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Centreon vs SCOM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Centreon enhances ROI through efficient monitoring, quick issue resolution, cost savings, and minimal impact during outages.
Sentiment score
6.4
SCOM users experience varied ROI, with advantages in monitoring and management offset by potential licensing costs and latency issues.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
Network Engineer at a manufacturing company with 10,001+ employees
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
System Administrator at a manufacturing company with 10,001+ employees
 

Customer Service

Sentiment score
7.1
Centreon's customer service is responsive and knowledgeable, though availability limitations and support level improvements are needed.
Sentiment score
6.8
Microsoft customer service is generally viewed positively, with efficient assistance and experienced staff, despite occasional consistency issues.
We do not have direct access to Centreon's technical support.
Network Engineer at a manufacturing company with 10,001+ employees
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
System Administrator at a manufacturing company with 10,001+ employees
Technical support from Centreon responds within 24 hours and resolves issues quickly.
Monitoring and Operations Pilot at Egis S.A.
They often treat issues in isolation, not considering how one problem might relate to another.
Network Operations Center at Student Loans Company
When I was working directly with Microsoft at TCS, my first company, the support experience was quite smooth, and we received solutions promptly.
Assistant Manager at SMS group GmbH
 

Scalability Issues

Sentiment score
7.0
Centreon is valued for flexibility and scalability, though improvements in data management and alert scaling are recommended.
Sentiment score
6.9
SCOM offers scalable management, efficient load balancing, and high availability but faces challenges with non-Microsoft integration and diverse device monitoring.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
Network Engineer at a manufacturing company with 10,001+ employees
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
Monitoring and Operations Pilot at Egis S.A.
The scalability of SCOM, meaning its ability to adapt to our needs, is excellent because we are working with SQL systems and multiple servers.
Assistant Manager at SMS group GmbH
 

Stability Issues

Sentiment score
7.5
Centreon is stable and reliable, though stability may vary; support resolves issues swiftly, especially with the latest versions.
Sentiment score
7.1
SCOM's stability has improved significantly, especially in newer versions like 2019, with proper configuration and resource allocation.
Centreon is a much more straightforward and stable tool compared to Icinga.
System Administrator at a manufacturing company with 10,001+ employees
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Network Engineer at a manufacturing company with 10,001+ employees
I have not seen many errors or frequent data loss because once we have installed the agent on the system and have the details, not much manual intervention is required.
Assistant Manager at SMS group GmbH
SCOM is a bit unstable lately, primarily due to a lack of resources.
Network Operations Center at Student Loans Company
 

Room For Improvement

Centreon users seek improved customization, monitoring, UI, documentation, integration, mobile features, auto-remediation, multilingual support, and notifications.
SCOM needs better dashboards, lower licensing costs, easier integration, improved reporting, enhanced support, and efficient alert management.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Monitoring and Operations Pilot at Egis S.A.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
System Administrator at a manufacturing company with 10,001+ employees
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
Network Engineer at a manufacturing company with 10,001+ employees
I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.
ICT System Administrator at College of Europe
SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure.
Network Operations Center at Student Loans Company
It would be beneficial to have a summary on one single dashboard, as there are many more possibilities available.
Assistant Manager at SMS group GmbH
 

Setup Cost

Centreon provides an open-source solution for SMEs but has a complex pricing model for enterprises needing premium features.
SCOM pricing varies with agreements, often part of cost-effective Microsoft packages, though licensing can be complex initially.
Centreon's pricing is not very expensive.
Monitoring and Operations Pilot at Egis S.A.
 

Valuable Features

Centreon offers unlimited monitoring, enhanced visualization, and customizable features for efficient oversight with extensive device compatibility and anomaly detection.
SCOM efficiently monitors Microsoft environments with integration, customizable dashboards, real-time reporting, and automated alerts for proactive management.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Monitoring and Operations Pilot at Egis S.A.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
System Administrator at a manufacturing company with 10,001+ employees
Centreon allows us to monitor all of our devices on one platform.
Network Engineer at a manufacturing company with 10,001+ employees
It assists me in detecting server downtime and delivers basic performance monitoring right out of the box.
Network Operations Center at Student Loans Company
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool.
Assistant Manager at SMS group GmbH
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
ICT System Administrator at College of Europe
 

Categories and Ranking

Centreon
Ranking in Network Monitoring Software
17th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
IT Infrastructure Monitoring (22nd), Cloud Monitoring Software (16th)
SCOM
Ranking in Network Monitoring Software
15th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.6%, down from 2.7% compared to the previous year. The mindshare of SCOM is 1.4%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
SCOM1.4%
Centreon1.6%
Other97.0%
Network Monitoring Software
 

Featured Reviews

Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Experience enhanced monitoring with real-time alerts and efficient support
I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
9%
Financial Services Firm
8%
Comms Service Provider
7%
Financial Services Firm
13%
Government
10%
Computer Software Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
 

Comparisons

 

Also Known As

No data available
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Dialog Telekom
Find out what your peers are saying about Centreon vs. SCOM and other solutions. Updated: December 2025.
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