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reviewer2711862 - PeerSpot reviewer
Head of Data at a comms service provider with 1,001-5,000 employees
Real User
Offers seamless integration and enhances security but requires better documentation
Pros and Cons
  • "The audit trails have been extremely important for us in helping our organization meet regulatory requirements."
  • "There is room for improvement with better documentation and less need for CyberArk Secrets Management personnel to assist us with their presence."

What is our primary use case?

My main use cases at the moment promote security all across the organization.

What is most valuable?

The features of CyberArk Secrets Management that I value the most are flexibility and the numerous integration offerings they have. It is not easy to use, but it is secure enough.

I utilize the credential rotation automation feature.

It has helped reduce human error and mitigate the risk of data breaches significantly. From a scale perspective, once configured, there is much less friction in terms of human involvement inside the procedure, which gives us much more confidence that we are getting what we wanted.

I would assess the integration capabilities of CyberArk Secrets Management with existing applications, databases, and dev tools as straightforward. It is very easy as they supported many tools we were using.

I use the audit trails for compliance purposes.

The audit trails have been extremely important for us in helping our organization meet regulatory requirements. It actually enabled us to do things that would have been impossible without it.

CyberArk Secrets Management has been able to enforce granular access controls, and that has impacted our security strategy by giving us more ability to interact with third parties knowing that CyberArk Secrets Management keeps us safe.

What needs improvement?

There is room for improvement with better documentation and less need for CyberArk Secrets Management personnel to assist us with their presence.

For how long have I used the solution?

I have been using CyberArk Secrets Management for three months.

What was my experience with deployment of the solution?

The experience of deployment had constant challenges.

What do I think about the stability of the solution?

It has been reliable so far with no downtime or crashes.

What do I think about the scalability of the solution?

It has scaled with the growing needs of my organization, but we are still in the early stages. It is hard to say, but we do see a lot of potential.

How are customer service and support?

I have had to use their customer support and technical support. We are working with the professional services now to implement the solution.

I would rate them six out of ten for customer service.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We were using CyberArk products prior to taking on CyberArk Secrets Management. We have multiple CyberArk products already deployed in the organization.

Which other solutions did I evaluate?

I considered Akeyless as another solution before selecting CyberArk Secrets Management.

What other advice do I have?

I would rate CyberArk Secrets Management overall a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2711853 - PeerSpot reviewer
DevOps at a tech vendor with 501-1,000 employees
Real User
Automatic password generation enhances security and simplifies access while a more intuitive search could improve efficiency
Pros and Cons
  • "The most valuable feature of 1Password is the one that automatically generates a password and MFA for me when I try to enter them, instead of going and hardcoding it."
  • "I would improve the search engine of 1Password to make it clearer or less confusing."

What is our primary use case?

The use case in my organization for 1Password is to keep secure passwords and rotate passwords.

What is most valuable?

The most valuable feature of 1Password is the one that automatically generates a password and MFA for me when I try to enter them, instead of going and hardcoding it.

The benefits to my organization of using 1Password are that we get more security and have one place with all the passwords instead of everyone having the same password again and again, so we can just rotate them.

What needs improvement?

I think 1Password is the best solution for passwords right now, despite having a lot of issues with other companies such as LastPass, and while I'm not really sure what to improve, maybe the search engine could be a little less confusing.

I would improve the search engine of 1Password to make it clearer or less confusing.

For how long have I used the solution?

I have been using 1Password for five years.

What other advice do I have?

The pricing for individuals as personal users of 1Password is fine at around $3 per month.

I compare 1Password to LastPass and found that LastPass had a security breach a couple of years ago, which makes me feel I cannot count on them. We need to secure the passwords as a cybersecurity company, and we must have reliable solutions.

On a scale from 1 to 10, I would give 1Password an eight compared to other products.

I believe we can always find areas to improve, so an eight is good enough.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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