Qualys Patch Management Reviews

Users reported a highly positive ROI from Qualys Patch Management. They achieved significant time savings, reduced vulnerabilities, and cut security costs by automating patch deployment. Vulnerabilities were reduced by 80%, patch rates improved by 40%, and risks were halved, saving hundreds of hours and reducing reliance on human resources. Live data and comprehensive oversight contributed to efficiency gains of up to 90% in patch management tasks. Users also noted reasonable pricing and value.

Qualys Patch Management pricing is perceived as moderate to competitive, aligning with international market standards. While some users find it slightly expensive compared to alternatives like Nessus and Microsoft WSUS, others highlight its comprehensive functionality and features that justify the cost. Volume-based discounts and bundled packages offer cost-effectiveness, though challenges arise for smaller deployments due to higher per-asset costs. The solution's robust features and efficiency make the price point reasonable for enterprises managing large infrastructures.

• "Qualys Patch Management comes as part of a bundled package with several modules, making it a cost-effective deal for us."
• "Its price is competitive in the market. Compared to other solutions like Rapid7, Qualys offers a favorable price point and robust features."
• "Qualys Patch Management offers a moderate price point, neither cheap nor expensive, considering its comprehensive functionality."

Users primarily implement Qualys Patch Management to automate patch deployment and manage vulnerabilities across Windows and Linux servers, enhancing collaboration between IT and security teams. It provides asset visibility, prioritizes vulnerabilities, and simplifies patch management, ensuring systems remain up-to-date and secure without requiring VPN connectivity. The cloud-based platform supports various environments and integrates with other tools, offering a streamlined approach to vulnerability remediation and patch updates.

Qualys Patch Management support is mostly well-regarded, with quick, responsive service and helpful account managers. Many rate it highly, praising its efficiency. Some mention challenges, such as delays, language barriers, and reliance on knowledge base articles. Occasionally, support response speed and clarity need improvement, particularly for less urgent issues. However, recent staffing improvements and proactive responses indicate a focus on customer satisfaction. Some users find support inconsistent, needing more knowledgeable personnel to assist promptly.

Users found Qualys Patch Management's initial setup straightforward and quick, involving easy agent installation and scanner deployment. It requires firewall access and proper configurations, often completed within days or weeks. Documentation is thorough, and support is available. Many appreciate its minimal maintenance demands and automated processes. While typically easy, some found deployment hampered by internal IT complexities but benefited from collaboration and guidance, especially when integrating with existing systems.

Users consider Qualys Patch Management highly scalable, effectively supporting diverse environments and large numbers of assets. Capable of handling extensive workloads and seamless deployment across global locations, it adapts well for expanding networks, though licensing adjustments may be needed. Qualys meets companies' needs without issues, providing excellent support for growth. Despite some concerns about multi-tenancy and cost, users rate it highly for scalability, appreciating its flexible, cloud-based infrastructure.

Users generally find Qualys Patch Management stable, often rating it around nine or ten out of ten. Some rare issues include delays in patch deployment and occasional unavailability. Users appreciate its reliability, although minor network-induced latencies and module downtimes have been noted. Scheduled maintenance is communicated clearly, with negligible impact on performance. Some find stability issues with certain Linux patches and report generation in low-capacity environments to be a bit slow.