I use the solution in my company for mostly integrations and some portal development.
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I use the solution in my company for mostly integrations and some portal development.
The most valuable feature of the solution is its interface.
The product's price is an area of concern where improvements are required.
The solution's technical support's ability to respond to calls and resolve queries are areas where improvements are required.
I have been using SAP Cloud Platform for five years. My company operates as a solution provider. My company uses it extensively to provide solutions for our customers.
My company serves the needs of enterprise-sized companies where the product is used.
Medium-sized businesses can also use the product, but they need to see what they need and how they plan to integrate it.
I rate the technical support a seven to eight out of ten.
Neutral
I have experience with SAP Cloud Platform and Microsoft Azure.
If you have people who know how to deploy the product, then it is not at all complex.
The number of days required to deploy the product depends on the part of the solution our company provides.
The product's pricing varies and depends on the customers' needs.
I like SAP Cloud Platform over Microsoft Azure since the former is more well-integrated into our company's environment. Microsoft Azure does have its share of benefits, but it does not align with the space where I work. SAP is a bit faster in our company's environment.
Speaking about a project where SAP Cloud Platform was crucial and used extensively, I would say that in our company, most of our development involved integrating into SAP's business systems.
Speaking about whether the tool is useful for data analysis, I know that most of the tools are used for integration between systems, but we have also written some applications for users to connect to and work with the system.
My company is investigating the AI services offered by the product since it is a fairly new technology on an SAP platform. My company has used the AI part for some of our own research work and to build project reports.
The product improved our company's business operations since we got value out of it.
In terms of time to market, the product has undergone quite a lot of development, and I feel that it is constantly improving. In general, SAP Cloud Platform has a fairly decent time to market.
I rate the tool an eight out of ten.
We use the solution to fetch large amounts of data that our clients have stored. We use it for migration.
API Sharing is valuable. The prebuilt connectors have saved our customers a lot of time and money. It helps build things quickly.
The product must create more awareness and enable more use cases. It will help us use the solution for current problems. The vendor must reach out to the technical leads of organizations and teach them how to use the tool.
I have been using the solution for three years.
We have faced a few issues. We reached out to support and got them resolved.
We had 500 to 1000 users in our organization.
I rate the customer support a seven to eight out of ten. The technical support team's response time must be improved. The support team must provide certain services on demand on a priority basis. They must provide resolutions to queries within six or eight hours. The resolution must be faster.
Neutral
The initial setup was very straightforward. The customer support team solved all our doubts.
The tool is a bit expensive. However, we must pay a premium price for the best solutions. It would be great if the pricing could be reduced by 20% to 30%. Then, medium-level companies would be able to afford the solution easily.
Our customer’s system is very old. We are trying to upgrade it. We are extracting data from the system and sending it to Salesforce. The product is a good option if we want to build process automation for data. It can be done quickly through the tool. We need not do coding and waste our time and efforts.
The ease of learning depends on the person who is learning the product. It depends on whether they come from a developer background. It would be easy to learn if they have some experience in coding and have worked on integrations. I haven’t faced many challenges while scaling our integration solutions with MuleSoft Composer. The drag-and-drop interface has not impacted our project deployment time much. The customer support and price can be improved. Overall, I rate the tool a seven out of ten.
