Rackspace OpenStack Reviews

Rackspace OpenStack is free to use as an open-source tool, with no licensing fees. Users find it cost-effective compared to other solution providers, appreciating the low price and cheaper licensing model in comparison to alternatives like VMware or other commercial options. Enterprises note its competitive pricing, indicating significant cost savings with Rackspace OpenStack without sacrificing quality or performance in their cloud infrastructure needs.

• "The pricing is low."
• "I use it as an open-source tool."

Rackspace OpenStack is used for a variety of purposes, including migrating data from cloud to on-premises, deploying private cloud infrastructure, and building hybrid cloud models. It is employed for video streaming, virtual machines, and configuring websites. It supports integration with eCommerce sites, enhancing performance with Akamai cloud services. Organizations use it to develop infrastructure as code, manage auxiliary workloads, and adapt existing hardware for testing and development environments.

Rackspace OpenStack customer service is highly rated with round-the-clock availability and excellent assistance. Technical support receives mixed ratings, generally good, though some rate it as average. Community support and accessible resources for open-source distributions contribute positively. Users find solutions via community forums and articles, sometimes without needing direct Rackspace support. Those with Rackspace access utilize tickets, while others leverage open-source communities. Many users rely on internal research and rarely contact the Rackspace team directly.

Rackspace OpenStack's initial setup is generally viewed as complex, requiring technical expertise and multiple components. Automation tools like Ansible can simplify the process but are not always sufficient. It can take a few weeks for mature organizations to deploy, while small applications might require only hours. Preconfigured servers can ease installation, yet extensive planning and collaboration with IT teams are often necessary. Proper documentation helps ease challenges, though familiarity greatly enhances manageability.

Rackspace OpenStack allows for easy scalability. Users find the scaling process straightforward, with the ability to add hardware seamlessly. Some emphasize its capability of scaling without downtime, even for critical operations. Customers note that support or expertise may be necessary for optimal experiences, while others highlight the need for improved enterprise licensing and support. Businesses show interest in its scalability, although some express hesitation due to perceived gaps in support services.

Rackspace OpenStack demonstrates strong stability, earning positive ratings for reliability. Users commend its maturity and enterprise-grade implementations without single points of failure. The system is robust, rarely crashing or freezing, and its services are appreciated. Several versions cause some challenges, and software updates occasionally affect operations. However, users have honed their problem-solving skills to address issues efficiently. Stability often receives ratings of eight or nine out of ten.