Sponsored
 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Centreon
Ranking in Network Monitoring Software
16th
Average Rating
8.6
Number of Reviews
27
Ranking in other categories
IT Infrastructure Monitoring (15th), Cloud Monitoring Software (14th)
SCOM
Ranking in Network Monitoring Software
11th
Average Rating
7.8
Number of Reviews
79
Ranking in other categories
Event Monitoring (3rd)
 

Mindshare comparison

As of July 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.5%, up from 0.3% compared to the previous year. The mindshare of Centreon is 4.0%, up from 3.4% compared to the previous year. The mindshare of SCOM is 2.0%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
Unique Categories:
No other categories found
IT Infrastructure Monitoring
4.4%
Cloud Monitoring Software
10.7%
Event Monitoring
6.5%
 

Featured Reviews

Shiva_Prasad - PeerSpot reviewer
Jan 25, 2024
A cloud solution for warehousing with a troubleshooting feature
The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.
CA
Mar 18, 2024
An expensive solution to monitor network infrastructure
Centreon is a client application. We use the solution to monitor network infrastructure. In case of an incident, We can fix the issue Centreon makes me reactive. It allows the use of signal application over monitoring infrastructure to use signal. The solution allows us to study more analysis to…
Trevor Watkins - PeerSpot reviewer
Jan 24, 2023
Helps us monitor the health of our servers and has improved our ability to restart services
Our primary use case for the solution is monitoring the health of our Windows servers. We deploy the solution on-premises The solution has improved our overrides and the ability to start services if they're stopped. We have been using the solution for approximately one year and currently using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly."
"The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"Predetermined templates allow for simple and fast service monitoring configuration."
"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."
"I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring."
"We use the remote server functionality on some customer sites, because you can see an independent view and are not dependent on a single connection. If you have branch offices or bigger office outside your headquarters, you can use remote servers because if the connection is broken or disrupted, then remote server will obtain a view of your environment and server availability. This is a good point against using other solutions. Because with other solutions, you don't have this feature. Then, you will be blind if you have this type of a situation."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"It takes a lot of the headache out of managing your data centers and software in other places."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"This is a product that does more generally than any of the competing solutions."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"It is a user-friendly product that requires almost no maintenance."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
 

Cons

"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."
"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."
"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."
"There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information. We want the product to do more auto-remediation."
"The reporting has room for improvement."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"There could be more integration of SIM in the solution."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"In a future release, they should add email notification alerts."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
 

Pricing and Cost Advice

"The solution is expensive."
"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."
"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"The solution is very effective, despite the low price."
"The pricing works out well for us, given our environment and where we are."
"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."
"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."
"There is a license needed to use this solution and it is paid annually."
"The pricing and licensing are fair."
"It is more expensive than the competition."
"We have to pay for a license and the price is fine for us."
"SCOM's pricing is average."
"We have an enterprise agreement that includes this product as part of it."
"The pricing is good, and it's part of their system center suite."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
20%
Government
11%
Financial Services Firm
9%
Educational Organization
7%
Financial Services Firm
15%
Computer Software Company
12%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about Centreon?
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we g...
What needs improvement with Centreon?
Prometheus provides the ability to automate the backup of my infrastructure. This automatic backup capability allows ...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
The platform is cost-effective due to our existing Microsoft support.
What needs improvement with SCOM?
They could provide better dashboards, detailed logs, and reports crucial for monitoring services in real-time.
 

Comparisons

 

Also Known As

No data available
No data available
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Information Not Available
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Dialog Telekom
Find out what your peers are saying about Centreon vs. SCOM and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.