templates, and add reports as needed by exploiting the dedicated monitoring data warehouse.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Centreon users.

    PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.” 

    Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”

    Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."

    Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."

    SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.

    SCOM Features

    SCOM has many valuable key features. Some of the most useful ones include:

    • Application monitoring
    • Database monitoring
    • Threshold alerts
    • IT Asset Discovery
    • Predictive capabilities
    • Server usage monitoring and capacity forecasting
    • Application performance management console
    • Server availability and performance monitoring
    • Collaboration tools
    • Virtualization monitoring
    • Patch management
    • Out-of-the box templates to monitor applications
    • Application dependency mapping and thresholding

    SCOM Benefits

    There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:

    • Management and monitoring of Windows as well as Unix/Linux platforms
    • Remotely connect to Windows machines and perform administrative tasks from the console itself
    • Custom dashboard creation to help monitor the datacenter with ease
    • Agent based monitoring
    • Integrates well with other Microsoft products
    • Easy to use and reliable

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.

    A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”

    PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”

    Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”

    A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”

    A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”

    Sample Customers
    Information Not Available
    Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
    Dialog Telekom
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Computer Software Company33%
    Logistics Company22%
    Comms Service Provider11%
    Financial Services Firm11%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government11%
    Comms Service Provider9%
    Financial Services Firm8%
    REVIEWERS
    Financial Services Firm21%
    Retailer13%
    Government9%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company12%
    Government11%
    Manufacturing Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business42%
    Midsize Enterprise21%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise15%
    Large Enterprise57%
    REVIEWERS
    Small Business19%
    Midsize Enterprise24%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    Buyer's Guide
    Centreon vs. SCOM
    March 2024
    Find out what your peers are saying about Centreon vs. SCOM and other solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    Centreon is ranked 10th in Network Monitoring Software with 27 reviews while SCOM is ranked 11th in Network Monitoring Software with 77 reviews. Centreon is rated 8.6, while SCOM is rated 7.8. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Elastic Observability, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, AppDynamics and Nagios XI. See our Centreon vs. SCOM report.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.