OpenText Operations Orchestration pros and cons

Name: OpenText Operations Orchestration
Brand: OpenText
Rating: 3.9 (26 reviews)

Vendor: OpenText

3.9 out of 5

26 reviews
92% willing to recommend

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Pros & Cons summary

OpenText Operations Orchestration enhances integration speed, offering flexibility through agent-less operations with a success rate over 90%. Despite its strong functionality and customization, scalability issues appear with 100-200 endpoints. Additional tools like Tivoli Endpoint Management are needed for patching. The high price and support limitations are challenges. Users desire ready-made workflows for tasks like Oracle database switchovers. Powerful community support includes extensive knowledge bases.

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Prominent pros & cons

PROS

OpenText Operations Orchestration has reduced the time to market, speeding up processes and enabling quick delivery.

It is agent-less, offering flexibility with multiple options.

OpenText Operations Orchestration is highly stable with a success rate exceeding 90%.

It allows users to create workflows that perform tasks like shutting down all tools simultaneously.

The community is strong, providing extensive knowledge bases.

CONS

There were many scalability issues initially faced, especially when deploying 100-200 endpoints.

High price is a concern that needs to be addressed.

OpenText Operations Orchestration's support requires improvements.

The addition of ready-made workflows for common scenarios is desired.

Tivoli Endpoint Management had to be used to patch issues due to challenges faced.

OpenText Operations Orchestration Pros review quotes

it_user878124

Manager at a tech services company with 10,001+ employees

Jan 2, 2019

It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options.

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reviewer1451937

Operations Leader - Global Automation at a computer software company with 10,001+ employees

Dec 10, 2020

It's very stable. If you ask me for the success rate metrics, it's more than 90% for both.

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Kishore Ranjal

Product Specialist at SP Jain School of Global Management

Jun 2, 2023

The product is good functionality-wise. I am impressed with the tool's flexibility in customization.

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OpenText Operations Orchestration

December 2025

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Learn what your peers think about OpenText Operations Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

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HiteshKumar

Technical Lead at Bharti AXA Life Insurance

Aug 8, 2024

In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go.

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Nov 18, 2024

The community is very powerful, with extensive knowledge bases available.

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OpenText Operations Orchestration Cons review quotes

it_user878124

Manager at a tech services company with 10,001+ employees

Jan 2, 2019

There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues.

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reviewer1451937

Operations Leader - Global Automation at a computer software company with 10,001+ employees

Dec 10, 2020

The price is an area that should be addressed because the price is high.

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Kishore Ranjal

Product Specialist at SP Jain School of Global Management

Jun 2, 2023

The tool's UI needs to be improved. It needs to have better administration features in future releases.

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Buyer's Guide

OpenText Operations Orchestration

December 2025

Free Report: OpenText Operations Orchestration Reviews and More

Learn what your peers think about OpenText Operations Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

DOWNLOAD NOW

879,259 professionals have used our research since 2012.

HiteshKumar

Technical Lead at Bharti AXA Life Insurance

Aug 8, 2024

Only the tool's support can be a drawback where improvements are needed.

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Nov 18, 2024

I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios.

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