Kaseya VSA and Qualys Patch Management compete in the IT management and patch management category. Based on the data, Kaseya VSA seems to have an upper hand due to its combined portal for remote control, patch management, and software management.
Features: Kaseya VSA provides a robust suite for remote management, automation, and patch management. Its integration of remote control and software management in a single portal is highly advantageous. Qualys Patch Management excels in risk-based prioritization and comprehensive asset vulnerability visibility, with TruRisk scoring enhancing its competitive edge.
Room for Improvement: Kaseya VSA needs improvements in patch management, Mac support, and remote control features, particularly in terms of stability and mobile management. Qualys Patch Management should enhance change management processes, reduce false positives, and expand support for mobile and third-party applications.
Ease of Deployment and Customer Service: Kaseya VSA can be deployed across various environments, though customer service experiences vary. Qualys Patch Management supports Hybrid and Public Cloud environments, demonstrating generally responsive support but needing improvement in handling standard tickets.
Pricing and ROI: Kaseya VSA's pricing is seen as a significant investment but offers good value by decreasing IT manpower needs, demonstrating a positive ROI. Qualys Patch Management, while considered expensive, justifies its cost through integration, comprehensive features, and risk mitigation, offering competitive pricing in the market.
With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.
We have a 50 percent return on investment due to reduced operational complexity and increased efficiency in patching and detection.
In the past, it took us seven to ten days to close critical patches, but now we manage to address them within forty-eight hours, while high-priority SLAs can often be resolved within seven days.
I would evaluate them as most likely all good because they help me a lot, and they most likely solve my issue.
The customer service provides a fast response.
I would rate their support five out of ten because most of the time they are not able to resolve the issues.
The support team is experienced and responsive.
The support team is responsive and provides detailed information.
Whenever we raise a request and mention the priority of the ticket, they respond immediately via email or call.
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.
If a client has purchased licensing for ten thousand assets and exceeds that, Qualys continues to scan those additional assets, which ensures the client's coverage.
I would rate the stability of Qualys Patch Management nine point five out of ten.
The stability of Qualys Patch Management is impeccable.
Overall, it is reliable.
I would like to see improved or enhanced scripting capabilities where I can create scripts based on automation by using AI.
There is a limitation where Qualys may not always offer solutions for remediation, particularly for end-of-life or end-of-service applications.
It would be better if Qualys Patch Management identifies whether the process has failed at the first instance and provides a retry button or retry mechanism, allowing retries for failed patches.
For critical options, they could make them red, green for medium, and blue for less significant options.
It's always expensive for the customer.
We get many more features at the same price as other solutions such as Microsoft SCCM.
However, it can be a bit expensive sometimes, and I think clients can be shocked when they see the price.
The pricing is reasonable and less expensive than the previous tool.
Regarding the patching and software management, for me, it's the best path.
Kaseya VSA makes it easier for me to use, especially with the ability to control everything from the console.
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
We have been able to apply workarounds for zero-day vulnerabilities efficiently.
It provides insight into the organization's security posture and keeps databases updated with new CVEs.
| Product | Mindshare (%) |
|---|---|
| Qualys Patch Management | 2.8% |
| Kaseya VSA | 3.6% |
| Other | 93.6% |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 33 |
Kaseya VSA offers comprehensive IT management, featuring remote and patch management alongside automation. Its efficient administration and security improvements make it a reliable choice for managed IT services.
Kaseya VSA is a robust platform used for remote management, patch and inventory management, monitoring, and automation, making it an ideal choice for managed service providers. Its integration with Kaseya BMS and flexible configuration enhance technical support tasks while robust security measures have been improved since past breaches. However, it requires improvements in security, patch management, mobile device management, and support for various platforms including Mac. Users face challenges with outdated interfaces and cumbersome reporting, needing better integration with technologies like Azure.
What are the most important features of Kaseya VSA?In industries like healthcare, finance, and retail, Kaseya VSA is implemented to manage complex IT environments, support network security compliance, and automate routine tasks. Managed service providers leverage its capabilities for client network support, ensuring secure, efficient IT operations.
Qualys Patch Management offers asset visibility, risk-based prioritization, and automation to enhance security. It integrates with VMDR for vulnerability prioritization, ensuring efficient patch deployment and reduced manual effort.
Qualys Patch Management focuses on automating patch deployment and bridging the gap between vulnerability identification and resolution. It supports Windows and Linux servers, providing real-time assessments and comprehensive reporting. The integration with VMDR prioritizes risks efficiently, promoting collaboration between IT and security teams. Organizations benefit from streamlined workflows, improved vulnerability response times, and enhanced remote management.
What are the key features of Qualys Patch Management?
What benefits can organizations expect from Qualys Patch Management?
In industries like finance and healthcare, Qualys Patch Management is pivotal for maintaining stringent security standards. It helps organizations quickly address vulnerabilities, crucial in sectors that handle sensitive data. The ability to integrate with existing systems ensures minimal disruption and maximizes resource efficiency.
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