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Examples of the 84,000+ reviews on PeerSpot:

OğuzKalaycı - PeerSpot reviewer
System engineer at Yaşar Holding
Real User
Top 5Leaderboard
Useful for collaboration within the team and provides better video quality compared to other products
Pros and Cons
  • "The screen-sharing capabilities are very good."
  • "The price must be improved."

What is our primary use case?

We use the solution for our daily meetings.

What is most valuable?

Some of our people work from home, and some work from the office. The tool supports our hybrid work environment. It works well. We meet using Zoom. It is useful for collaboration within the team. The performance is perfect. The video quality is good compared to other products. The sound quality is also good. We do not face any problems. The screen-sharing capabilities are very good.

What needs improvement?

We want to use the tool for webinars, but the license is very expensive. The price must be improved.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The stability is perfect. I rate the stability a nine out of ten. The placement of some of the options on the screen can be improved.

What do I think about the scalability of the solution?

I rate the tool’s scalability a nine out of ten. We have approximately 100 users, including managers, engineers, and developers. We use it regularly.

How was the initial setup?

The setup is straightforward. The solution can be installed in a minute. We just have one file for installation. We can install it easily.

What was our ROI?

The solution helps us conduct remote meetings quickly.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee.

What other advice do I have?

I will recommend the product to others. The tool is very useful for daily meetings. It is a very good product. Overall, I rate the product a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AlexandruCioruta - PeerSpot reviewer
Senior manager at Ernst & Young
Real User
Top 10
Used to conduct online third-party client meetings or third-party vendor meetings
Pros and Cons
  • "The most valuable features of the solution are communication, screen sharing, and collaboration."
  • "Sometimes, the solution lags because of performance issues."

What is our primary use case?

We use the solution for third-party meetings.

What is most valuable?

The most valuable features of the solution are communication, screen sharing, and collaboration. Webex makes it easier to handle third-party online meetings and to interact with people and your partners.

What needs improvement?

Sometimes, the solution lags because of performance issues.

For how long have I used the solution?

I have been using Webex for a couple of years.

What do I think about the stability of the solution?

The solution is stable, but sometimes it has issues with the performance.

What do I think about the scalability of the solution?

Around 20 to 30 users in our organization, including engineers and developers, use Webex. The solution is not extensively used in our company.

Which solution did I use previously and why did I switch?

We also use Microsoft Teams in our organization. We prefer Microsoft Teams because it is more integrated, has E5 licensing from Microsoft, and is easier for corporations to use.

How was the initial setup?

The solution's initial setup is straightforward. I'm using it mainly for third-party interactions. To deploy Webex, you need to download an installer, deploy it, and then use it.

What about the implementation team?

We implemented the solution through an in-house team in two to three minutes. An agent is installed on your machine to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

I use the solution for free because I don't use the solution's enterprise version.

What other advice do I have?

The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it.

I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings.

Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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