OpenText Operations Orchestration Reviews

I work in infrastructure monitoring, including virtual machines (VM), operating systems, applications, and databases.

The solution allows us to automate many tasks, improve productivity, and reduce downtime. Our mean time to recover and resolve issues has decreased significantly, allowing us to operate proactively.

I use the solution in my company to automate and create workflows.

The solution's most valuable feature is that it is good for automation and makes users' work easy. The time required for manual work is reduced.

Everything is good in the tool. In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go.

I use the solution for research. 

The product is good functionality-wise. I am impressed with the tool's flexibility in customization. 

We are using this solution for change management and incident management.

The most valuable feature of this solution is the sustainability and the simplicity around the usage.

The improvisation in the previous version was very stable, and the features that were built around this particular product are very good.

We began using the solution for runbook automation. Gradually, we expanded to using it towards the IT process solutions. We were using a lot of auto-healing-realated activities using OO. 

It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options.

The ease of use is most valuable.

We do integration for other companies and automation is a huge, huge benefit, obviously.

The solution enables managing all different types of servers; Unix server or a Windows server. This is a very significant advantage of this solution.

It is easier to manage all the servers, and you can automate processes at one time for all these types of servers, which is very useful.

It brings everything together in one method screen from which you can create all the services.

I would like to see a bit more in the UX. It needs to be a bit more up-to-date. The version we've got is pretty new. It could do with a bit of a web-content makeover.

We use a lot of HPE’s software, the main point being that a lot of the server hardware based tools we used are using very new, integrated web pages whereas the HPE SA and OO are looking quite old, still fat client based and prone to some unfortunate service issues. Maybe we are not using the latest version and these are addressed, it was just a major point I thought was worth addressing.